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Novotel Makassar Grand Shayla

Property class: 3.5

Choose dates to view prices

You can look forward to a terrace, a garden and a library at Novotel Makassar Grand Shayla. Treat yourself to a massage at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is Rp578.261
Rp699.696 total
includes taxes & fees
5 Sept - 6 Sept

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 2 Single Beds

A hotel room with a large bed, a desk, a chair, and a small table.

Superior Room, 2 Single Beds

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds

A hotel room with a large bed, a desk, a chair, and a small table.

Executive Room, 2 Single Beds

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 Double Bed

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

A hotel room with a large bed, a desk, a chair, and a small table.

Deluxe Room, 2 Single Beds

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Business Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi
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About the area

Located in Makassar, Novotel Makassar Grand Shayla is in the city centre and near the beach. Monumen Mandala and Fort Rotterdam are local landmarks, and some of the area's activities can be experienced at Pelabuhan Makasar and Paotere Harbor. Visit our Makassar travel guide
Map
Jalan Charil Anwar N 28, Makassar, South Sulawesi, 90115

What's nearby

  • A waterfront square with a statue, palm trees, and a sign reading "City of Makassar".
    Losari Beach
    16 min walk - 1.4 km
  • Monumen Mandala
    2 min walk - 0.2 km
  • Mall Ratu Indah
    5 min drive - 1.8 km
  • Fort Rotterdam
    6 min drive - 1.8 km
  • Pelabuhan Makasar
    7 min drive - 2.5 km

Getting around

  • Mandai Station
    34 min drive
  • Makassar (UPG-Sultan Hasanuddin Intl.)
    31 min drive

Restaurants

  • Kios Gado-Gado Ratna Juwita
    9 min walk
  • Rumah Makan & Seafood Losari
    12 min walk
  • Bakso Sampe (umum)
    10 min walk
  • Kaffeine
    7 min walk
  • Kios New Lay
    11 min walk

About this property

Novotel Makassar Grand Shayla

  • Family-friendly hotel in the business district
  • You can look forward to a terrace, a garden and a library at Novotel Makassar Grand Shayla. Treat yourself to a massage at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • An outdoor pool and a children's pool
    • Free self-parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and smoke-free property
    • 8 meeting rooms, a front desk safe and concierge services
  • Room features
  • All 320 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and desk chairs.
  • More conveniences in all rooms include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and showers
    • 32-inch LED TVs with cable channels
    • Wardrobes/cupboards, free infant beds and free tea bags/instant coffee

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Rp816.750 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 150,000 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • Free children's club
  • In-room cot
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre (5,382 square foot of space)

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and older
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 150000 per person
  • Airport shuttle fee: IDR 250000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Frequently asked questions

Does Novotel Makassar Grand Shayla have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Novotel Makassar Grand Shayla?

As of 21 Aug 2026, prices found for a 1-night stay for 2 adults at Novotel Makassar Grand Shayla on 5 Sep 2026 start from Rp578.261, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Makassar Grand Shayla pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Makassar Grand Shayla?

Self-parking is free at this property.

What time is check-in at Novotel Makassar Grand Shayla?

Check-in start time: 2:00 PM; check-in end time: noon.

What time is check-out at Novotel Makassar Grand Shayla?

Checkout is at noon.

Does Novotel Makassar Grand Shayla provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 250000 per vehicle applies.

Where is Novotel Makassar Grand Shayla located?

This family-friendly Makassar hotel is located in the business district, within a 10-minute walk of Monumen Mandala and Taman Anggrek Clara Bundt. Losari Beach and Mall Ratu Indah are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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