Hotel Keluarga di Lexington

"Stayed here before so was not expecting to have negative experience, however this stay was different. Upon arrival I was added to the wrong room type. My key cards constantly stopped working each day leaving and my room was not cleaned even upon asking staff and a housekeeper. Customer service was also not great upon voicing concerns staff made me feel like they had no knowledge of what went wrong no accountability and made me feel like it was something i did wrong. Won't return"

"I had a question prior to arrival and called the hotel. They were so friendly, helpful, and professional! I’ve stayed here before and will definitely do so in the future!"

"Loved this little house and all the attention to detail! Would definitely return."

"We were traveling to visit the NC Zoo and was able to stay less than 10 minutes away. When we checked in, the front desk attendant, Amber was very friendly and helpful each time we came to ask a question or for assistance. The continental breakfast was good but there were so many people in the area, it was uncomfortable to enjoy the breakfast. Maybe if the dining area was just a little bit larger, it would accommodate more families comfortably."

"The room was nice and clean bed comfy lovely staff!"

"Security is at an all-time low at this location. The peephole looks good from the outside of the door. However, there is only one entrance lock, no secondary lock, room is located outside without safety of being enclosed in main building, room has an offending odor. I immediately canceled reservation after only being in room for 3 minutes - clerk understood my complaints, but did not offer substitute solution. A disappointing example of Wyndham hotels. Joseph Higginbottham"

"The area was so trashy! The hotel was sketchy! The room was dirty, we saw a crack pipe in our room. Only stayed because it was a short stay and we couldn’t get refunded"