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Amazing team

We had a lovely, comfortable stay at the San Carlos hotel. Excellent cleaning service

We had a wonderful stay at this hotel. A special mention goes to James, the manager, who was incredibly helpful, thoughtful, and made us feel very welcome throughout our stay. The hotel is also in a great location for Times Square, making it easy to explore the city and all the main attractions. It was also great to be able to help ourselves to coffee and snacks throughout the day, which was a lovely touch and much appreciated. Breakfast did get quite busy around 9:00 am, and the food options...

yes it was fresh but not free

GOOD LOCATION AND FRIENDLY STAFF

Great location and great hotel to act as a base for New York.

Service was great. Staff friendly and helpful

Lovely views from our room. Great check in staff that upgraded us to the top floor and added complimentary wifi - great welcome! Hotel was lovely only criticism is that it was so expensive to eat there.

Great location. Excellent sound proofing from the street and other rooms. Comfortable and clean. Excellent stay all round.

Lovely big room Nice bathroom Excellent breakfast Easy parking Quiet location

We've stayed there before and knew what to expect and they didn't disappoint! Always helpful staff, a great room (eventually) and a really good breakfast that sets you up for the day

The room was clean and big and the staff were really good

Hotel is in a superb location just a couple minutes from Times Square. Exceptionally helpful staff who were approachable and answered all our questions when needed. Room was small but comfortable and clean. Had everything we needed. Would definitely recommend & return if in NYC again.

Spacious room, easy parking, next to dining, shopping and path train. Great location to explore

Great hotel in a really good location. Staff were very helpful. Room was a very generous size and very clean.