2/10
I had a very disappointing experience at this hostel. The staff were absolutely not friendly or helpful during my stay. No one informed me that I would need the small piece of paper I was given at check-in in order to get my deposit back for the room key card upon checkout.
When I couldn't find the paper immediately, they simply refused to return the deposit, without offering any help or explanation. Just 10 minutes later, I found the paper and sent a photo of it via email to request my money back – but I never received a response. It's incredibly frustrating and unprofessional.
I do not recommend this hostel, and I certainly won’t be staying here again.
Annalisa
Menginap 3 malam pada bulan Juli 2025