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Casa Residency by NN

2.5 star property
Travelers find a peaceful urban escape in Kuala Lumpur with refreshing pools for cooling off and a well-equipped gym for maintaining fitness routines

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Casa Residency by NN in central Kuala Lumpur offers a city retreat with practical amenities. Guests enjoy an outdoor pool, children's pool, gym, and free in-room WiFi. The property also provides a business center and luggage storage for added convenience.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

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includes taxes & fees
26 May - 27 May
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About this property

Casa Residency by NN

  • Hotel near Berjaya Times Square
  • Close to Jalan Alor and Petaling Street Market, Casa Residency by NN provides a gym, a business centre and more. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool and a children's pool
    • A 24-hour front desk, luggage storage and tour/ticket information
    • A front desk safe, a lift and 1 meeting room
    • Concierge services
  • Room features
  • All 60 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • Plasma TVs with satellite channels
    • Electric kettles, ceiling fans and daily housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 400.00 per night
  • Cleaning fee: MYR 60 per accommodation, per stay (varies based on unit and length of stay)

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Casa Residency by NN have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Casa Residency by NN pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Residency by NN?

Limited spots are available.

What time is check-in at Casa Residency by NN?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Casa Residency by NN?

Checkout is at noon.

Where is Casa Residency by NN located?

Located in Bukit Bintang, this hotel is within a 15-minute walk of Jalan Alor and Berjaya Times Square. Petaling Street Market and Pavilion Kuala Lumpur are also within 1 mile (2 km). Imbi Station is 12 minutes by foot and Plaza Rakyat Station is 13 minutes.

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Reviews

Reviews

7.6

Good

7.8

Cleanliness

8.0

Location

7.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 6 out of 22 reviews
Rating 8 - Good. 8 out of 22 reviews
Rating 6 - Okay. 6 out of 22 reviews
Rating 4 - Poor. 1 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

Reviews

Verified

8/10 Good

Okirizki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THe apartment is clean and quietly, suitable for having rest. But the breakfast is not available in this apartment
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are warm, the room is big and clean, the apartment is sited in a peaceful residential area and yet walkable to the popular shopping areas: Jalan Bukit Bintang, Berjaya Time Square, Jalan Alor and Chinatown night market. Worth the stay. Will come back.
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is great
Stayed 6 nights in Apr 2019
Verified

8/10 Good

Kennedy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located

It was located in a peaceful & quite area, despite in the city area. Very convenient
Stayed 2 nights in Dec 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
its stated parking but not giving parking
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveller

Was ok. Needs a thorough clean though. Lots of creepy crawlies.
Stayed 4 nights in Sep 2018
Verified

10/10 Excellent

Aref

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and nice apartment

Lovely and friendly service by all staff. Clean rooms. Good location and view, and well priced. Would recommend again. This is the second time that we have stayed and enjoyed both stays. Thanks.
Stayed 5 nights in Jul 2018
Verified

6/10 Okay

I

Liked: Cleanliness, staff & service, room comfort

Strategic place to stay.

I stayed on 2017..the apt that I got was in better condition than this time I go.. it was a bit disappointing.. no pots, or proper kitchen cooking utensil like last time. Casa should maintain the previous service..it was better. and there was a hole in the bathroom.. which was scary & euw. Like get it done pls. People are paying to stay at a place that should be better than their own home. But overall..oklah.
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

sergei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
неправильная информация на сайте Hotels.com. Залог для заселения в номер 200 дол. Это должны знать путешественники.
Stayed 1 night in Jan 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More cable channels please..

Our stay was a very pleasant one however, the management could provide more cable channels for those staying indoors.
Stayed 2 nights in Nov 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Très confortable

Nous avons regretté de ne pas avoir la navette qui nous avait été promise la veille
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

我們入住的是2 bed room, 有2間套房，每間房都有一個套廁。 環境舒適，非常鄰近阿羅街。 唯一不好的是，非常多蟑螂。
Stayed 3 nights in Aug 2017
Verified

8/10 Good

Siti

Liked: Cleanliness, property conditions & facilities, room comfort

Management perlu tingkatkan mutu service

Size apartment yg luas, Sgt sesuai utk family yg besar bila travel bersama. Harga yg berpatutan dan mempunyai fasiliti seperti sauna,gym & swimming pool. Cuma management perlu menambah baik lagi perkhidmatan. Susah utk dpt parking kerana lot parking by terhad utk tetamu. Signal WiFi kurang bagus, siaran televisyen yg terhad.
Verified

10/10 Excellent

Andrew Siong Fu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb homestay

This is the best and awesome place that I had stayed ever.Will be back again.
Verified

8/10 Good

meg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Partyyy

Quiet location for a private party among closest friends. Peaceful and secure surrounding.
Verified

10/10 Excellent

Nur Aurora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel!!

Wonderfull place to stay single traveler or with family. Near to shopping centre, food nice, staff very helpfull.. Rooms very clean and nice city view.
Verified

6/10 Okay

みー

Disliked: Cleanliness, staff & service, property conditions & facilities

建物はキレイなホテル

深夜のチェックインでしたが、スタッフの方は感じがよく、しかしとてつもなく時間がかかりました。夜中の1時を過ぎており疲れていたので辛かったです。また、Wi-Fi無料ということで予約したのに、Wi-Fiはトラブルがあって使えないとのことでした。建物はキレイなのに、部屋は清掃したのか疑問なほど汚れており、シンクには使いっぱなしのグラスと、ゴキブリ含む小さな虫がたくさんいました。 ベッドメーキングしたのか、してからだいぶ時間がたっているのか、布団や枕、部屋に置かれたタオルは少し誇りをかぶっていました。キッチン付きなのに調理道具は一切ありません。洗濯機つきなのに干すものはなく、椅子に服を干しました。歩いてブギビンタンエリアや、反対方向のチャイナタウンにも行けて、ロケーションは良いです。空港まで行くのに、タクシーより安い車を呼んでくれたり、度々対応はよいですが、インド人系のスタッフはゆっくり話してくれず、まったくなにをゆってるか聞き取れませんでした。
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
夜遅くの到着ではあったが、フロントで随分待たされた。長旅で疲れた上で大変困った。 アメニティの確認をしてなくて　何もなく困った。
Verified

6/10 Okay

az

Liked: Staff & service, property conditions & facilities, room comfort

ok

Ok...tapi tiada wifi n parking full..sedangkn i guest..
Verified

8/10 Good

JOUNGHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Verified

4/10 Poor

Verified traveller

Liked: Amenities
Disliked: Staff & service
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service