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Reviews of The Lava Hotel

2.5 out of 5
The Lava Hotel
196 E. Main, Lava Hot Springs, ID

Reviews

8.8

Excellent

Rating 10 - Excellent. 234 out of 399 reviews" "
Rating 8 - Good. 109 out of 399 reviews" "
Rating 6 - Okay. 31 out of 399 reviews" "
Rating 4 - Poor. 15 out of 399 reviews" "
Rating 2 - Terrible. 10 out of 399 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place pleasantly surprise
Stayed 1 night in May 2024

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They made it easy for a late check in. The room was clean conveniently located and the pool was nice.
Stayed 2 nights in May 2024

8/10 Good

Kristen

Travelled with partner
Liked: Staff & service
The service was excellent. I received a call early in the day to check on our status and give us local intel regarding restaurant hours and other services. The mineral pool on site was gross but it was an easy walk down the Lava Hoy Springs
Stayed 1 night in May 2024
Response from Tracie on 16 May 2024
Thank you for your great review and for choosing The Lava Hotel! The pool in the early spring has a high iron content which changes the color of the water, however, it is still plenty full of healing mineral water. We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2024
Response from Tracie on 16 May 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

8/10 Good

mary, pocatello

Liked: Staff & service
Nice place. Used the on site hot pool, water temp was ok not hot but warm. Pool was very dirty though not at all like the picture maybe we just went at a bad time though
Stayed 1 night in May 2024
Response from Tracie on 16 May 2024
Thank you for your great review and for choosing The Lava Hotel! The pool in the early spring has a high iron content which changes the color and temperature of the water, however, it is still plenty full of healing mineral water. We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Hot springs pool
Stayed 1 night in May 2024
Response from Tracie on 16 May 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Charles

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The pool was great. Lovely location by river and mineral water was sooo relaxing
Stayed 1 night in May 2024
Response from Tracie on 16 May 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Karena

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tracie on 10 May 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Jasmine

Travelled with family and small children
Liked: Staff & service
Cindy was amazing! The towels were awful In smell I used the air dry method instead everything else was great
Stayed 2 nights in Apr 2024
Response from Tracie on 8 May 2024
Thank you for your great review and for choosing The Lava Hotel! I will pass on the information regarding the towels. We are so happy that you enjoyed your stay and hope to see you again soon!

8/10 Good

mary, staten island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. The staff is very friendly. The hot tub/spring was nasty looking. staff said this time of year, that happens
Stayed 1 night in May 2024
Response from Tracie on 4 May 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little town
Stayed 1 night in Apr 2024
Response from Tracie on 4 May 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tiny house was perfect for the needs
Stayed 3 nights in Apr 2024
Response from Tracie on 28 Apr 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property in a quaint little town famous for their mineral hot springs. Clean, comfy, welcoming, right near the river. You will hear the train across the way periodically but not a bother. Loved our night here!!
Stayed 1 night in Apr 2024
Response from Tracie on 28 Apr 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here numerous times and have always had a great time.
Stayed 3 nights in Feb 2024
Response from Tracie on 19 Apr 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

8/10 Good

Wayne

Travelled with family
Every thing was very nice. Because of lighting outside, the room wasn’t as dark as we like for sleep.
Stayed 1 night in Apr 2024
Response from Tracie on 14 Apr 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and we will address the outside lighting! We hope to see you again soon!

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tracie on 12 Apr 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids and I loved swimming in their little hot spring pool. We will be back.
Stayed 1 night in Apr 2024
Response from Tracie on 11 Apr 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It's all good
Stayed 1 night in Apr 2024
Response from Tracie on 10 Apr 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Rikki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here. The staff is super friendly, the rooms are nice and clean and the spa area is amazing!
Stayed 3 nights in Apr 2024
Response from Tracie on 10 Apr 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Storm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love love! Booked for next year on day 1 of our 3 day weekend. I wanted to make sure we could get a spot as we’re bringing family next year. Stayed in one of the tiny homes on the property. Make sure you grab a massage at the spa while you’re there! Incredible!
Stayed 2 nights in Apr 2024
Response from Tracie on 10 Apr 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

8/10 Good

Billiejo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our tiny house was darling and very clean. Staff was friendly and amenable. The pool needs some tlc but was clean. Close to dinig and shops.
Stayed 2 nights in Mar 2024
Response from Tracie on 10 Apr 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The place was great and the private pool was nice
Stayed 1 night in Apr 2024
Response from Tracie on 10 Apr 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Holly, twin falls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tracie on 5 Apr 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Skyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right in the middle of Lava Hot Springs so basically everything is walkable!
Stayed 1 night in Mar 2024
Response from Tracie on 3 Apr 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Scott

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was extremely kind. Everything is in close walking distance. We stay here every time we come to Lava. Private hot spring right next to the river, big grass park on the river. Great little place to lay your head.
Stayed 1 night in Mar 2024
Response from Tracie on 29 Mar 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff and parked right in front of our room.
Stayed 3 nights in Mar 2024
Response from Tracie on 29 Mar 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

David, Clinton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our accommodations for the weekend. Highly recommend this place. Nice, affordable, and right in the center of town making it easy to walk almost anywhere.
Stayed 2 nights in Mar 2024
Response from Tracie on 13 Mar 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

8/10 Good

Dee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a private hot pool, just for guests. Most of the others are open to the public, so it was a nice surprise to have the entire pool to ourselves 3 different times!
Stayed 2 nights in Mar 2024
Response from Tracie on 13 Mar 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tracie on 13 Mar 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

shay

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great spot close to everything great right smack in the middle of all the fun stuff to do in lava hot springs.
Stayed 2 nights in Mar 2024
Response from Tracie on 13 Mar 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

4/10 Poor

Dotti

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Was here for business. I have stayed at this property before and it was a unit on the main road. That room was great. This time they put me in the "Courtyard", which was horrible. It's an old cinderblock building, not updated and, frankly, dirty. The towels in the room were filthy, spackle-covered holes in the walls, and the kitchen faucet was on the tub. This is not a great place. I ended up with mouse droppings in my brand-new bag and clothes. Wont do this again. I travel ALL the time to this area and thought I had found a diamond in the rough, boy was I wrong.
Stayed 3 nights in Mar 2024
Response from Jenn on 21 Mar 2024
I would like to thank you for your feedback. The issues voiced were noted and room is in the process of being remodeled as we speak. I am truly sorry for a return stay that was far less than you were hoping.

10/10 Excellent

Maelisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tracie on 17 Mar 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Tracie on 3 Mar 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

4/10 Poor

James, Maple Plain

Disliked: Cleanliness, staff & service, property conditions & facilities
Hot tub was dirty, full of leaves. TV Remote had defective buttons and barely functional. Room did not have a single chair. When I asked if I could at least get a folding chair for the night, they refused the request.
Stayed 1 night in Feb 2024
Response from Jenn-GM on 4 Mar 2024
Thank you for your feedback and review. I am so sorry that you encountered these problems and assure you that they will be addressed immediately.

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Tracie on 28 Feb 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Zach

Stayed 2 nights in Feb 2024
Response from Tracie on 20 Mar 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tracie on 28 Feb 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is dated but clean and in good repair. Check in was seamless and Peggy at the front desk was welcoming, friendly and helpful. We enjoyed the private hot pool though it is a tiny bit inconvenient in the cold weather because it is a bit of a walk from the rooms. Not the end of the world though. We will be back.
Stayed 1 night in Feb 2024
Response from Tracie on 23 Feb 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon

10/10 Excellent

daniel

Stayed 1 night in Feb 2024
Response from Tracie on 20 Mar 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an incredible stay all around, the staff was so friendly and responsive and the room was incredible. Especially loved the soaking tub in our room! Perfect weekend getaway!
Stayed 2 nights in Feb 2024
Response from Tracie on 23 Feb 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

8/10 Good

Chandice

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was very tough, and you have to have an ETA of when to arrive, but we enjoyed our stay and liked the mineral pool
Stayed 2 nights in Feb 2024
Response from Tracie on 21 Feb 2024
We are so happy to hear that you enjoyed your stay! We appreciate the review and for choosing The Lava Hotel. We hope to see you again soon!

8/10 Good

Misty, West Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many places in Lava are converted homes and I wanted an actual hotel. This place was nice, had a large bathroom and walk in shower. The train tracks go right by town so no matter where you stay you're going to hear them, this place is no exception. It's right in the middle of main street and all shopping and dining were 1 or 2 small blocks away which was fantastic. Parking is cramped as far as availability but we got a spot (last one). My only real complaint is the heater was loud any time it kicked on, which was often in order to keep the room warm in winter. We could also easily hear the people above us and every time they used their bathroom. It didn't bother me so much but it really bothered my sister. Just the way sound transfers through pipes you could hear peeing then really loud when the toilet flushed, their sink, or using the shower. Wasn't a deal breaker for me though. the state owned hot springs were an easy walk, about 4 little blocks away. I'd stay there again.
Stayed 2 nights in Feb 2024
Response from Tracie on 21 Feb 2024
Thank you for your review and we will address the issues that you mentioned. We appreciate your business and hope to see you again soon!

8/10 Good

Paige

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024
Response from Tracie on 21 Feb 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

6/10 Okay

Megan

Liked: Staff & service
I didn’t like the noise of the heater overpowering the volume on the TV. The floor creaks really bad. Bed is not comfortable.
Stayed 2 nights in Feb 2024
Response from Tracie on 21 Feb 2024
Thank you for your review and we will address the issues that you mentioned. We appreciate your business and hope to see you again soon!

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Tracie on 21 Feb 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Tracie on 21 Feb 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Kirt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Feb 2024
Response from Tracie on 21 Feb 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Maria G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are the best!
Stayed 1 night in Feb 2024
Response from Tracie on 21 Feb 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Zilka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 1 night in Feb 2024
Response from Tracie on 21 Feb 2024
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

8/10 Good

Lena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hot spring pool to soak up in after a long drive.
Stayed 1 night in Feb 2024
Response from Tracie on 16 Feb 2024
We are so happy to hear that you enjoyed your stay! We appreciate the review and for choosing The Lava Hotel. We hope to see you again soon!