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Reviews of Melange Boutique Hotel

3 out of 5
Melange Boutique Hotel
14, Jalan Rembia, Off Jalan Tengkat, Tong Shin Bukit Bintang, Kuala Lumpur

Reviews

8.2

Very good

Rating 10 - Excellent. 93 out of 287 reviews" "
Rating 8 - Good. 136 out of 287 reviews" "
Rating 6 - Okay. 35 out of 287 reviews" "
Rating 4 - Poor. 13 out of 287 reviews" "
Rating 2 - Terrible. 10 out of 287 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tien

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very close to Bukit Bintang food street.
Stayed 1 night in Apr 2024

10/10 Excellent

Jaseel, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for the price
Stayed 1 night in Apr 2024

10/10 Excellent

CATHERINE, San Rafael

Travelled with partner
Staff was extremely helpful. Woman at the desk lent us umbrella when it was raining. Nice room
Stayed 5 nights in Mar 2024

6/10 Okay

Mark, Brisbane

Disliked: Cleanliness, amenities, property conditions & facilities
1st night of my 3 night stay was in a very sub-standard room. Thankfully, the female receptionist had warned me, and offered a replacement, which was good. Hotel in the heart of the rather seedy tourist strip. Everything very close. Budget hotel, but would stay again...just not in Room 207
Stayed 3 nights in Mar 2024

8/10 Good

Chun Kean, Bayan Baru

Liked: Cleanliness, staff & service, amenities
Overall ok
Stayed 2 nights in Jan 2024

10/10 Excellent

Yingyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location with a friendly host
Very convenient location, close to train, jalan alor eat street (touristy food), 3 local shopping malls, local restaurants and great massage. Hotel has all amenities you need, reception is friendly with good local recommendations.
Stayed 4 nights in Dec 2023

2/10 Terrible

Purity

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude front desk
Stayed 7 nights in Nov 2023

8/10 Good

SHAIK IQBAL BASHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in a vibrant area, without any noises !!
It's a nice and simple hotel in a very vibrant location. There are plenty of restaurants and shopping options around. Location is well connected to public transport. The exciting part is I could see partial view of PETRONAS towers from my Room. Value for money. Don't expect any prominent channels on TV. Staff are friendly.
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

8/10 Good

SeowSiong, Wangen, Zürich

Liked: Staff & service
Central located at Bukit Bintang area..
Stayed 1 night in May 2023

10/10 Excellent

Mock Sing

Stayed 1 night in Mar 2023

4/10 Poor

Chan Foong

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible room
The room is terrible. The chair, kettle, lamp are spoilt. Terrible view. The toilet is old. The plus point is just the location
Stayed 1 night in Feb 2023

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a steal to get a place in the heart of Bukit Bintang for this price. Athough rooms are compact, if you are a solo traveler this is the spot. 2-5 min walk from any kind of bar / restaurant, 10 min walk from shopping malls. Staff is amazing and super-friendly. Highly recommended.
Stayed 2 nights in Feb 2023

4/10 Poor

Terence

Disliked: Staff & service, amenities, property conditions & facilities
No proper signage to our room. Our room is located behind the lift. But the signage for the room numbers is in front. Our room number is not listed there. Who on earth will check rooms behind which looks like hallway to pantry or whatever.
Stayed 1 night in Dec 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is small but has the facilities. Can be noisy at night during sleeping hours.

8/10 Good

Kam kiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Dec 2022

6/10 Okay

Ai Ling

Liked: Room comfort
Interesting hotel at the back alley
Room was ok, well equipt with fridge, tv, kettle, mug, tea coffee sugar. Toilet was a bit moldy. There was no daily housekeeping in my four nights with them. The room i stayed in has a window that couldn't be closed or lock. I carried all my important items with me, but it did felt a bit unsafe even though i was on the 3rd floor.
Stayed 4 nights in Nov 2022

4/10 Poor

Qingyuan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Convenient location and that’s it. Old tiny room with things not working. The top of the bed under the window and the curtain doesn’t cover over the edge of the window so you have street lights shining right on your face while trying to sleep. Would not recommend to stay here.

6/10 Okay

TING LOONG

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
filthy walls and carpets. shower drain blocked. electrical sockets loose, and risks electrocuting guests
Stayed 1 night in Sep 2022

10/10 Excellent

Calvin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant accommodation
The room size was just perfect for what I need, and just a very pleasant stay. I’ll definitely recommend this to my friends and family in future!
Stayed 4 nights in Aug 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
免费停车位有限
免费停车位只局限于酒店门前的3个车位。周末基本会被停满。需要付RM10才能停放在附近的街边。
Stayed 3 nights in Jul 2022

10/10 Excellent

Siow Har

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Directly behind Alor Street
Hotel is located directly behind Alor Street which is excellent, as you can get food easily at nights and it is a bustling area, especially towards the weekends. There's also spectacular mural artworks in front and behind the hotel. The hotel is less than 5 mins walking distance from the Bukit Bintang Station. (Dark green line, entrance A). Service from the front desk is impeccable. One can also request for housekeeping only when required. Love the glass bathroom in the single room that I had.
Stayed 4 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good. You get what you pay for the price and the ease of access to different necessary establishments is a major plus! ❤️
Stayed 4 nights in Jun 2022

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Hanizah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sangat bersih, kemas dan sesuai dgn harganya.
Stayed 1 night in Jul 2020
Response from Nicole on 12 Jul 2020
Thank you for your awesome rating and feedback! Looking forward to welcome you again

8/10 Good

yit kiong

Business traveller
Liked: Cleanliness, property conditions & facilities
So far so good
So far so good
Stayed 1 night in Feb 2020
Response from Nicole on 28 Feb 2020
Dear yit kiong, Thank you for staying with us for the valuable feedback. Hope to see you again!

10/10 Excellent

Knight, Everywhere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You cannot ask for more from a hotel, great rooms, friendly staff, helpful security guard, central location easy to get what you need when you want. The only down side is I could not stay longer. Everyone that works there does an outstanding job and should get a pay rise.
Stayed 28 nights in Jan 2020
Response from Nicole on 28 Feb 2020
Thank you so much for acknowledging us. So glad that you enjoyed your stay here as much as we enjoy having you. Hope to see you again soon!

2/10 Terrible

G

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The front staff was horrendous. We made a request for early check in which was never responded to. We had no choice but to arrive at 10 in the morning, completely exhausted, and the lady at the desk informs us with a big smile that we can leave our bags at reception and come back at 2 for a room ! Someone else stepped in, thankfully, and sorted us out. That aside, the advertised free parking is three.lots. Three. These were all taken and we had to park on the road and got a fine ! Room was much less clean than advertised. There was I unflushed urine in the toilet bowl when we arrived. Terrible.
Stayed 1 night in Jan 2020
Response from Nicole on 13 Jan 2020
Dear Guest, Thank you for staying with us and for the valuable feedback. We truly regret that you are disappointed during your stay here. We do have more parking located back of hotel building but unfortunately it was occupied as well during your arrival. Nevertheless we sincerely hope that you would extend us another opportunity to be of service to you again in near future. Sincerely, Nicole

6/10 Okay

Verified traveller

Travelled with partner
the ceiling was leaking with water
Stayed 4 nights in Dec 2019
Response from Nicole on 6 Jan 2020
Dear Guest, Warm greetings from Melange Hotel Bukit Bintang ! Thank you for staying with us and for the valuable feedback. We are in the midst of upgrading and we ensure that your stay next time will be in better condition. Sincerely, Nicole

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Small room but I was traveling alone so it was fine. Location is excellent, only a 5 minute walk to the metro and lots of food and nightlife right down the street. Staff was accommodating when I showed up early and very polite. Breakfast was simple. Overall would definitely recommend!
Stayed 2 nights in Dec 2019
Response from Nicole on 30 Dec 2019
Dear Guest, Warm greetings from Melange Hotel Bukit Bintang ! Thank you for staying with us and we are thrilled to read your wonderful review! We are glad that you liked it here and hope to see you again soon. Sincerely Nicole

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019
Response from Nicole on 24 Dec 2019
Warm greetings from Melange Hotel Bukit Bintang ! Thank you for staying with us and for the amazing rating! We hope to see you again soon

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Nicole on 24 Dec 2019
Warm greetings from Melange Hotel Bukit Bintang ! Thank you for staying with us. Do not hesitate to reach us out if you would like to drop us any feedback on dissatisfaction. Nonetheless, we hope to be at your service again in near future.

10/10 Excellent

Charles, Bali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small boutique hotel right in the heart of Bukit Bintang.
Stayed 1 night in Oct 2019
Response from Nicole on 21 Dec 2019
Warm greetings from Melange Hotel Bukit Bintang ! Thank you for staying with us and we are thrilled to read your wonderful review! See you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Service, location and fee are affordable and well balanced.
Stayed 1 night in Oct 2019

10/10 Excellent

Robbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Review for Melange Boutique Hotel.
It was an amazing experience to stay in Melange Boutique Hotel, the front desk is very approachable and courteous with their guests. They are informative whenever ask for some inquiries. Very passionate with their respective jobs, room was kept clean everyday.
Stayed 3 nights in Sep 2019
Response from Daren on 27 Sep 2019
Hi Robbie, thanks for taking time to review our hotel. Is great to hear that you are enjoy your stay with us. Hope to see you again in future:)

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
The hotel was very clean, its location was good but the area hotel was located there was very dirty and smelled very bad, shower was excellent hot and good pressure, room was small and the breakfast was really poor, that was the first hotel that tea and bread was not self service, and the worst in all my trips.
Stayed 3 nights in Jun 2019

6/10 Okay

Josie

Travelled with family
Liked: Staff & service
This is the 2nd time I stayed there. But the property ran down. Staff are nice though.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff very warm welcoming and give a good advise. We will back later
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location, room was clean and good customer service but wifi is poor.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and service.
Stayed 1 night in Jan 2019

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, room comfort
Melange Single Room
The Melange has a fantastic location, the staff were excellent, my studio room was great including fridge, safe and self contained bathroom but my only issue was the room carpet really needed cleaning.
Stayed 3 nights in Dec 2018
Response from Daren on 16 Jan 2019
Thanks for taking time to review our property. Is great to hear that you are enjoy your stay in our hotel. We will improve it to serve you better in future. Thank you & Welcome again.

4/10 Poor

Juliana Paula

Liked: Cleanliness, room comfort
Bag robbed or taken my mistake? You decide.
It was a good stay until the day they throw (or stole?) a plastic bag full of gifts for my family (food items). And the worse thing was the careless and rude attitude of the staff to whom I complaint. He did not even apologize for that! On the next day, again I complained to someone who seemed to be the manager, but all he could say was:" Our staff took your bag by mistake, thinking it was garbage." What? What kind of excuse is that? When I questioned him if the staff did not check the bag contents to verify if it was garbage or not, he gave me an even more amazing answer'" Our staff is strictly trained to not look inside any bags, so whatever they judge is garbage, they just throw it!" For you who is planning to book a room in Melange Hotel....be very careful, otherwise they might end up throwing your passaport in the garbage as well.
Stayed 4 nights in Dec 2018

10/10 Excellent

BH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast check in but room numbers are actually labeled on the floor rather than the wall or room door. I had a hard time finding it.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast ruins a great stay
The Melange Boutique Hotel is conveniently located near the Bukit Bintang MRT station in a lively tourist area of KL .The single room I stayed in ,was well designed ,modern ,comfortable . However all this is let down by the shockingly bad breakfast .This is a shame as food in Malaysia is mostly very good.AVOID eating at the hotel.
Stayed 4 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Staff were lovely, stay was easy apart from the deposit on card which meant even though I got it all back I still got charged because of foreign currency. The last night there were people running up and down which kept some guests awake. Breakfast was nice
Stayed 2 nights in Aug 2018

8/10 Good

VC, Malaysia

Liked: Cleanliness, room comfort
The room was cool and comfortable, and breakfast was OK. If you're just looking for a place to sleep and don't wish to pay too much, then this is the place! The only downside was that on arrival, there were what looked like 2 stray dogs at the hotel entrance and my room on the 1st floor overlooks a rubbish dumpster and dark alley. The only pluses are the location and price.
Stayed 2 nights in Aug 2018

8/10 Good

Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Gulsher

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2018

8/10 Good

xiaohe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location budget hotel
Overall good, with friend and the location is just behind the alo street, many food to eat and near bukit bintang subway. Room is small but everything is included especially the slipper. Considering a budget hotel, it is recommended but not suitable for business trip.
Stayed 3 nights in Jun 2018