Premier Suite, Non Smoking (64 square meters) | Bathroom | Free toiletries, hair dryer, slippers, bidet
Check availability

Reviews of Agora Kyoto Karasuma

3.5 out of 5
Agora Kyoto Karasuma
701-1 Myodenji-cho Shimogyo-ku, Kyoto, Kyoto Prefecture

Reviews

9.0

Wonderful

Rating 10 - Excellent. 179 out of 282 reviews" "
Rating 8 - Good. 69 out of 282 reviews" "
Rating 6 - Okay. 26 out of 282 reviews" "
Rating 4 - Poor. 3 out of 282 reviews" "
Rating 2 - Terrible. 5 out of 282 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and clean, spacious room, walking distance to Shijo and Karasuma stations. Plenty of food choices nearby. Not far from the shopping strips.
Stayed 2 nights in Apr 2024
Response from Agora Kyoto Hotel on 21 Apr 2024
Thank you very much for staying at agora kyoto. We will make every effort to provide a satisfying stay for your next visit. We are looking forward to your next stay. Thank you.

10/10 Excellent

Shay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was small but was very close to the market and trin station
Stayed 2 nights in Mar 2024
Response from Hotel manager on 1 Apr 2024
Thank you very much for choosing Agora Kyoto from among the many hotels available.We will continue to strive to provide services that will make our customers want to come back again.We look forward to seeing you again.Thank you for your post.

10/10 Excellent

Cameron

Stayed 4 nights in Mar 2024
Response from Agora Kyoto Hotel manager on 15 Apr 2024
Thank you very much for staying at agora kyoto. We will make every effort to provide a satisfying stay for your next visit. We are looking forward to your next stay. Thank you.

10/10 Excellent

Howard

Stayed 2 nights in Jan 2024
Response from アゴーラ京都烏丸　支配人 on 29 Jan 2024
Thank you very much for staying at agora kyoto. We will make every effort to provide a satisfying stay for your next visit. We are looking forward to your next stay. Thank you.Hotel manager

8/10 Good

Anthony

Stayed 4 nights in Dec 2023
Response from アゴーラ京都烏丸　支配人 on 29 Jan 2024
Thank you very much for staying at agora kyoto. We will make every effort to provide a satisfying stay for your next visit. We are looking forward to your next stay. Thank you.Hotel manager

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Convenient Location
This hotel is not very old, so it presents really well. Reception were very helpful. I was leaving for country Japan, so had my large bag taken to Tokyo. Such a great service! The location was excellent too!
Stayed 2 nights in Nov 2023
Response from Hotel manager" on 6 Jan 2024
"Thank you very much for staying at agora kyoto. We will make every effort to provide a satisfying stay for your next visit. We are looking forward to your next stay. Thank you.

8/10 Good

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crowded and busy, but that’s because it is a good place to stay. In a quiet neighborhood but convenient for catching buses, accessible to other areas. The rooms were fine, clean, quiet. The staff was very nice and helpful though a little overworked with so many customers
Stayed 1 night in Oct 2023
Response from Agora Kyoto Hotel on 30 Oct 2023
Thank you very much for staying at agora kyoto. We will make every effort to provide a satisfying stay for your next visit. We are looking forward to your next stay. Thank you.

8/10 Good

Chara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from manager on 29 Oct 2023
Thank you very much for using Agora Kyoto.We are very happy to hear that you liked our stay.We look forward to seeing you again.

10/10 Excellent

Oscar

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very clean. It is a newer hotel that is tastefully designed in Japanese aesthetics. They have used high end materials throughout and the shower and Toto toilet are exceptional quality. All this for a low to medium price. Great value.
Stayed 3 nights in Oct 2023
Response from Agora Kyoto Hotel on 25 Oct 2023
Thank you very much for staying at agora kyoto. We will make every effort to provide a satisfying stay for your next visit. We are looking forward to your next stay. Thank you.

10/10 Excellent

Cheong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super unique room with a tree in the middle of the room. The only hotel we stretch our check out time to thr max to enjoy the room. Bathroom is a little too dark.
Stayed 1 night in Sep 2023
Response from Hotel manager on 7 Oct 2023
Thank you very much for staying at agora kyoto. We will make every effort to provide a satisfying stay for your next visit. We are looking forward to your next stay. Thank you.

2/10 Terrible

Thuy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel receptionists were not accommodating at all. Most of them are rude and did not speak English well. Property is old and small. Would never stay at any agora facility again
Stayed 5 nights in Sep 2023
Response from manager on 18 Sep 2023
Thank you very much for choosing Agora Kyoto from among the many hotels available.We would also like to thank you for taking your valuable time to provide us with your feedback.However, we would like to sincerely apologize for the inconvenience caused by our poor response to your visit, and for letting you down.We have informed the relevant department and provided guidance, but we will share this incident with all employees, reflect on it, and strive to make improvements.We would appreciate it if you would continue to support us without giving up on this.Thank you for your valuable contribution.

8/10 Good

Fei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the modern design. Would be better if it has onsite onsenz
Response from Agora Kyoto Hotel on 1 Sep 2023
Thank you very much for staying at agora kyoto. We will make every effort to provide a satisfying stay for your next visit. We are looking forward to your next stay. Thank you.

6/10 Okay

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything about the hotel was excellent, except the beds. They are described as “twin”, which a reasonable person would consider suitable for two people, however they are only a single size. Perhaps that’s a Japan thing but it’s not clear when booking. Even though we booked a room for 2 x adults and 2 x children, and paid an “additional guest fee”, the bedding was inadequate.
Stayed 2 nights in Aug 2023
Response from アゴーラ京都烏丸　支配人 on 19 Aug 2023
Thank you very much for staying at agora kyoto. We were really happy to read your heartwarming comments. However we are very sorry about the bed sizes. Hotel manager

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Response from アゴーラ京都烏丸　支配人 on 27 Jul 2023
この度はアゴーラ京都をご利用いただき、誠にありがとうございます。お気に召して頂けましたようで、大変嬉しく存じます。またのご来館を心よりお待ち申し上げております。支配人

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel should be rated 5star. It is impeccably clean. The staff are so caring and helpful. The bento box breakfast as great. Great location to everything! This is by far one of the best hotels I have ever stayed in and I have travelled the world and stayed in many! Great value for the luxury experience you are getting
Stayed 4 nights in Jul 2023
Response from アゴーラ京都烏丸　支配人 on 27 Jul 2023
この度はアゴーラ京都をご利用いただき、誠にありがとうございます。お気に召して頂けましたようで、大変嬉しく存じます。またのご来館を心よりお待ち申し上げております。支配人

8/10 Good

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023
Response from Agora Kyoto Hotel on 19 Jul 2023
Thank you very much for staying at agora kyoto. We will make every effort to provide a satisfying stay for your next visit. We are looking forward to your next stay. Thank you.Hotel manager

8/10 Good

Naoko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for one night. The room was small but clean and functional. The location is really good, easy access to main tourist attractions by city bus and lots of restaurants nearby I stayed in twin room with me and two not-so-young kids, since it let me book it, I thought their twin beds were more like full size, but it really was a room with two twin beds. We pushed the two beds together so it worked, but I should’ve booked a room with more/larger beds. Overall our stay was good.
Stayed 1 night in Jun 2023
Response from Hotel manager on 28 Jun 2023
Thank you for staying with us and also appreciate your rating with the perfect score.We were really happy to read your heartwarming comments. We are looking forward to welcoming you soon! Agora KyotoHotel manager

10/10 Excellent

Gloria

Stayed 4 nights in Jun 2023
Response from アゴーラ京都烏丸　支配人 on 6 Jul 2023
この度はアゴーラ京都をご利用いただき、誠にありがとうございます。お気に召して頂けましたようで、大変嬉しく存じます。またのご来館を心よりお待ち申し上げております。支配人

6/10 Okay

Melissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness
I found it hard as the restaurant onsite was closed, there was no room service available. Staff found it hard to understand English and were not able to help arrange a taxi for us. Overall best and tidy hotel but not a stand out
Stayed 4 nights in Jun 2023
Response from Agora Kyoto Hotel on 12 Jun 2023
Thank you very much for choosing agora・kyoto among the many hotels in Kyoto. We would also like to thank you for spending your precious time for feedback.We will make every effort to provide a satisfying stay for your next visit.We are looking forward to your next visit.Agora KyotoHotel manager

10/10 Excellent

Giang

Stayed 3 nights in Jun 2023
Response from アゴーラ京都烏丸　支配人 on 2 Jul 2023
Thank you very much for staying at agora kyoto. We will make every effort to provide a satisfying stay for your next visit. We are looking forward to your next stay. Thank you.Hotel manager

10/10 Excellent

Stephanie

Stayed 3 nights in Jun 2023
Response from アゴーラ京都烏丸　支配人 on 2 Jul 2023
Thank you very much for staying at agora kyoto. We will make every effort to provide a satisfying stay for your next visit. We are looking forward to your next stay. Thank you.Hotel manager

10/10 Excellent

Aun Woon

Stayed 1 night in Jun 2023
Response from Agora Kyoto Hotel on 30 Jun 2023
Thank you very much for staying at agora kyoto. We will make every effort to provide a satisfying stay for your next visit. We are looking forward to your next stay. Thank you.Hotel manager

8/10 Good

José Luis

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good location, did not like that they didn’t give any extra time to checkout and got a call rushing me to get out of the room.
Stayed 7 nights in May 2023
Response from Agora Kyoto Hotel manager on 7 Jun 2023
Thank you very much for staying at agora kyoto. We were really happy to read your heartwarming comments. However we are very sorry that the clean of your room.We told that message to housekeeping staff.We are looking forward to your next stay.Hotel manager

10/10 Excellent

Ling Ping

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from アゴーラ京都烏丸　支配人 on 8 Jun 2023
Thank you for staying at agora・kyoto.It is very happy to hear that you were satisfied with your stay.We are looking forward to welcoming you soon.

10/10 Excellent

Zoha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel, room was a good size and spacious. Comfortable beds. Good service.
Stayed 1 night in May 2023
Response from Hotel manager on 11 May 2023
Thank you very much for staying at agora kyoto. Also, We would like to appreciate your kind words to our staff. We will make every effort to provide a satisfying stay for your next visit. We are looking forward to your next stay. Thank you.

8/10 Good

XiYing

Stayed 4 nights in Apr 2023
Response from Hotel manager on 2 May 2023
Thank you for staying at agora・kyoto.It is very happy to hear that you were satisfied with your stay.We are looking forward to welcoming you soon.

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small but clean and efficient rooms. Staff were friendly and helpful. Conveniently located close to transit hub.
Stayed 3 nights in Apr 2023
Response from Hotel manager on 2 May 2023
Thank you for using Agora Kyoto this time.I am very happy that you liked it.We are looking forward to seeing you again.

6/10 Okay

Mina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Staff was kind and try to help but the conditions of room was not clean and also can not open even see outside throw the room window(invisible window glass) so I feel like in the prison
Stayed 2 nights in Apr 2023
Response from Hotel manager on 16 Apr 2023
Thank you very much for choosing Agora Kyoto from among many hotels.We would also like to thank you for your kind words of praise regarding our staff and facilities.In order to meet the expectations of our customers, we will continue to take customer feedback seriously and work hard to ensure that our customers have a comfortable and wonderful time.We are looking forward to seeing you again.Thank you for your contribution.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from Hotel manager on 2 Mar 2023
Thank you for choosing Agora Kyoto from among many hotels.Also, thank you for your compliments about our hotel.We hope that you will use Agora Kyoto when you come to Kyoto next time.We are looking forward to seeing you again.Thank you for your contribution.

10/10 Excellent

HELEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was superb!
Stayed 2 nights in Feb 2023
Response from Hotel manager on 2 Mar 2023
Thank you for using Agora Kyoto this time.I am very happy that you liked it.We are looking forward to seeing you again.

10/10 Excellent

Man Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staff. Very nice and clean hotel.
Stayed 1 night in Feb 2023
Response from Agora Kyoto on 7 Feb 2023
Thank your for choosing our hotel. Also, thank you, that feedback means a lot to us. We are look forward to seeing you again.

10/10 Excellent

Man Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and very friendly staff. Free drinks at lobby. Very considerate.
Stayed 1 night in Feb 2023
Response from Agora Kyoto on 7 Feb 2023
Thank your for choosing our hotel. Also, thank you, that feedback means a lot to us. We are look forward to seeing you again.

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in both the Premier Suite and Superior King room as a family of three. The rooms were exquisitely furnished, with a lot of care to details, comfortable beds, clean and well-maintained amenities. The rooms felt cozy, homey and serene.
Response from Agora Kyoto Hotel manager on 15 Jan 2023
Thank you very much for staying at agora kyoto. Also, We would like to appreciate your kind words to our staff. We will make every effort to provide a satisfying stay for your next visit. We are looking forward to your next stay. Thank you.Agora KyotoHotel manager

10/10 Excellent

KHANG CHIAT

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Family trip to Kyoto
We had the room on the top floor. Although the windows were frosted, our room had a garden in the middle with an ariwell that provided natural daylight. It was exactly as how it looked in the website photos. It was a pleasant stay for our family of 4 adults.
Stayed 3 nights in Dec 2022
Response from Hotel manager on 20 Dec 2022
Thank you very much for staying at agora kyoto. We were really happy to read your heartwarming comments. We are looking forward to your next stay.

8/10 Good

Peiyi

6/10 Okay

Troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place, the only problem I had was I couldn't sleep at all... it was too hot, in our room. I had to get up every 30 minutes or so to turn back on/down the AC, for some reason, it kept going to 28 and wouldn't stay below that for more than 30 mins to an hour. I don't think I could stay again during the summertime.
Stayed 2 nights in Jul 2022
Response from Hotel manager on 1 Aug 2022
Thank you very much for choosing agora・Kyoto among the many hotels in Kyoto. We would also like to thank you for spending your precious time for feedback. However, we were very sorry that your stay was not satisfied. Regarding the matters pointed out, we will make further efforts to prevent the same thing from happening. We hope will you feel our improvement on your next visit. We are waiting for your next visit.

8/10 Good

Misato

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access from some stations and there are many places to eat around the hotel.
Stayed 1 night in Feb 2022
Response from アゴーラ 京都　支配人 on 8 Feb 2022
Thank you for staying at agora・kyoto. It is very happy to hear that you were satisfied with your stay. We are looking forward to welcoming you soon. Agora Kyoto Hotel manager

10/10 Excellent

Aya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from 支配人 on 14 Dec 2021
この度は数あるホテルの中からアゴーラ京都烏丸をご利用頂きありがとうございました。 今回のご宿泊におかれまして、当ホテルへ高評価を頂き、ありがとうございます。快適にお過ごし頂けたものと愚推し、非常に嬉しく存じております。 今後もより快適にお過ごしいただくことのできるホテルとするため精進して参ります。 お客様のまたのご利用をスタッフ一同心よりお待ちしております。

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, traditional Japanese breakfast. The all-day free hot dashi (broth) drink was a great touch! We always grabbed a mug when returning. Convenient location for work or sightseeing. Tons of good local restaurants in the immediate vicinity (although many are popular so reservations may be necessary).
Stayed 3 nights in Nov 2021
Response from Agora Kyoto Hotel manager on 28 Nov 2021
Thank you very much for staying at agora kyoto. We were really happy to read your heartwarming comments. We are looking forward to your next stay.

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient sryle room for active baby
Tatami room with beds was convenient and safe to handle stay with active 11 month baby. Nice strong shower. All good. Room was small, but bigger than many you find in Japan.
Stayed 2 nights in Nov 2021
Response from Agora Kyoto Hotel manager on 28 Nov 2021
Thank you for staying with us and also appreciate your rating with the perfect score. We were really happy to read your heartwarming comments. We are looking forward to welcoming you soon!

10/10 Excellent

Aika

Stayed 1 night in Nov 2021

10/10 Excellent

jasmine

Stayed 1 night in Nov 2021
Response from アゴーラ京都烏丸　支配人 on 17 Nov 2021
この度は数あるホテルより当アゴーラ京都烏丸へご宿泊頂きまし事、心より御礼申し上げます。　次回の御利用の程スタッフ一同お待ち申し上げております。

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from アゴーラ京都烏丸　支配人 on 11 Oct 2021
この度は数あるホテルの中からアゴーラ京都烏丸をご利用いただきまして誠にありがとうございます。 これからも、お客様にまた来たいと思っていただけるサービスに努めて参ります。 またのご来館を心よりお待ち申し上げております。 ご投稿ありがとうございました。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントにあるお茶がとても美味しく、何度も頂けるところが、この暑い夏に嬉しいポイントでした。 つかない電気が一つありましたが、特に問題はなく、また泊まりたいなと思える素敵な場所でした。
Stayed 1 night in Aug 2021
Response from アゴーラ京都烏丸　支配人 on 10 Aug 2021
この度はホテル・アゴーラ京都烏丸をご利用いただき、誠にありがとうございます。 またウェルカムドリンクに関しましてお褒めのお言葉を頂戴し、お喜び頂けたことを嬉しく感じております。しなしながら、電気系統に関してご不便をおかけし、大変申し訳ございませんでした。至急、客室内の点検を実施し、確認させていただきます。 次回お越しの際は、今回以上にゆったりと快適にお過ごし頂けるようサービスの向上に努めてまいります。またのご来館を心よりお待ち申し上げております。 　アゴーラ 京都烏丸　支配人

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from アゴーラ京都烏丸　支配人 on 27 Jul 2021
この度はアゴーラ京都烏丸をご利用いただき、誠にありがとうございます。 お気に召して頂けましたようで、大変嬉しく存じます。 またのご来館を心よりお待ち申し上げております。

8/10 Good

ふるみ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設が新しく、機能的。無料のドリンクバーが充実し、特に出汁が美味しかった。宿泊者がおすすめの店などを紹介する掲示板がとても良かった。
Stayed 1 night in Mar 2024
Response from 支配人 on 1 Apr 2024
この度は数あるホテルの中からアゴーラ・京都をご利用いただきまして誠にありがとうございます。お褒めの言葉、誠にありがとうございます。お客様のお言葉を励みに更なるサービスの向上に努めてまいります。またのご来館をお待ちいたしております。

8/10 Good

みえ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from 支配人 on 1 Apr 2024
この度はアゴーラ京都をご利用いただき、誠にありがとうございます。お気に召して頂けましたようで、大変嬉しく存じます。またのご来館を心よりお待ち申し上げております。

8/10 Good

Osman J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2024
Response from Hotel manager on 1 Apr 2024
Thank you very much for choosing Agora Kyoto from among the many hotels available.Thank you very much for your compliment. We will continue to strive to further improve our services based on your comments.We look forward to seeing you again.

8/10 Good

Kozo

Liked: Cleanliness, amenities, property conditions & facilities
駅近く、設備は綺麗、周辺食事処多数あり。
Stayed 1 night in Feb 2024
Response from Agora Kyoto Hotel manager on 13 Feb 2024
Thank you very much for staying at agora kyoto. We will make every effort to provide a satisfying stay for your next visit. We are looking forward to your next stay. Thank you.Hotel manager