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"Fresh fruits and vegetables for breakfast, helpful staff, and very quiet accommodations led to a very pleasant 3-night stay. Overall, highly recommended."

"Enjoy staying❤️"

"Hotel Metropolitan Nagano is directly connected from Nagano Station which is a gateway to lots of sightseeing spots. Service was impeccable, breakfast abundant and scrumptious, location so central to shopping and dining. The only thing I wish this hotel would have is a spa with public bath/sauna. With cold winter in Nagano, hot bath would make the stay perfect. Otherwise, I enjoyed everything about my stay at this hotel. "

"The hot spring was clean, the staff were very friendly, and we had a great time."

"Beautiful hotel , the best breakfast. Customer service not very helpful. "

"Excellent!"

"I enjoyed my stay here. Hotel is right opposite Nagano station, and very close to the shopping and dining district. The room was very clean and the staff was very friendly. No microwave available to heat your food, but there is a 7/11 close by for that. Bed was comfortable and a nice sized TV mounted at the base to watch shows. I would definitely stay here again if I ever return to Nagano."

"Well run resort. The hotel staff were great. We had half board and both the dinner and breakfast buffets were excellent. Be sure to enjoy the big baths at the hotel. The inside bath has the sulfury water from the main town source in front the hotel. Inside are 3 tubs of different temps. My son and I both liked the middle bath it was “just right”. Be sure not to miss the outdoor bath. It has onsen water from a different source and has a lower sulfur content. The town is really fun and there is even a public onsen stream you can dunk your feet in while waiting to check in to the hotel. "

"Perfect spot in kusatsu. Gréât value "