Search Hotels in Live Oak Preserve, Tampa

"The hotel had an overpowering smell (of Indian incense or something) that stayed in my nasal passages long after I left the next morning. Bed not comfortable, pillows not fluffy. Staff at front desk not friendly and couldn't speak English."

"We chose this expecting a Hilton and was gravely disappointed. My list... there was mold in our shower and shower curtain, the rugs were torn throughout the room, our tub didn't drain, the bathroom door was swollen and handle broken so we got trapped in the bathroom every time we used it, the main door on the other hand wouldn't close unless we slammed it. Our coffee machine was broken, the replacement was just dropped off in our room but the broken one was left connected. Front desk acted sooooo surprised with all the complaints. We were there 2 nights, 2 days. on the second day we went for breakfast with a very limited menu. turns out they were shutting down to remodel. This was NOWHERE to be mentioned yet they charged FULL PRICE comparable to the other Hilton one block over. We went to check out UTampa and this was the worst hotel experience! Gross"

"Nice place "

"La amabilidad es escasa. Me sentí decepcionada. Pude ser atendida. Por tres personas a las que no se les percibe un poquito de amabilidad o preparación para atención al cliente. No saben ganarse un agradecimiento con su atención."

"I had to cancel to find a flight home because my mother was in the hospital at the end of her days. I explained this and tried to get my money back and they refused. "

"Great location for the Riverwalk and very friendly staff. "

"Okay for overnight stays. Breakfast buffet was good. It’s an older property that has a musty scent with lots of imperfections. Public areas, especially the elevator needs to be deep cleaned. "

"Upon arrival I waited at the front check-in desk for about 15 minutes as two staff members talked to each other while another guest checked in with the other receptionist who was struggling to do their job. The two staff members who were at the other check-in desk chatting did not greet me, did not say "someone will be with you in a moment sir," etc., they simply enjoyed some personal conversation and ignored me. Eventually I asked them if they could help me and they said "sorry for your wait," but this rang hollow. It ended up needing to leave the property without staying the night and was charged $203 on my card on file (in addition to what I paid on Expedia for the reservation) with zero pre-authorization or explanation (I didn't really use the room and I definitely didn't buy anything)"

"The only thing is that there was no body wash in the shower which was a little frustrating. Otherwise we had a really nice stay. The desk ladies were amazing at checkin"