Serena Plaza

3.0 star property
Travelers unwind by the seasonal outdoor pool or challenge themselves on the tennis court, then raise a glass at the bar after a workout at Serena Plaza.

Choose dates to view prices

Serena Plaza welcomes guests with a complimentary breakfast buffet each morning and convenient dry cleaning/laundry services. The property features a well-equipped gym for workouts, and the bar is a perfect spot to relax afterward - a combination praised by previous visitors.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Parking available
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About this property

Serena Plaza

  • Property highlights
  • Consider a stay at Serena Plaza and take advantage of a free breakfast buffet, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a business centre.
  • You'll also find perks such as:
    • A seasonal outdoor pool and a children's pool
    • An outdoor tennis court, self-parking (surcharge) and a round-trip airport shuttle (surcharge)
    • Meeting rooms, a banquet hall and luggage storage
    • A 24-hour front desk
  • Room features
  • All 55 rooms boast comforts such as free WiFi and room service.
  • Other conveniences in all rooms include:
    • Bathrooms with showers
    • 32-inch LED TVs with satellite channels
    • Fridges, daily housekeeping and phones

Similar properties

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Does Serena Plaza have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much is parking at Serena Plaza?

Self-parking is available for a fee.

What time is check-in at Serena Plaza?

Check-in begins at 2 PM.

What time is check-out at Serena Plaza?

Checkout is at noon.

Does Serena Plaza provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Serena Plaza located?

Situated in La Serena, this hotel is steps away from El Faro Beach and La Serena Lighthouse. La Serena Beach and Puerta del Mar Mall are also within 1 mile (2 km).

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Reviews

Reviews

8.0

Very good

9.0

Cleanliness

8.4

Location

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 2 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

Reviews

Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso hotel frente al mar

Nos dieron una habitación con vista al mar en el primer piso. La habitación era muy amplia y moderna. El desayuno completo y las instalaciones de la piscina excelentes. Lamentablemente solo nos quedamos un día!
Verified

8/10 Good

Martin

Liked: Cleanliness, room comfort

Hotel envejecido pero sirve

El hotel esta envejecido y se nota. La habitacion tenia olor a humedad y el Wifi no funciono durante toda nuestra estadia (5 dias). La limpieza es buena y en general si estas de visita en La Serena y queres un lugar para domir por el precio esta bien pero no es un hotel nuevo ni moderno.
Verified

6/10 Okay

james

Liked: Cleanliness, room comfort

Overpriced

Can get better for less money. Wifi is non existent on one side of hotel, we got to change room to where the wifi was better.
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, room comfort

Buena Opción de Alojamiento

La atención del Personal, fue excelente, extrañamente estaba muy vacío a pesar de ser fin de semana largo. Los desayunos muy sencillos pero bien presentados. Las instalaciones de piscina no las utilizamos por razón del clima (que estaba muy helado) pero desde fuera se veían limpias.
Verified

6/10 Okay

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno

Todo muy bueno excepto detalles por lo viejo de los baños
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort