My stay was excellent! The staff was extremely helpful, kind & attentive ! The services were all really good ! The housekeeping was absolutely perfect ! To name the staff with whom I interacted over the 8 day stay I had from the 10th of September 2023 to the 18th of September 2023 ~ Sinta, Krisna, Erik , and all the other Reception staff were all very, very helpful & attentive! I must also mention Tanniya , Giwang, Ulan & the other staff who were so polite & happy to serve me at the restaurant *Je Ja Ton* (I hope I got the name right !) The breakfast was a huge spread of all the local cuisine all the continental & Indian fare every morning! It was a delight to stay at the Fairfield by Mariott ~ Kuta Sunset Road! ❤️
My only suggestion to the hotel management is - the staff be trained a bit more with their English speaking skills a bit to avoid miscommunication & misunderstanding instructions/requests by the guests.
The laundry service could be improved a bit too. The clothes I got back were not folded correctly & the ironing was not at all upto the mark. 😢
But all in all - if I come back to Bali - Fairfield by Mariott Kuta Sunset Road will be my first choice to stay at & make holiday memorable once again !!