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"The hotel staff was very friendly and welcoming. The room was clean and well maintained. The bed was more comfortable than most hotel beds. There was a musty smell to the room and hallway but I believe that was due to some work that was being done in the hall way on the wall. We skipped the breakfast as it was continental and the option to make your own waffle. We were expecting hot items (eggs, bacon, sausage, instant oatmeal) in addition to the items that were available since it was advertised as breakfast and other Best Westerns advertised that way had these items. Not a complaint just an observation. It is walkable to mall and a few sit down restaurants which was nice. The room was quiet as well. "

"Excellent staff & facility!!"

"The afternoon/evening front desk staff (the young girl with colorful dyed hair) was very unprofessional and rude. When we checked in, she was just lounging on the guest couch in front of the front desk with her phone, she looked like we were inconvenience her for checking in, not pleasant at all. When we came back to ask another question she was just dismissed us. The same thing two days after when we asked for fresh towels since the housekeeping couldn’t clean the room because my husband is still in the room working, but it was totally our fault so its fine. But the front desk the same girl was very rude about giving us fresh towels and also for asking water bottle she said we should pay for the water, but finally she reluctantly gave us 2 bottled water. "

"The faculty was well maintained, and the rooms were spacious equip with kitchen (coffee machine, large refrigerator and cook wear). The bathroom shower could use a little update."

"We had an amazing breakfast and the staff was so nice. Nicole especially was super sweet when we checked in. The room was clean, and the beds were very comfy. We will stay here again when we are in Greensboro. "

"Wonderful property and staff"

"Our flight arrived last but shuttle driver agreed to still come pick us up before ending his shift. We were so grateful for his extra effort to make out stay enjoyable."

"We absolutely love this hotel! Very stylish and unique decor. Comfortable and welcoming. The staff was more than amazing. Jon and Heather went above and beyond to help us out and made us feel very welcome. We look forward to our next stay."

"They scam people They try to charge you multiple times "