Lake Maggiore hotel guide. Independent hotel in Lake Maggiore, Europe

"We are extremely disappointed with this stay, especially as returning guests who previously had much better experiences. Unfortunately, the hotel has clearly gone downhill and no longer reflects a 5-star standard.The room was poorly cleaned with dust throughout, a dirty bathroom, cigarette butts on the balcony, and a strong smell of smoke despite requesting a non-smoking room. This is completely unacceptable. Room service was also poor, with missing items and cold, low-quality food. Breakfast was disorganised and frustrating — staff were unhelpful, coffee repeatedly had to be requested as it was not available at the buffet, and service in general was extremely slow. We also asked several times for tea and coffee, but it took far too long to arrive. Although I specifically asked for gluten-free bread, none ever arrived, and when we asked if there was any fresh gluten-free bread or pastries available, none were provided. We travel frequently, and this is the first time we have stayed in a 5-star hotel where there were no fresh gluten-free products available at all, apart from a few sealed processed items. This is far below expected standards. The hotel also states it is pet friendly, however dogs are not allowed in the restaurants, which was disappointing. As a result, we had to find nearby dog-friendly restaurants instead. Public areas were overcrowded and noisy, particularly the pool, with little control from staff. Front desk service on arrival was indifferent and unwelcomin"

"Pool not open. Outside restaurant not open. Limited amenities "

"Clean room and good location "

"Beautiful hotel with amazing location & views. Great pool Room furniture was a bit old / too classy"

"Great location, parking facilities, nice lake views"

"The Hotel Lago Maggiore is everything you’d want for your time in Locarno and more. It is modern, beautiful, sparkling clean, well-maintained, expertly staffed, and ideally located. What truly distinguishes the hotel is first and foremost how you are treated, from the warm welcome and recognition of returning guests to the attention they pay to every detail, with extra kindnesses that include bottles of water in your room each day and a thank you gift when you leave. The view from each of the lakeside rooms is absolutely stunning and instantly brings a smile to your face when you open the drapes in the morning. It is wonderful sitting outside whether on the room’s terrace, the rooftop terrace, or on the ground-level bar/lounge/restaurant terrace. The icing on the cake is the restaurant. Breakfast is delicious, as is lunch, but dinner is truly exceptional — do try the tasting menu for an unforgettably perfect meal! We had a terrific time and hope to return soon!"

"Good budget friendly place although the rooms were small and the shower is too small. I can't even fit in the shower, and I'm a slim, fit guy. Breakfast was very basic. The location was good and next to a lake. Staff were friendly "

"Great location. Great view. Great staff"

"A beautiful historic hotel with a lovely breakfast room overlooking the lake. Breakfast was delicious and the staff were exceptional. Highly recommend this hotel."