"We just spent the night at your hotel/ motel. It was deplorable, in such despair.
Our room wasn’t even suitable for anyone to enter. We checked in a bit before 2AM and entered into a war zone/ under construction or something worse!
Which stated that we got the last room at $120.00 a night.
No refrigerator, dirty walls, bad light to enter, it flickered, no mironing and board, no blowdryer.
Holes everywhere with toilet paper filled in, smelled of smoke(for a non-smoking room) everyone at hotel seemed to be smoking, toilet seat was hanging on by a thread, no basis standard essentials, except soap.
Bathroom door did not stay closed, rust everywhere, broken tile, etc. The room (s)
need attention desperately!
Even the continental breakfast was a joke, messy and nothing to offer as food. Would not eat there!
So, after all that, we do expect a full refund! We travel often and never have experienced this kind of accommodations anywhere. We will be following up with your manager and better business bureau if this doesn’t get resolved in a timely matter."