Mussaenda - Arenal

Property class: 3
Family-friendly hotel with outdoor pool and Hot tub

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Located close to Arenal Natura Ecological Park and Paradise Hot Springs, Mussaenda - Arenal provides a terrace, a garden and laundry facilities. For some rest and relaxation, visit the hot tub. Stay connected with free WiFi in public areas.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Restaurant
  • Air-conditioning

Room options

Superior Double Room, Terrace

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Double Room, Terrace

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed
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About the area

Map
Route 142, La Palma, La Fortuna, Alajuela, 21007

Getting around

  • San José (SJO-Juan Santamaría Intl.)
    167 min drive

About this property

Mussaenda - Arenal

  • Family-friendly hotel near Arenal Natura Ecological Park
  • Located close to Paradise Hot Springs and Baldi Hot Springs, Mussaenda - Arenal provides a terrace, a garden and laundry facilities. For some rest and relaxation, visit the hot tub. Stay connected with free WiFi in public areas.
  • Additional perks include:
    • An outdoor pool and a children's pool
    • Free self-parking
    • A round-trip airport shuttle (surcharge), 1 meeting room and tour/ticket information
    • Smoke-free property
  • Room features
  • All guest rooms at Mussaenda - Arenal boast comforts, such as furnished balconies and air conditioning.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 32-inch LED TVs with cable channels
    • Fridges, coffee/tea makers and ceiling fans

Similar properties

Frequently asked questions

Does Mussaenda - Arenal have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10 AM to 10 PM.

Is Mussaenda - Arenal pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a deposit of USD 50 per stay and a fee of USD 10 per pet, per night.

How much is parking at Mussaenda - Arenal?

Self-parking is free at this property.

What time is check-in at Mussaenda - Arenal?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM.

What time is check-out at Mussaenda - Arenal?

Checkout is at noon.

Does Mussaenda - Arenal provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 340 per vehicle applies.

Where is Mussaenda - Arenal located?

This family-friendly La Fortuna hotel is located in a national park, within 1 mi (2 km) of Arenal Natura Ecological Park and Paradise Hot Springs. Baldi Hot Springs and Ecotermales Fortuna are also within 2 mi (3 km).

Can I cancel my reservation for free at Mussaenda - Arenal and receive a full refund?

Yes, Mussaenda - Arenal offers free cancellation on select room rates, because flexibility matters! Please refer to Mussaenda - Arenal cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mussaenda - Arenal Reviews

9.2

Wonderful

9.2

Cleanliness

9.6

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 48 out of 75 reviews
Rating 8 - Good. 21 out of 75 reviews
Rating 6 - Okay. 5 out of 75 reviews
Rating 4 - Poor. 1 out of 75 reviews
Rating 2 - Terrible. 0 out of 75 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awsome and the staff were very helpful and spoke fluent english. I would love to go again.
Stayed 3 nights in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo mejor en Costa Rica

Un lugar maravilloso y mágico para un fin de semana en pareja
Stayed 2 nights in May 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hostess (owner) was very friendly and helpful and she ordered our food which was delivered free of charge from a very good restaurant nearby. the pool and Jacuzzi area is very picturesque! Unfortunately, we didn't get the opportunity to use it since we got in pretty late. Only complaint was the mini fridge was a little smelly.
Stayed 1 night in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the personal feel of a smaller hotel. The facilities were beautiful.
Stayed 3 nights in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy familiar, excelente atención. Lo recomiendo para volver
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Very nice property. Very clean and tidy. Small # of rooms which is nice. Staff was excellent. Would stay there again and recommend to anyone!!
Stayed 3 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist Cecila was very kind and helpful. Provided restaurant recommendations. The typical Costa Rican was tasteful. The property is absolutely beautiful.
Stayed 4 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and flexible with our check in time when we experienced a major delay! The property is beautiful!!
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, friendly staff, Great location. Very nicely maintained gardens
Stayed 7 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cecilia was very accommodating and friendly. I had to leave very early the first morning before breakfast start time, so they brought me food the night before so I’d have something in my stomach before departing on my adventure. This is a small family owned hotel so there is no entertainment or lobby full-time person, but you can contact them by email or text if you need something and they will assist you. A complete and very nice breakfast is served on site but there is no kitchen so you need to go out for lunch or dinner and it is about a 10 min drive to downtown. If you have a car or pick-up shuttles to your activity, and you want a nice and quiet place to stay, away from the hectic of downtown, this is the place to stay. They have a very nice pool and jacuzzi and a great vegetation. Thank you very much Cecilia and staff!
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The only thing is why I did not say excellent is because according to Expedia when I booked I was under the impression that the breakfast was included, but we were charged $8 per person per day. Not a big deal but somehow it is frustrating that the advertising is with breakfast and then you are charged. Special thanks to Cecilia for all her service and kindness.
Stayed 3 nights in Feb 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Frustrado relax

Regular, un desastre el aire acondicionado, ninca funcionó bien y la habitacion fue un rio.
Stayed 2 nights in Feb 2020
Verified review

6/10 Okay

Liked: Room comfort

Calidad precio no muy bien.

No muy bien. El hotel el acojedor pero carece de personal. Nunca hay nadie en recepción. Sólo una persona hace todo.
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice property with a beautiful garden. The location is perfect for exploring the Arenal area. The staff is extremely friendly and super helpful. We enjoyed our stay very much.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Very nice property and rooms. Staff was very friendly and Cecelia in particular was great! Very quiet location.
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pictures shows the standard of the hotel. What the pictures don't show is the great service that is provided. Spent two night at will absolute stay there again if I'm in the area. My daughter and I had a great experience.
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is private owned and properly managed. They have the most beautiful fluffy dog called Luna, who is so sweet. I did a solo trip to Costa Rica for mt 30th birthday. I wanted a nice spot andnsome quiet time and Mussaenda was the perfect location. It is veey secluded and jist breathtaking. The staff is so friendly too. Thank you Cecelia for calling the restaurant nearby and letting them know it was my birthday. It was really special. When I visit Costa Rica again, I'll definitely be staying at this location.
Stayed 4 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great customer service, clean and nice hotel!!
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just minor details need to be taken care of. There were 2 coffee cups while the reservation was for 3 people. There were some visible hair on the lavatory sink, bed, and hairdryer. For the rest, the place is great and the staff is very kind.
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
I would say it’s a basic room with no special features. The room was quite clean but had a weird smell that lasted the whole time we stayed there. The hostess was very nice and gave some helpful tips about activities to do. The breakfast was the usual with nothing special as mentioned in other reviews. Both the days we stayed, we had scheduled early morning activities due to which we had to skip breakfast. Cecilia was nice enough to wait for us the next day way past the usual breakfast time.
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Como en casa

Lo mejor de este hotel es su recepción. Cecilia es mejor que cualquier recepcionista del Marriot o de su vecino Volcano Lodge.
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was excellent, staff was nice and knowledgeable. There needs to be better coordination for late checkin and a map that includes breakfast location (across street). But once those logistics are worked out this is a great little spot. Quiet, clean, and beautifully done.
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bed, nice bedroom. Pool is really small but cute
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation at Arenal Volcano

Conveniently located to restaurants and attractions. Quiet and pretty. Everyone loved the butterfly garden, ziplining, and whitewater rafting.
Stayed 3 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superbe hôtel avec seulement 4 chambres le top
Stayed 2 nights in Mar 2019