The New Hotel Kumamoto

3.5 star property
Kumamoto hotel in Nishi Ward with 24-hour front desk and restaurant

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for The New Hotel Kumamoto

Lobby lounge
Desk, iron/ironing board, free WiFi, bed sheets
Front of property
Exterior
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
The price is Rp1.032.485
Rp1.249.361 total
includes taxes & fees
23 Sept - 24 Sept
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Room options

Available filters for rooms
Showing 3 of 52 rooms

Executive Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Bidet
  • 39.6 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

Relax Comfort Floor,Comfort Double Room, Non Smoking (Cleaning once 3 nights)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Bidet
  • 17.5 sq m
  • Sleeps 4
  • 1 Double Bed

Deluxe Twin Room, Multiple Beds, Non Smoking (For 2-5 people use)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Bidet
  • 35 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

Similar properties

About the area

Map
1-13-1 Kasuga, Kumamoto, Kumamoto-ken, 860-0047

What's nearby

  • Kumamoto Station Tourist Information Center - 3 min walk
  • Kumamoto-jo Hall - 2 min drive
  • Sakura Machi Kumamoto - 2 min drive
  • Kumamoto Castle - 3 min drive
  • Kumamoto City Hall - 3 min drive

Getting around

  • Kumamoto Station - 2 min walk
  • Kumamoto (KMJ) - 22 min drive

Restaurants

  • ‪菅乃屋 - ‬3 min walk
  • ‪天草HERO鮨牛深丸熊本駅店 - ‬6 min walk
  • ‪モスバーガー - ‬4 min walk
  • ‪みのりみのる みのる食堂 アミュプラザくまもと店 - ‬5 min walk
  • ‪SEATTLE'S BEST COFFEE JR熊本店 - ‬3 min walk

About this property

The New Hotel Kumamoto

Hotel located in Nishi Ward
Near Kumamoto-jo Hall, The New Hotel Kumamoto provides a free daily manager's reception, dry cleaning/laundry services and a restaurant. In addition to a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), bike hire and meeting rooms
  • A vending machine, a banquet hall and coffee/tea in reception
  • A front desk safe, a ballroom and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All 123 rooms have comforts such as air conditioning, as well as amenities such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • Fridges, heating and housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: JPY 2,420 for adults and JPY 1,210 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Fontana
  • LOBBY BAR ANDO

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property will be renovating from 30 July 2024 to 30 April 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Meeting facilities
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3630 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately JPY 2420 for adults and from JPY 1210 for children
  • Rollaway bed fee: JPY 3630 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system and window guards

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel New Otani Kumamoto
New Otani Hotel Kumamoto
New Otani Kumamoto
New Hotel Kumamoto
New Kumamoto
The New Hotel Kumamoto Hotel
The New Hotel Kumamoto Kumamoto
The New Hotel Kumamoto Hotel Kumamoto

Frequently asked questions

Is The New Hotel Kumamoto pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The New Hotel Kumamoto?

As of 20 Sep 2024, prices found for a 1-night stay for 2 adults at The New Hotel Kumamoto on 23 Sep 2024 start from Rp1.032.485, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The New Hotel Kumamoto?

This property doesn't offer parking.

What time is check-in at The New Hotel Kumamoto?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The New Hotel Kumamoto?

Checkout is at 11:00 AM.

Where is The New Hotel Kumamoto located?

Located in Nishi Ward, this hotel is within 1 mi (2 km) of Kumamoto Shintoshin Plaza and Kumamoto-jo Hall. Kumamoto Station Tourist Information Center and Amu Plaza Kumamoto are also within 5 minutes. Kumamoto Station is only a 2-minute walk.

The New Hotel Kumamoto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 447 out of 938 reviews" "
Rating 8 - Good. 367 out of 938 reviews" "
Rating 6 - Okay. 91 out of 938 reviews" "
Rating 4 - Poor. 26 out of 938 reviews" "
Rating 2 - Terrible. 7 out of 938 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Ajith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really old carpeting and facilities. Had a really dusty old smell
Stayed 1 night in Sep 2024

10/10 Excellent

Ryuto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
3 minutes from JR Kumamoto station by foot. Very convenient for transportation and to catch a cab.
Stayed 2 nights in Jul 2024

10/10 Excellent

Junichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Siu Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Kento

Stayed 2 nights in May 2024

10/10 Excellent

Kyeng sik

Stayed 1 night in May 2024

10/10 Excellent

HUNG FAI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to station.
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Brian

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location, and comfortable beds for a quick stopover and visit to Kumamoto castle. Filthy carpet, outdated bathroom even on renovated 9th floor.
Stayed 1 night in May 2024

8/10 Good

MINGCHUN

Stayed 1 night in Apr 2024

8/10 Good

Zengyi, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located next to Kumamoto station. Transportation is very easy both locally and going to other places. There are many restaurants inside the station with lots of dining options. Like it.
Stayed 1 night in Apr 2024

10/10 Excellent

Mengtung

Stayed 3 nights in Apr 2024

8/10 Good

araki

Stayed 1 night in Apr 2024

10/10 Excellent

Wai Chow

Stayed 1 night in Apr 2024

10/10 Excellent

SUNGHO

Stayed 4 nights in Apr 2024

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

6/10 Okay

Alex

Stayed 1 night in Mar 2024

10/10 Excellent

CHI KIN

Stayed 3 nights in Mar 2024

10/10 Excellent

Kinuyo

Stayed 2 nights in Mar 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and friendly staff!
Stayed 2 nights in Mar 2024

10/10 Excellent

Ka Yi Jenny

Stayed 1 night in Mar 2024

10/10 Excellent

Wan Sun Andrew

Stayed 1 night in Mar 2024

8/10 Good

CHENG

Stayed 3 nights in Mar 2024

8/10 Good

Megan

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Kumamoto for three nights. Rooms were spacious and clean. It was sweet they provided a little bag for my son with slippers. The staff was friendly and spoke English. I enjoyed extra clean towels each day. The breakfast buffet had a lot of selections for western type food but was more pricey than I would have liked to spend. This hotel was walking distance to the train station which was very convenient for us. Overall, I enjoyed our stay at this hotel.
Stayed 3 nights in Jan 2024

10/10 Excellent

Carie wai yi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful. Property is next to the Amu Shopping mall, train, bus and tram station. Very convenient.
Stayed 1 night in Feb 2024