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Reviews of Star Suites KLCC

4 out of 5
Star Suites KLCC
Star Residences No. 1, Jalan Yap Kwan Seng, Kuala Lumpur

Reviews

9.0

Wonderful

Rating 10 - Excellent. 39 out of 63 reviews" "
Rating 8 - Good. 17 out of 63 reviews" "
Rating 6 - Okay. 4 out of 63 reviews" "
Rating 4 - Poor. 3 out of 63 reviews" "
Rating 2 - Terrible. 0 out of 63 reviews" "

9.2/10

Cleanliness

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent house-keeping team. They are Very caring and hard working. Communication with WhatsApp is helpful. Tea bags, coffee and water are provided very day. Room is spacious. There are stoves, oven and some plates. However there is no microwave, blender, dishwasher or some extra pot or pans. There was some kind of unpleasant smell in the washer area.
Stayed 4 nights in Apr 2024

10/10 Excellent

Hayley

Stayed 7 nights in Feb 2024

8/10 Good

Darren & Vicky

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall a great place to stay. Would have liked an information book in room explaining what facilities were available and where to find them. Instructions for washing machine would also have been appreciated.
Stayed 3 nights in Mar 2024

10/10 Excellent

Noor Faezah

Liked: Cleanliness, amenities, property conditions & facilities
I love everything about this hotel
Stayed 5 nights in Feb 2024

10/10 Excellent

Roger, Young Harris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment hotel in Kuala Lumpur Maylasia. Had everything we needed including a kitchen and clothes washer/dryer.
Stayed 2 nights in Feb 2024

4/10 Poor

Aaron

Travelled with family
Liked: Cleanliness
- Key card provided didn’t allow us to get through the parking gate at midnight upon arrival and was accused by the staff of getting in using another guest’s key access. We had booked two rooms, the first group checked in at 3 pm and my group arrived at midnight. Reception was no longer in service at that hour, so the first group handed us our key card for parking. Our key didn’t work so we had to use first group’s card to tap in. Even leaving the property, second group’s card couldn’t work and was stuck at the gate of the parking lot. - Key card issue, no access to 69th floor and the gym. Got locked out from our room before check out time at 12 pm. - Low water pressure in the shower. - AC in the main room doesn’t work. - Towel hanger was not secured to the wall, fell off upon putting towel on. Third time staying with Star Suite. This will my our last time. Paid in full without the proper enjoyment of the amenities.
Stayed 1 night in Feb 2024

10/10 Excellent

Ethel Colcol

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property is accessible
Stayed 4 nights in Jan 2024

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, room comfort
A memorable holiday in the beautiful city of KL
It was very good with very good support from customer service. I would love to visit again next time.
Stayed 4 nights in Jan 2024

6/10 Okay

Shareen

Travelled with family
Stayed 8 nights in Dec 2023

6/10 Okay

Frances

Travelled with family
Liked: Cleanliness, room comfort
Could be better
Generally, the apartment is clean and comfortable. Impressed that the fridge is so clean. The two super single beds were very comfortable. The other room with queen bed, mattress was uncomfortable…seems hollow at some spot. 4 of us stayed in the unit. The toilet was attached to the room with two super single beds. This made it a little inconvenient for the other two travel mates to use the toilet. Might be better if the toilet is separated from the two bedrooms.
Stayed 2 nights in Jan 2024

10/10 Excellent

Min Li

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant stay with spacious, cooling and clean room, great view, convenient location at KLCC with just around 6-8mins walk to Suria KLCC and KLCC LRT, not to mention friendly and helpful receptionists. Thank you very much for the memorable stay.
Stayed 1 night in Dec 2023

10/10 Excellent

JOHAN

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Nathan

Liked: Cleanliness, room comfort
Amazing stay
Amazing hotel, our second stay here. Great amenities in and outside the rooms. If you have the option to pay for a room with the view of the towers i highly suggest doing so.
Stayed 2 nights in Nov 2023

10/10 Excellent

amit

Travelled with family
Liked: Cleanliness, room comfort
Malaysia stay
Great location and clean property. Walking distance to malls.
Stayed 4 nights in Nov 2023

10/10 Excellent

Ruifang

Stayed 1 night in Nov 2023

10/10 Excellent

Kirk

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Sarah Jane

Travelled with family
Liked: Cleanliness, room comfort
KL
Great location. 2 bed suite booked. Only odd thing was bathroom was off the second twin room and master only had bed (no side tables or wardrobe).
Stayed 2 nights in Aug 2023

10/10 Excellent

Jody Sadako

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I used Expedia to book my stay at the Star Suites and everything went smoothly from check-in to check-out. The I bedroom condo had a full kitchen with living room, 1 bathroom and 1 bedroom. Beds were super comfy and everything was clean. The condo was cleaned daily and fresh towels left daily. It is a quick 3-5 min walk to the Petronas Towers and there is a small grocer, bakery and coffee shop on premises. The only thing I wished for was a microwave in the kitchen but other than that I was more than pleased with this property!
Stayed 5 nights in Jun 2023

8/10 Good

Richard

Liked: Cleanliness, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Lkhagvajav

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
nice hotel easy and clean comfortable
Stayed 1 night in Mar 2023

8/10 Good

Aaron

Stayed 1 night in Feb 2023

10/10 Excellent

Yufeng

8/10 Good

Sanjay, Singapore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hood location, value and facilities. Dont use during busy periods as lift access is a nightmare

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to KLCC. Well maintained and easy access. Nice city view. Washer/ dryer available which is good during this rainy season.

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Would recommend this property if you're going to stay away from city center.

10/10 Excellent

Tan Kok

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All things close to perfect except help needed to navigate the car park which i failed a couple times to get into the right one.

6/10 Okay

Sara

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice and spacious Pillows were terrible Had to use the duvet as pillows No microwave No reception
Stayed 2 nights in Oct 2022

10/10 Excellent

Govi Naidu

Stayed 1 night in Sep 2022

6/10 Okay

Ingrid

Liked: Cleanliness, room comfort
Good location, but let down by Service.
Arriving at the Residences, there was no clear signage where to park or how to get in the building. It took my husband 3 tries just to get proper directions and access and at a cost to us as we were in the wrong car park We were extremely disappointed with the general service, which also included clear distinction between Residents and Hotel visitors re access. The hotel should not assume everyone arrives by taxi, bus etc and the Hotel needs better instructions on where to park on arrival. Exiting the car park was another issue as the provided access card did not work and the sraff had no clue what to do, so we had to wait a further 30 minutes to depart, when we had a 4 hour journey ahead of us. Location was good for central facilities. Breakfast options were not worth the extra fee as limited and tasteless. We will NOT be returning.
Stayed 2 nights in Sep 2022

10/10 Excellent

Lina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

Christy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location is superb! However there’s no complimentary parking
Stayed 1 night in Jul 2022
Response from Star Suites KLCC on 25 Aug 2022
Hi, we have start providing complimentary parking! You may redeem one parking card for one booking upon check in! Hope to see you next time!

8/10 Good

Abiden Khairiana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Near to KLCC. However the room have smell of sewage and for 2 bedrooms we have only one toilet at the master bedroom. Thus not convenient for guests to use the common one toilet.
Stayed 2 nights in Jun 2022

8/10 Good

Bee Gek

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Like the lobby set up & pool. The lounge area was closed
Stayed 3 nights in May 2022

10/10 Excellent

Kareem

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing and affordable hotel, just wish there was more free parking.
Stayed 8 nights in May 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
the bed was hard and it is paid to park. Other than that, my stay was ok.
Stayed 2 nights in May 2022

8/10 Good

Hasani

Stayed 3 nights in Mar 2022

10/10 Excellent

Thamayanthi

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Amazing
Unfortunately the pool on the 6th floor is closed for cleaning. Yet we have enjoyed a very interesting vacation. stunning views from the 69th floor. very clean rooms with soft mattresses, as well as a strategic area. easy to get food. highly recommended
Stayed 2 nights in Oct 2021

10/10 Excellent

Guy

Liked: Cleanliness, amenities
The condo was extremely beautiful and modern. Nice furniture the bathroom was very well built and good taste. The kitchen was extremely well designed, the view from my bedroom and the pool and gym was fantastic, the staff was very kind especially Eason who gave me my money back . What I did not like fighting to get my money back $200 and giving me wrong email address to complain?? And I am sure will never receive a respond from you?? This is the part I don’t like ? You try to steal money from tourists because office is close ? So what happens when you leave during the night or early in the morning? You receive my complaint by mail hoping to hear from you ? I Doubt I will receive something from you?
Stayed 2 nights in Feb 2024

10/10 Excellent

Mee Hang Dennis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
非常棒！
Stayed 1 night in Feb 2024

10/10 Excellent

Thea Dahl

Travelled with group
Liked: Cleanliness, room comfort
Utrolig!
Nydelig rom og utrolig utsikt! Anbefales
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Hasan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

KYUNGLIM

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
쇼핑몰과 가까운 편이고, 조용하나 주변이 어둡거나 위험해보이지 않아 좋았음. 관광객들 많이 가는 싼 동네나 야시장과는 거리가 좀 있음
Stayed 3 nights in Dec 2023

8/10 Good

David

Liked: Cleanliness, room comfort
Hotel bien situado
Hotel muy bien situado para ver las torres Petronas de cerca. Habitación muy grande, muy equipada, limpia. El baño olía a humedad. Piscinas bien, pero no proporcionan toallas, te tienes que traer la de la habitación, un detalle que haría falta por la categoría de hotel.
Stayed 1 night in Sep 2023

8/10 Good

MASAAKI

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
緊急避難の館内放送が2階もあり、焦りました。非常階段を使って38階から降りている最中に、誤報とアナウンスが入り、安心しましたが同じ事が2階繰り返されました。プールにタオルが無いのもマイナス点。
Stayed 2 nights in Mar 2023

10/10 Excellent

pierre

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
excellent séjour de 3 jours au star suite résidence tout correspondait à l'annonce 51 eme étage, appartement grand avec cuisine, salle de bain au top literie de qualité, confort impeccable, lieu insonorisé et une vue incroyable de nuit sur petronas twin tower piscine au 6 eme et infrastucture top piscine au 69 eme étage avec vue à couper le souffle petit plus extra pour la décoration moderne et soignée de ce site j'y retournerai sans hésiter

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 20 nights in Jan 2023

4/10 Poor

Hyeongjun

Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
장기 투숙에 적합. 데스크의접수 직원 친절함. 숙소 넓고 침구 편함. 조리 가능하다. 뷰도 멋지다. 음식을 해먹기 때문에 할 수 없는건지, 방 전체에 음식 냄새가 진하게 배어있음. 화장실에서 하수구 냄새남. 이른 아침 비행기였는데, 그랩, 택시 잡느라 애먹음.
Stayed 1 night in Feb 2023

8/10 Good

miyoshi

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Dec 2022