Hotel dekat Lal Chowk

"Staff at restaurant was untrained. They don't know what to serve at what time and moreover they lack basic servicing & communication skills. General Manager of the property doesn't have a courtesy to meet and address guests grievances and look at service deficiency."

"Thankful to the manager very helpful and honest. The food was excellent and the stay nice with all amenities.only problem is the power cut and last day we had a whole night power cut, the water was cold, but otherwise service and location wise nice place to stay. Very near to popular restaurants, dal lake and other sight seeing locations. Overall satisfied, the driver Ashfaq was very well versed with the places to visit and an excellent person who helped us a lot! Looking forward to stay again."

"The property is nice and the service is good. The staff is friendly and helpful as well. Food was good, breakfast had multiple varieties as well. Had a nice experience there!"

"The service was very personal and reliable. Also very affordable and reliable. We were treated well."

"Budget hotel, as per hotels.com photos & actually different, Breakfast ok but hotel owner very nice & fully helpful, "

"First of all I was put not into Alif Laila but in another House Boat "Gulfaam". With very poor cleaning and service. It was a bad experience. No bills given for food bills, but charged."

"Booking was denied by the hotel. Customer service was not at all helpful. Had to accomodate in a different hotel"