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"big, comfy clean room, freindly staff, excellent breakfast, super nice hotel restaurant, good restaurants around"

"The location is good. Plenty of parking. There is a hiking trail along the coastline in front of the hotel. The hotel staff are very friendly. The room was very clean. "

"I had an excellent stay at MS Vila Nova. The hotel is clean, well maintained, quiet, and very comfortable. The room was spacious, the bed very comfortable, and the bathroom spotless. Everything felt organised and easy, which made the stay stress-free. The facilities are solid and deliver great value. What truly stands out, however, is the level of service, particularly from Raquel at reception. She operates at an exceptionally high customer service standard. From the first interaction, she was calm, professional, attentive, and genuinely welcoming. Her communication is clear and reassuring, and she has a natural ability to make guests feel comfortable and valued. It is evident that Raquel knows her role inside out. She works with confidence, efficiency, and precision, while maintaining a warm and approachable manner. She anticipates needs, handles requests smoothly, and ensures everything runs seamlessly. Her presence alone elevates the entire guest experience. Check-in was quick and efficient, and the overall stay exceeded expectations. The hotel is excellent, but Raquel’s professionalism is what makes it truly memorable. I would highly recommend this hotel and will definitely return."

"This resort is beautiful, modern, well-appointed, with wonderful rooms-all with a perfectly functional kitchenette. The sushi restaurant is delicious. The staff is very friendly and knowledgeable. The location is quiet, somewhat remote, and beautiful "

"The breakfast was excellent but could be a little more varied as we stayed 4 nights. Staff was helpful and welcoming. They took you to your room and showed you how everything worked. Had a night service leaving you a chocolate. Also had great housecoats. A surprise was a sparkling wine and mini cake left in our room for my birthday."

"Yes"

"Very nice "premium" property. Great amenities overlooking the water. Wonderful, attentive and interested staff. Breakfast was very good, but got booring after a few days. Some aspects of the room were a little tired and different (like the bathroom lighting was insufficient) but it was a very pleasant and spacious room. Bar drinks were priced more like NY than the Azores. Overall, a very pleasant stay. "

"The staff is very friendly and accommodating. The breakfast selection is incredible. "