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Reviews of Holiday Inn Express Hotel & Suites Lander, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Lander, an IHG Hotel
1002 11th St, Lander, WY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 402 out of 572 reviews" "
Rating 8 - Good. 133 out of 572 reviews" "
Rating 6 - Okay. 15 out of 572 reviews" "
Rating 4 - Poor. 12 out of 572 reviews" "
Rating 2 - Terrible. 10 out of 572 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be booking again!!
Stayed 2 nights in May 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Relatively very high in it’s category
Stayed 3 nights in May 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and helpful. My daughter left her Airpods in our room and the staff searched after we left to help find them Krista was the best!!!
Stayed 2 nights in Apr 2024

8/10 Good

Fatimah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and attentive. Breakfast was good; the pool was fine. The room was mostly clean on arrival; just noticed a few things like hair in the bathroom and a questionable spot at the base of the toilet. Beds were of average comfort.
Stayed 2 nights in Apr 2024

10/10 Excellent

Connie

Stayed 1 night in Apr 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access. Friendly staff. Big room and comfortable bed.
Stayed 1 night in Apr 2024

8/10 Good

James, Cheyenne

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was your typical 3 star hotel, although the elevator was not operating while we were there, which was annoying. Otherwise, it was a fine hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Kayla

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful. They checked us in before the check in time and swapped us to a pet friendly room.
Stayed 1 night in Mar 2024

8/10 Good

Rebecca, Rock Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk clerk when we checked in didnt know how to separate the rooms so each could pay separately. Our room was missing the toilet paper holder so tp was just on the back of the toilet.
Stayed 1 night in Mar 2024

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids were super excited that they had gluten-free bagels!! We very rarely find continental breakfast that has choices for my children who can't have gluten. However they were very excited to be able to choose what they wanted for breakfast.
Stayed 2 nights in Mar 2024

8/10 Good

Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy our stay at this facility
Stayed 2 nights in Feb 2024

10/10 Excellent

Annette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our go-to for Lander when we are up to visit clients. Extremely comfortable and the breakfast was above par. I would recommend for families and business trips.
Stayed 1 night in Feb 2024

6/10 Okay

Holly

The room had food crumbs on the floor, hair on the sheets, stains on the couch, the elevator was not working so we had to lug our suitcases up two flights of stairs.
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Kipp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Ote

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite Place of 2023
Friendly, Clean, and awesome staff
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ty, meeteetse

Stayed 1 night in Dec 2023

8/10 Good

Sara

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed in the queen suite but the room could use some maintenance. There were holes in the bathroom walls and they were dirty! Room was spacious and allotted enough beds for kids to have their own if we used the pullout couch!
Stayed 1 night in Dec 2023

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2023

8/10 Good

Chet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Nov 2023

8/10 Good

Jack

Travelled with family
Friendly staff
Stayed 2 nights in Nov 2023

10/10 Excellent

Ty, meeteetse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Cameron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Richard and Jill

Stayed 1 night in Nov 2023

10/10 Excellent

Jay

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Wind River Mountain Range out our window.
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover!
Super clean, very friendly and professional staff. Highly recommend!
Stayed 1 night in Nov 2023

10/10 Excellent

Jay

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The view of the Wind River Mountains.
Stayed 2 nights in Nov 2023

10/10 Excellent

CONNIE

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean rooms. Good breakfast
Stayed 2 nights in Oct 2023

4/10 Poor

Olga

Travelled with family
Disliked: Cleanliness
We were unfortunately checked into king suite that was not prepared for check in, the bed was made, but dirty towel on the bathroom floor, no remote, someone’s dirty sock in the corner of the room… we were so tired, noticed 15 min into the stay and front desk moved us to the neighboring room….
Stayed 1 night in Oct 2023

8/10 Good

Daniel

Stayed 1 night in Oct 2023

8/10 Good

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Lorena

Stayed 1 night in Oct 2023

10/10 Excellent

Dwight

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, good value
Everything was good, no complaints at all...we only stayed one night...
Stayed 1 night in Sep 2023

10/10 Excellent

David

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient
Stayed 1 night in Sep 2023

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, room comfort
The hotel was great - my only complaints were that the bed was a little soft for my back, and the card-key system was glitchy. I had to get my keys reprogrammed multiple times (and no, the cards were not next to my phone or watch, nor did I sit on any magnets.) People were fantastic, and the hotel was super quiet and located perfectly. It will be my go-to if I come back to Lander.
Stayed 4 nights in Sep 2023

8/10 Good

Andrew

Stayed 4 nights in Sep 2023

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Sep 2023

10/10 Excellent

Leona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again.
Stayed 1 night in Sep 2023

8/10 Good

CHRISTIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Isabelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, well run.
Stayed 2 nights in Sep 2023

10/10 Excellent

Donna

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Lander
Stayed 1 night in Sep 2023

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel that I’ve stayed at before. Staff is friendly and the rooms are very clean and comfortable. There’s a path behind the hotel that’s nice for a walk.
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the road
Clean helpful well informed on the local
Stayed 1 night in Aug 2023

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Erlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Sean

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! The dog friendly room wasn’t quite ready at check in but not too big of a deal. Clean and comfortable. Breakfast was good too! We plan on staying a here when we visit Lander again.
Stayed 1 night in Jul 2023