La Cartuja Island hotel guide. Hotusa hotel in La Cartuja Island, Seville

"We were very excited to arrive only to find a room full of dust and outdated amenities for such a modern looking structure. The HVAC/ac system must have filters that have never been changed since the hotel opened. You clean any surface and within seconds it’s full of dust. I became very ill due to the lack of well filtered ventilation reasoning for my leaving the hotel early. I also now have a rash on my face and my mother on her legs. The phone was so dirty upon arrival we asked reception if it can be cleaned and no one ever came. We had to wipe everything down ourselves. Very disappointing stay and the team didn’t seem empathetic or cared to do anything to help. Would not stay there again."

"Breakfast was excellent, fresh and varied, friendly staff "

"Fresh breakfast, staff helpful, clean and comfortable room. Loved the bar and roof pool but the pool temperature could have been warmer!"

"Pedro was very helpful and went out of his way to make sure we had everything we needed. The only downside to the stay was the breakfast. It was $20 approx per person, to find out after we had the buffet food, that we could have ordered from a menu. Besides that, it was a lovely stay. "

"Rooms were good, could have been cleaner. Bed and bedding were excellent! Pool area and bar was great. Staff very good and polite. "

"Good"

"Cleaning and good service "

"Great and friendly staff!! Fresh breakfast! Nice outdoor pool! Great location! Overall outstanding service! "

"This is beautiful place with huge spaces in common areas. The staff is very friendly and willing to help with any matter. The breakfast has a good selection, fresh and tasty for a fair price: 13 euros per person. The location is not in the center area but there is a good local bus service that takes around 15 minutes to reach the most tourist places. We have a positive impression for this hotel."