Search Hotels Near Lexington Pavilion, Lexington

"The moment we got to the desk to check in we should have taken the loss and went elsewhere. The desk staff was rude! When we walked up he acted like we were an inconvenience and disturbing his phone call on his cell. He was annoyed while checking us in and wouldn’t answer questions without an attitude. The staff refused to give their names let alone wear a badge so you know that they are a legit hotel worker. The room was dirty, they only provided 1 towel for 3 people and when we asked for more they wouldn’t let us have one extra. When we asked about the pool the front desk guy told us it was closed indefinitely and not to ask again. That was not in the hotel description and a major reason we booked this hotel. The entire hotel was dirty, vomit was in the elevator several times, smell of weed in the halls due to people smoking weed in the parking lot next to the doors, they only provided a thin sheet and a very thin blanket on the beds which were dirty. The room was either hot or freezing cold. You couldn’t be control the temperature other than AC or heat. According to the reviews I had read it was a nice hotel! I wonder if its own staff is making those reviews not actual guests! The breakfast was a joke! It was just cereal and toast. The windows were never cleaned and covered in a nasty film. The bathroom had no ventilation. I will never stay at this hotel again or let anyone I know stay there!"

"Breakfast was ok. My sons bathroom had mold in it and we had homeless people outside our rooms for hours. "

"Super happy to stay there "

"The hotel was clean and provided a nice continental breakfast that was needed to fit our schedule."

"Initially I was given a room that was partially clean, however the staff immediately assigned another room. The bed was too soft for my liking butci dealt with it because it was just one night. Do not expect anything amazing for breakfast. In fact the Oj was watered down. Its not somewhere i would stay for a long period of time but for one night it was ok."

"The staff was really nice, but the property was not. There was the smell of marijuana in the elevators and a foul odor as though the sewer was backing up in the hallways.was not very happy with our stay ! We were booked there for 2 nights, but we end up only staying one night and lost out on our money for the next night. Because we refused to stay there another night! We have previously stayed at other holiday inn expresses and this one by far was the worst one!"

"Clean room. Friendly staff. Family friendly with board games and puzzle in dining/lounge area. Nice blackout shades. Quiet spacious room. "

"The breakfast was too expensive. Went elsewhere. Our stay was not good. I reserved an acessable room. The room we were assigned was not. The equipment available to bring in our luggage was not available when needed and the workers were not helpful. Answers to questions were short and inadequate.. i will never stay at this hotel again. I will not recommend this hotel to anyone...overpriced and inadequate. I am losing my previously good opinion of Hilton and will not use your hotels again. Robert Whelchel "

"Property was nice and clean. Restaurant was expensive with ok food. Room was very clean and had everything you need. The bed was a lot firmer than I am used to, but that’s my opinion. "