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Jivana Resort

Photo gallery for Jivana Resort

Reception
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Deluxe Double Room, Poolside | Terrace/patio

Overview of Jivana Resort

Jivana Resort

3.5-star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
Map
Jl. Raya Kuta Baturiti, Lombok, Kuta, West Nusa Tenggara, 83573

Explore the area

  • Popular LocationKuta Beach17 min walk
  • Popular LocationPantai Seger8 min drive
  • Popular LocationSerenting and Torok Bare Beach11 min drive
  • AirportLombok (LOP-Lombok Intl.)30 min drive

Room options

About this area

Kuta

Located in Kuta, Jivana Resort is in the city centre and near the beach. Merese Hill is a notable landmark, and the area's natural beauty can be seen at Kuta Beach and Pantai Seger.

What's nearby

  • Kuta Beach - 17 min walk
  • Pantai Seger - 8 min drive
  • Serenting and Torok Bare Beach - 11 min drive
  • Tanjung Aan Beach - 31 min drive
  • Merese Hill - 34 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 26 min drive

Restaurants

  • Legend - 6 min walk
  • Milk Espresso - 6 min walk
  • Frida's Burrito - 7 min walk
  • Sapori - 7 min walk
  • Cafe Kuta - 8 min walk

About this property

Jivana Resort

3.5-star hotel in the city centre
Located close to Kuta Beach and Pantai Seger, Jivana Resort provides free breakfast (local cuisine), a return airport shuttle and a swim-up bar. The on-site local and international cuisine restaurant features light fare. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • Smoke-free property, a front desk safe and luggage storage
  • A porter/bellboy, a water dispenser and tour/ticket information
  • Guest reviews speak highly of the helpful staff
Room features
All rooms are individually furnished, and include comforts such as air conditioning and dressing gowns, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Showers, free toiletries and hairdryers
  • 50-inch LCD TVs with cable channels
  • Private gardens, wardrobes/cupboards and fridges

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM–10:30 AM
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Free babysitting
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bathroom (selected rooms)
  • In-room accessibility
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 50-inch LCD TV
  • TV channels

Food and drink

  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Patio
  • Garden

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Restaurant dining guide
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 200000.0 per day.
Cots (infant beds) are available for IDR 50000.0 per day

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: IDR 200000 per vehicle (one-way)
  • Crib (infant bed) fee: IDR 50000.0 per day
  • Rollaway bed fee: IDR 200000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Jivana Resort Kuta
Jivana Kuta
Jivana Resort Kuta
Jivana Resort Hotel
Jivana Resort Hotel Kuta

Frequently asked questions

Does Jivana Resort have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 31 Jan 2023, prices found for a 1-night stay for 2 adults at on 5 Feb 2023 start from Rp918.595, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Jivana Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jivana Resort?

Self-parking is free at this property.

What time is check-in at Jivana Resort?

Check-in is from 2:00 PM - 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Jivana Resort?

Checkout is at 11:00 AM.

Does Jivana Resort provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 200000 per vehicle applies.

Where is Jivana Resort located?

Located in the heart of Kuta, this hotel is 0.9 mi (1.4 km) from Kuta Beach and 1.9 mi (3.1 km) from Pantai Seger. Tanjung Aan Beach and Merese Hill are also within 9 mi (15 km).

Reviews

9.2

Wonderful

Rating 10 - Excellent. 36 out of 52 reviews" "
" "10 - Excellent 69%
Rating 8 - Good. 12 out of 52 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 3 out of 52 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 0 out of 52 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 1 out of 52 reviews" "
" "2 - Terrible 2%

9.3/10

Cleanliness

9.3/10

Staff & service

8.3/10

Amenities

9.3/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Excellent

yogi

Business traveller
Liked: Property conditions & facilities, room comfort
nice
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Jivana Resort in March was amazing. We had a one bedroom villa and it was just blissful and super quiet, just what we needed. The bed was super comfy. The restaurant staff at breakfast were very friendly and breakfast was delicious everyday. We didn’t see anyone eating there at night. Only negative would be that the water from the shower, bathroom and kitchen had a bit of a stench which was very off putting during a shower. Overall our stay was amazing. The grounds are kept immaculately and it’s just beautiful walking through.
Stayed 6 nights in Mar 2020

8/10 Good

Cornelius Machiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
always a pleasure
it is alway a pleasure staying here
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bianca & the service team make staying at Jivana an experience you’ll never forget! They are professional, yet personal, remembering names, how you like your food & drinks. We never once had to ask twice for anything, our every need was anticipated & met! Jivana is the perfect resort👌 Clean, quiet, fun, great atmosphere, & the location couldn’t be any more perfect!! Great for couples, & families! We can’t wait to go back when we visit Kuta Lombok again! Thank you Bianca & Team, you were perfect 👌😇
Stayed 7 nights in Jan 2020

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The true meaning of a restful vacation
The experience when entering into Jivana Resort is everything you hoped it to be when booking. All staff at Jivana Resort are extremely polite, hospitable, professional and extremely thoughtful. Adrian and the management team are always very hospitable and were available to make your stay memorable. I personally sent emails to confirm transfers and to notify the management of Jivana Resort that our flight had been delayed and within minutes I received a response of acknowledgement which was pleasing to receive. The poolside villas are lovely, and the King bed is of great quality ensuring a good sleep! The facility was maintained at a very high standard and the pool area, restaurant and common area were impeccable. Jivana Resort is certainly the place to stay in the South Lombok (Kuta) region! From Andrew & Sonia D
Stayed 10 nights in Dec 2019

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury
We loved this place. The rooms were lovely, the bed was super comfortable, the whole room was super comfortable and spacious with a huge outdoor bathroom. It’s in a great location. The staff were fantastic and the breakfasts very delicious. We found the pool to be too hot (an Indonesian/humid climate thing?) and the wifi was no good. And yet I’m still giving it a 5 because it’s just that nice and very affordable. Even the linens were excellent.
Stayed 7 nights in Dec 2019

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
This was our third time here, we have been living on part time in Lombok since many years and sometimes we take a mini holiday away from every day life. This place is just great in every aspect; very nice staff, good food, great pool area. But the best part are the extremely comfortable beds, pillows and sheets! Makes you want to really relax. We have stayed in several other hotels in Kuta and none of them is even close to this when it comes to comfort and service. We will be back for sure!
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2019

6/10 Okay

Soy

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Shower room and toilet is totally outside Feel weird to shower, and shower head was broken , water came out badly. Requested to reception, but nothing changed . Sink drain is bad , once you use water for 30 seconds after you should stop water for a while to let water out of from sink. There is spa in room massage. I did 75 mins massage plus 10 mins free massage Massage lady prepare thing in the room for 20 mins After i signed on the board , i put time 20:40 pm And she finished massage 21;40 pm I asked her is it 60 mins massage or 85 mins massage. She said that my booking was 20:20 pm Then is it no problem? You prepared thing to do massage in the room for 20 mins , is it all included in the massage time..? More funny thing , when i talked like that, she said will give 25% discount, i dont want to get deal with her, but she forced me to sign on the bill, i just took bill and went to reception to complain, receptionist said will check Next day , their answer is same , they will give 25% discount, thats it. There is no customer service at all. This spa price 21% additional for tax. And massage lady didnt wash my feet just touch directly with oil, and touch all my body with same hands. I just arrived and was very tired so asked to get massage immediately, can u guess how i felt dirty, I refused her to touch my face and hair. It was terrible my spa experience ever ..
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room were stunningly beautiful and an oasis in Kuta. The breakfasts were delicious and we appreciated that room service for all dining was included in the costs. The ability to rent scooters on site was a bonus and we appreciated the convenience. Lovely, attentive restaurant and front desk staff
Stayed 4 nights in Sep 2019