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"It was amazing stay, great staff, specially Niko is always supportive in all my stays ❤️, food is wonderful and lounge team are super"

"Dwinda Ayu, Lady in Red and her team were very attentive and went beyond their duties and made sure I had a comfortable stay in Kempinski. "

"Outstanding customer service. From the moment you arrive you experience VIP levels of service (even if you’re not!) The number of staff members who called me by name was impressive! Upgraded room was very appreciated. Neha one of the concierges was super helpful and was more than helpful and accommodating. My brother and I especially appreciated the farewell card she left for us. We will surely stay at the Mandarin again the next time we are in Jakarta."

"BUT the pillow is not comfortable, everything else is superb "

"Awesome stay."

"Outstanding "

"What a marvellous hotel. Would thoroughly recommend staying here. The service was fantastic and our room was a joy to stay in. We will return soon. It was my wifes birthday and the staff made a real effort to ensure she had a great day. Thank you."

"Room is excellent"

"Staff people at Red Level were simply amazing ! Travelling a lot - it is very nice to see people passionate about their work to make you feel home. thank you!"