Search Holiday Homes in La Herradura

"My stay here was honestly disappointing. I was really looking forward to it because of the hype, but it didn’t live up to expectations. The room I received was not the same as what was shown in the description, and there were ants throughout the room. When I brought it up, I was told the hotel was fully booked and nothing could be done. Room service also never showed up after I was told they would, and the food overall was just okay. The hotel itself could definitely use better cleanliness and attention to detail. My room was also a bit of a walk with multiple stone stairs, which made it difficult, especially when leaving. I asked the front desk for help with my bags for departure, and no one came, with no follow-up or apology. The only highlight of my stay was the view, which was beautiful. Unfortunately, everything else fell short."

"YES "

"Nice location, good restaurant "

"We checked in and were given a room without windows. We asked for a different room and were told that there was none available. We returned our rental car and returned and the noise in the room from the air conditioning in the lounge was crazy. They moved us to a room with a window then. Not a great experience at all."

"No lo recomiendo pesima atencion "

"Place is beautiful and this is my third time visiting. Highly recommended."

"I would not recommend this resort to anyone. This resort was so misleading, it’s not worth it, the workers weren’t attentive, I had a huge issue with the room where I was put into. Didn’t look like the room in the pictures advertised on Expedia. In the end I would not recommend to anyone, I barely got room service. I asked twice and nothing, I had to go to the main desk and ask for water bottles and clean towels. The main door for the room was not locking, I asked someone to come fix it. It took hours for someone to come and I called in the morning. The service was horrible, the food was horrible. It’s not all inclusive as they say. There’s a tiki bar but that’s out of pocket. I’m extremely unhappy with everything. Not worth over $2k for 5 days. "

"Hotel should have a complementary shuttle service to and from the airport. It would make the experience even better "

"good place to stay I think when renovation finish will be great now is under construction but still good to stay "