Hotel Czarny Potok Resort SPA & Conference

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Luxury
5.0 star property
9.2

Wonderful

Luxury family-friendly hotel near Gromada ski lift

Located close to Mineral Water Pump Room and Nikifor Museum, Hotel Czarny Potok Resort SPA & Conference provides a bowling alley, a terrace and mini golf. Active travellers can enjoy mountain biking at this hotel. Indulge in a massage, a manicure/pedicure and a body scrub at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Free in-room WiFi is available to all guests, along with a garden and an arcade/games room.

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is Rp2.420.102
Rp2.674.479 total
includes taxes & fees
15 Nov - 16 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Double or Twin Room

A hotel room with a large bed, a blue sofa, a small table with a bottle and glasses, and two potted plants.

Classic Double or Twin Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Junior Suite

A hotel room with a bed, a desk, a TV, a sofa, and a window with curtains.

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

A hotel room with a large bed, a blue sofa, a small table with a bottle and glasses, and two potted plants.

Classic Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
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About the area

Located in Krynica-Zdroj, Hotel Czarny Potok Resort SPA & Conference is in the mountains. Mt. Parkowa Funicular is a popular local attraction, and if an activity is on the agenda, Gromada ski lift and Krynica-Zdroj Ski Lift are worth a visit. Mineral Water Pump Room and Nikifor Museum are two other places to visit that come recommended. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the ice skating and snowmobiling. Visit our Krynica-Zdroj travel guide
Map
Ul. Czarny Potok 65, Krynica-Zdroj, Lesser Poland, 33-380

What's nearby

  • Gromada ski lift
    3 min drive - 1.8 km
  • Mineral Water Pump Room
    6 min drive - 4.9 km
  • Nikifor Museum
    6 min drive - 4.9 km
  • Krynica-Zdroj Ski Lift
    14 min drive - 4.2 km
  • Tylicz Ski Lift
    14 min drive - 13.9 km

Getting around

  • Krynica-Zdrój Station
    12 min drive
  • Kraków (KRK-John Paul II - Balice)
    171 min drive

Restaurants

  • BP
    5 min drive
  • Cafe del Mondo
    6 min drive
  • Dwóch Świętych
    7 min drive
  • Kawiarnia Maleńka
    7 min drive
  • Kawiarnia Prezydencka
    6 min drive

About this property

Hotel Czarny Potok Resort SPA & Conference

  • Luxury family-friendly hotel near Gromada ski lift
  • Located close to Mineral Water Pump Room and Nikifor Museum, Hotel Czarny Potok Resort SPA & Conference provides a bowling alley, a terrace and mini golf. Active travellers can enjoy mountain biking at this hotel. Indulge in a massage, a manicure/pedicure and a body scrub at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Free in-room WiFi is available to all guests, along with a garden and an arcade/games room.
  • Additional perks include:
    • An indoor pool and a children's pool, along with sunloungers
    • Free self-parking
    • Bike hire, a round-trip airport shuttle (surcharge) and access to a nearby indoor pool
    • A billiards/pool table, a front desk safe and free newspapers
  • Room features
  • All 236 rooms feature comforts such as air conditioning and bathrobes, in addition to perks such as free WiFi and safes.
  • Extra amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with baths or showers and children's dressing gowns
    • LCD TVs with premium channels
    • Housekeeping, desks and phones

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Frequently asked questions

Does Hotel Czarny Potok Resort SPA & Conference have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 7 AM to 11 PM.

How much does it cost to stay at Hotel Czarny Potok Resort SPA & Conference?

As of 27 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Czarny Potok Resort SPA & Conference on 15 Nov 2026 start from Rp2.420.102, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Czarny Potok Resort SPA & Conference pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 115 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Czarny Potok Resort SPA & Conference?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Czarny Potok Resort SPA & Conference?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM.

What time is check-out at Hotel Czarny Potok Resort SPA & Conference?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Does Hotel Czarny Potok Resort SPA & Conference provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Czarny Potok Resort SPA & Conference located?

This family-friendly Krynica-Zdroj hotel is located in the mountains, within 3 mi (5 km) of Gromada ski lift, Henryk Ski Lift and Azoty Ski Lift. Mineral Water Pump Room and Mt. Parkowa Funicular are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Czarny Potok Resort SPA & Conference Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 93 out of 133 reviews
Rating 8 - Good. 26 out of 133 reviews
Rating 6 - Okay. 9 out of 133 reviews
Rating 4 - Poor. 4 out of 133 reviews
Rating 2 - Terrible. 1 out of 133 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very Beautiful and clean place. Breakfast is top of the notch!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Properties, beautiful the rooms are a little bit outdated but outdoors is great and location. Awesome.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with excellent location

A great stay. Very comfy bed, spacious room, great breakfast and the food in the restaurant was excellent.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located, well maintained, and full of attractions.
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location in the mountain area by the stream. Comfortable junior sweet for our family of 4. Very polite, professional staff.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Czarny Potok is an outstanding place to visit and to stay there for relaxation, or for business meetings. Highly recommended. It was not the first visit for me and my wife, and we will be happy to visit it once again.
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, nice pool, sauna ok - not so hot unfortunatelly. Greak breakfast. Narrow parking places.
Stayed 1 night in May 2024
Verified review

6/10 Okay

Liked: Property conditions & facilities
I do like the structure, those enclosed bridges allowing you to enjoy the view is really amazing. Customer service was nice to us, after informing Small suites, no too much space between bed/sofa and wall. if you are there in summer time and you need a bit warmer room please let the front desk know in advance and they will make it happen, I didn’t do it and later when I tried to request it was difficult to get a hold with front desk since phones in rooms doesn’t work and my special communication with front desk it didn’t work at that time , son we slept in cold room . was cold that night. We didn’t get to enjoy the restaurant, when we went there no one greet us or pay attention to us. That was weird , so we went to next hotel up the hill and we had good dinner there . other than that, we will recommend this hotel for a nice family time .
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with hotel and I couldn’t complain about anything. The food is excellent
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stat
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I could give this resort 5 stars but it’s Hotels.com’s fault and my fault for not paying closer attention to detail. When I booked this I unfortunately didn’t understand it was a FAMILY resort. It is PERFECT for families with kids. Although I was curious about the conference area. I also didn’t understand the language well and perhaps j was there on a dedicated kids weekend. As a solo traveler I was caught off guard. Other than that this resort is FANTASTIC!! Gorgeous, close to the gondola. Amenities amazing.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect Thanks
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
1.Fantastyczna jakość proponowanych potraw - wybitna zasługa kucharzy 2.Możliwość korzystania z basenów i siłowni (świetny pomysł z siłownią zewnętrzną)
Stayed 7 nights in Aug 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Oud, geen hoogwaardige kamers. Goedkoop spul gebruikt. Eten duur en slecht. Spreken slecht engels.
Stayed 9 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place especially for kids… a lot of lifts and spread out so be prepared to move about. Spa is excellent and great service. Beautiful views
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, great hotel.

Great experience. Slight problem at checkin where they wanted to charge 150zl for my kid that was with me. When I booked it stated kid stays for free when using same bed. This was sorted but should not have had to make a fuss about it. Apart from this, a wonderful stay as always!
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Turystyka

Spokojny wypoczynek.
Stayed 3 nights in Mar 2021
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Deserves 2 stars at best. Terrible price/quality.

Approaching hotel one would be excused from expecting spectacular moments to come. Yet, disillusionment comes as soon as you check in. Terrible interior. Tasteless. Feels like 20+ years old Conference Centre from early days of business transformation. And from the first moments you know it is going to be noisy. Parrot cage (sic!) stationed just next to reception desk and bar makes sure that you barely hear the staff. Then you need to wander long hallways to reach your room. Hordes of guest walking by the rooms of those less lucky to be hosted by the connecting corridor. Needles to say you hear every running child, squeeking luggage wheel or scream. Standard double room does not give you any impression of luxury. Furniture, colours, carpet, size... All is resembles CHEAP 3-star business hotel. Bathroom was really dark. Breakfast was mediocre. Welcome drink is a smal, cheap, brandless prosecco. Swimming pool area looks like municipal, public object. At 8am we were woken up by the sound of chainsaw. It turned out to be staff blowing leaves from pavements. Apparently couldn't wait till 10 or 11am... All this for 120EUR+/night
Stayed 1 night in Oct 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Niestety niewyspani

Hotel przyjemny i czysty. Obsługa bardzo miła i pomocna. Śniadanie bardzo pyszne i zróżnicowane. Basen zadbany i fajny. Jedyne co popsuło pobyt to materac na łóźku -niestety był tak czuły,że każdy ruch na nim to fala wibracji budząca osobę leżącą obok. zapewne w pokoju Twin , gdzie każdy śpi osobno materace by się sprawdziły ale przy wspólnym spaniu sa tragiczne co spowodowało totalne niewysapnie.
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Polecam!

Swietne miejsce, pyszne sniadanie i uprzejma obsluga. Jest tak milo, ze nawet nie trzeba szukac atrakcji poza hotelem. Dla aktywnych latwy szlak pieszy na Jaworzyne za rogiem ;) (i wiele innych atrakcji ale nam to wystarczylo :))
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rodzinny odpoczynek

Wspaniały hotel, który zapewnia kompleksowy wypoczynek dla całej rodziny. Wiele atrakcji dla dzieci, opieka w kids clubie, basen a nawet seans filmowy a pozwala rodzicom skorzystać z atrakcji i udogodnień dla dorosłych. Warto podkreślić iż zachowane wszelkie środki ostrożności i czystości w tym trudnym okresie.
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend

Wyjazd na weekend z żoną. Bardzo mila obsluga
Stayed 2 nights in Jun 2020
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Ok.

Gutes Hotel mit ein paar Haken. Gutes Frühstück.
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dobry Hotel

Fajny hotel w fajnym miejscu , troche juz dotkniety przez czas. Najlepiej miec pokoj z lacznikiem gdyz niektore budynki sa od siebie bardzo oddalone. Ogolnie bardzo fajny pobyt. Polecam!
Stayed 3 nights in Jan 2020