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Aparthotel

The Heritage Serviced Suites

4.0 star property

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Travelers find an upscale urban retreat at The Heritage Serviced Suites, featuring an outdoor pool and convenient restaurant. The city-center location offers practical amenities like dry cleaning, free in-room WiFi, self-parking, and luggage storage.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

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About this property

The Heritage Serviced Suites

  • Upscale aparthotel near IOI City Mall
  • At The Heritage Serviced Suites, you can look forward to dry cleaning/laundry services, a gym and a restaurant. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool
    • Free self-parking
    • A lift, free newspapers and luggage storage
  • Room features
  • All guest rooms at The Heritage Serviced Suites include perks, such as air conditioning, as well as amenities, such as free WiFi and free bottled water.
  • Other conveniences in all rooms include:
    • Bathrooms with shower/bath combinations and free toiletries
    • Kitchenettes, full-sized fridge/freezers and stovetops

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Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 400.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Does The Heritage Serviced Suites have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Heritage Serviced Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Heritage Serviced Suites?

Self-parking is free at this property.

What time is check-in at The Heritage Serviced Suites?

Check-in begins at 2 PM.

What time is check-out at The Heritage Serviced Suites?

Checkout is at noon.

Where is The Heritage Serviced Suites located?

Situated on a lake, this aparthotel is within a 10-minute walk of The Mines Shopping Centre and Theme Park, Malaysia International Exhibition and Convention Center and Mines Wonderland. Putra University-Malaysia and Universiti Tenaga Nasional are also within 6 miles (10 km).

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Reviews

Reviews

6.6

7.0

Cleanliness

8.4

Location

6.4

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 2 out of 14 reviews
Rating 8 - Good. 5 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 2 out of 14 reviews

Reviews

Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

The hotel has not been maintained well.

For the price paid, the hotel is disappointing. I understand that was a discounted price too.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good facilities but poor management

Lobby is empty when check-in. Wait about 15 minutes for service. Room is clean and comfortable. Room card can open room door but not car park. Ground floor car park is manage by other company. Need to paid car parking fee when I arrived. After check out the room I got charged parking fee again.
Verified

8/10 Good

Muqtada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel Just my opinion if hotel provide few basics utensils (new set ) in each booking it will be more convenient for guest. .no need to buy. Provide extension plug..so faar no plug vlose to computer table. In rooms shod provide phone to contact front desk any time. In front desk can recruite more staff for more efficient services. Food and transportation no problem. .all are easily accessible.
Verified

8/10 Good

Izuan Bahtiar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Urban style accomodation

The hotel was great. However, no booking confirmation email at the hotel upon check in.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

THE ROOM VERY DUSTY

THE ROOM NOT CLEAN
Verified

6/10 Okay

noorazian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
bilik mmg bagus tetapi kaunter khidmat pelanggan sangat tidak membantu. ambil masa lebih 30minit untuk checkin.
Verified

2/10 Terrible

Heng

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Counter Poor service，after check in reception can't explain clearly location car park area.when back to office was close early 1 hour & no contact phones number. Understood after explained by others people near to car park area. Reception operations only 8am to 11pm only, if emergency case no contactable !!!!!! No suitable for family trip !!!
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

SOHO Studio Room

Gas hob no gas, cannot cook. Want single bed, they provide twin bed due to finish single bed room, but hotel staffs keep quiet w/o inform us. TV channel no signal, can see snow only.
Verified

8/10 Good

NUR AMALINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and will come again

Good location,room is nice,easy to shop n find entertainment
Verified

10/10 Excellent

Shukri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sangat sesuai untuk penginapan keluarga.
Verified

8/10 Good

Ali Qasem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staying

It was very nice stay
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

4/10 Poor

anas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort