"Good hotel in a nice location, walkable to the city center. Room is smaller than the ones we usually have in USA. Good breakfast. Early check in was available only with additional fee (10 euro per hour). We knew that we would arrive early and communicated with the hotel about early check in. We were told that it was possible if there are rooms available. Additional charge was not mentioned."
"Overall, a lovely stay. Room was quiet and clean. Lobby under construction and the staff did their best to work around. Location was close to Train Station. Breakfast was very good and the coffee excellent.
We stayed during a few hot days and there was no green space or lobby area to socialize or sit in. A lobby with chairs and some outdoor space to sit would be a wonderful addition to the amenities. Would stay here again."
"The room was wonderful, but it did not have a fridge, nor did it have any drawers for clothes. The bathroom was very spacious and the shower was large and lots of pressure. If you wanted ice, you had to go to the lobby bar and ask for some. The buffet breakfast a little limited but it was fresh. The staff were friendly and helpful."
"Staff seemed put out by having to do their job of checking us in, the concept of hospitality was not in their vocabulary. Housekeeping left our soap contact empty, left dirty cups and upon asking for soap and clean towels, nothing happened until I asked again. A sauna and pool are adventure but the pool is closed for three hours without notice and the sauna is only open for a few hours in the evening."
"Older building, small but comfortable rooms. Elevators tend to be slow. Good Breakfast but noisy restaurant.
Parking excessively expensive for the location."
"Lovely room in a great location with friendly helpful staff. Breakfast was lovely in a room overlooking the Rhein. We had a wonderful stay and have rebooked already."
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