Hotel dekat Lake Plaza Shopping Center

"Excellent location and great service. Breakfast was excellent with lots of choice and options, plus crockery and cutlery, not paper plates and plastic. Highly recommend"

"Friendly staff, great pool. Kitchen lacked enough silverware and dirty dishes when we arrived, floors were sticky and we had to let the hot water run for 20 minutes before it was warm. Parking was a challenge. Over all, nice stay and will consider staying again next time we visit the area."

"Our stay at Tru by Hilton Lake Charles was such a pleasant experience. The hotel was very clean, the breakfast buffet was good, and the staff were friendly and welcoming throughout our stay. Great parking space and convenient. It made our anniversary getaway even more comfortable and enjoyable while we soaked in that beautiful bayou view. I definitely recommend this location and don’t always go by negative reviews, pray about it and see for yourself."

"The breakmenu was wonderful, staff was very respectful and the room was perfect "

"Hotel was clean. Staff did not clean room in a timely manner and provide clean towels. I didn't know it was a requirement to request staff to clean room and make beds"

"Super nice place and the casino was fun as well. Looking forward to coming back again. "

"No hot water to shower or shave with and the phone did not work to call the front desk. Threw on some clothes to go down and tell the front desk. Was told sorry offered another room but now we were out of time and just had to leave. "

"Very clean but the best part is the staff. They are very very nice and accommodating. "

"The staff was amazing and helpful. Parking lot is well lit. "

"chipped and rusty bath tub. No hair dryer."

"Very gross here Needs a remodel asap!!"

"Real nice "

" always a pleasant stay. Good breakfast and good staff."

"Great value for the stay."

"Good"

"Swimming pool was inoperable. No Continental breakfast anymore. Elevator was dirty. 3rd floor smelled like cigarettes and marijuana everyday. Walls were dirty. There was a rude female employee that saw me standing in the lobby area and demanded to know my room number without any greeting. I gave her my info and she just looked at me like I was lying to her. I noticed a small car in the parking with flat tires. 3 cars of police came one night for a disruptive guest. And last but not least a BED...

"The room stunk, there was hair all over the walls in the shower. It’s was pretty nasty. "

"Low key, quick check in"

"I didn't get a room because it was given away. And the clerk said Expedia only gave them a phone # of 111)111-1111, so they couldn't call me. I want a refund!!!"