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Sheraton Imperial Kuala Lumpur Hotel

Star Rating
5 out of 5

Photo gallery

Featured image
Outdoor pool, pool loungers
Hypo-allergenic bedding, down duvet, minibar, in-room safe
Hypo-allergenic bedding, down duvet, minibar, in-room safe
Hypo-allergenic bedding, down duvet, minibar, in-room safe

Guest reviews

4.3/5 Excellent
998 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Kolam Renang
Wi-Fi gratis
AC
Spa
Restoran
Gym

Cleaning and safety practices

Dibersihkan dengan disinfektan
Check-in tanpa kontak
Antiseptik pembersih tangan

Map

Jalan Sultan Ismail, Kuala Lumpur

Jelajahi area

Lokasi PopulerMerdeka Square18 mnt jalan kaki
Lokasi PopulerJamek Mosque18 mnt jalan kaki
Lokasi PopulerKuala Lumpur Tower10 mnt berkendara
BandaraKuala Lumpur (KUL-Kuala Lumpur Intl.)51 mnt berkendara

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Mengenai area ini

Kuala Lumpur

Located in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, Sheraton Imperial Kuala Lumpur Hotel is in the city centre and near a metro station. Suria KLCC Shopping Centre and Petaling Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Lake Gardens. Looking to enjoy an event or a game? See what's going on at Bukit Jalil National Stadium or Axiata Arena. Our guests love the hotel's convenience for public transport: Medan Tuanku Station is just steps away and Bukit Nanas Station is 9 minutes by foot.

Kunjungi panduan perjalanan kami untuk Kuala Lumpur
Map
Lokasi Populer

Yang ada di sekitar

  • Merdeka Square - 18 mnt jalan kaki
  • Jamek Mosque - 18 mnt jalan kaki
  • Petronas Twin Towers - 18 mnt jalan kaki
  • Suria KLCC Shopping Centre - 7 mnt berkendara
  • Kuala Lumpur Tower - 10 mnt berkendara

Berkeliling

  • Medan Tuanku Station - 2 min walk
  • Kuala Lumpur Sultan Ismail Station - 14 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 51 min drive

Restoran

  • Where to eat
  • Essence – Restaurant offering international cuisine. Serves breakfast, brunch, lunch, dinner and light fare daily. Reservations required. Kids' menu available.
  • Celestial Court – Restaurant offering Chinese cuisine. Serves lunch and dinner on selected days. Reservations required.
  • Villa Danieli – Restaurant with a bar offering Italian cuisine. Serves lunch and dinner on selected days. Reservations required.
  • Pavilions Lounge – Restaurant with a bar. Serves lunch, dinner and light fare daily, happy hour available. Reservations required.

Tentang properti ini

Sheraton Imperial Kuala Lumpur Hotel

Luxury Kuala Lumpur hotel in Kuala Lumpur City Centre, near Merdeka Square
This hotel features 3 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. All 398 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Minibars and separate bathtubs and showers are standard, as are Smart TVs with satellite channels.
Sheraton Imperial Kuala Lumpur Hotel offers 398 forms of accommodation which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature down comforters. 55-inch Smart televisions come with premium satellite channels.

Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Mandara Spa. Services include massages and manicures and pedicures. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Amenitas properti

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: MYR 29.00 per day
  • Electric car charging station
  • Limited parking spaces
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 48.00-84.00 per person
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Malay

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference space (17652 square feet)

Outdoors

  • Outdoor furniture
  • Pool sunloungers

Spa

  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas (fines apply)

Amenitas kamar

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Kebijakan

Check-in

Check-in between 3 PM and 10:00 PM
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon
Express check-out

Petunjuk check-in khusus

Front desk staff will greet guests on arrival

Renovasi dan penutupan

This property is closed from 21 June 2020 to 31 December 2020 (dates subject to change).

Metode akses

Staffed front desk

Hewan peliharaan

No pets or service animals allowed

Anak dan tempat tidur tambahan

Children are welcome
Rollaway/extra beds are available for MYR 93.0 per night.
Cots (infant beds) are not available

Jenis pembayaran

Informasi Penting

Biaya

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Fasilitas ekstra opsional

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between MYR 48.00 and MYR 84.00 per person (approximately)
  • Valet parking fee: MYR 29.00 per day
  • Rollaway bed fee: MYR 93.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Anda harus tahu

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott) guidelines

Perlu diketahui

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Properti ini juga dikenal dengan nama

Sheraton Imperial Kuala Lumpur Hotel
Sheraton Imperial Hotel
Sheraton Imperial Kuala Lumpur
Sheraton Imperial
Sheraton Kuala Lumpur
Kuala Lumpur Sheraton
Sheraton Kuala Lumpur
Kuala Lumpur Sheraton
Sheraton Imperial Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel Hotel
Sheraton Imperial Kuala Lumpur Hotel Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel Hotel Kuala Lumpur

Pertanyaan umum

Can I cancel my reservation for free at Sheraton Imperial Kuala Lumpur Hotel and receive a full refund?
Yes, Sheraton Imperial Kuala Lumpur Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Imperial Kuala Lumpur Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Sheraton Imperial Kuala Lumpur Hotel have a pool?
Yes, this property has an outdoor pool.
Is Sheraton Imperial Kuala Lumpur Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Valet parking is available for MYR 29.00 per day. Limited spots are available.
What time is check-in at this property?
Check-in is from 3 PM to 10:00 PM. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at noon.
Where is this property located?
Located in Kuala Lumpur City Centre, this luxury hotel is within a 15-minute walk of Maju Junction Mall, SOGO and Masjid India. Merdeka Square and Petronas Twin Towers are also within 1 mile (2 km). Medan Tuanku Station is only a 2-minute walk and Bukit Nanas Station is 9 minutes.

Guest reviews

Overall score and ratings for Sheraton Imperial Kuala Lumpur Hotel

4.3
Excellent
998 reviews
5 - Excellent
511
4 - Good
337
3 - Okay
88
2 - Mediocre
38
1 - Poor
24
4.3
Cleanliness
4.3
Service and Staff
4.3
Amenities
4.2
Property condition

5/5 Excellent

MuradMay, Houston, TX
Travelled with family and small children
29 Apr 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent, staffs are honest. I left my power bank in one of the rooms that me and my family I occupied and the housekeeper manager Khairol contacted me that I left it, thank you for being honest. On top of it, the facility and services were excellent. Please keep it up, will stay again definitely the next time me and my family visit KL.

Stayed 3 nights in Jan 2020

5/5 Excellent

Maksuda
18 Apr 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

5/5 Excellent

TLau
Business traveller
20 Mar 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It has been very good experience staying in this hotel. Customer service n staff servicing to us have been attentive to our need and request. Thank you

Stayed 2 nights in Mar 2020

5/5 Excellent

Verified traveller
Travelled with group
19 Feb 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My stay at the hotel was great. Near to sogo and few more shopping centre. The hotel staff was friendly and helpful. The security also was good. Got a safe motorcycle patking at the basement of the hotel, for those who are riding. Great experience, definitely will return back if coming to KL again. 😃👍

Stayed 2 nights in Feb 2020

5/5 Excellent

Verified traveller
10 Feb 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Feb 2020