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"The room was clean and very comfortable. The staff was very helpful. The breakfast was amazing. I booked four nights and when I arrived they had upgraded my room to one with a Lake Como view! I didn’t realize breakfast was included and enjoyed their large elegant Buffett each morning. When I left very early on my last day they had taken it upon themselves to pack a breakfast and provided hot coffee to go."

"We stayed for two nights and the experience was shockingly poor. We had the Do Not Disturb sign on the door from the beginning, but hotel personnel entered while we were out, moved our personal belongings and threw away papers I had placed with my medication. Another occurrence while we were sleeping in the afternoon a male staff member entered the room without knocking and walked all the way to the bed, and after realising he said he had the wrong room. This is the staff who’s usually at the entrance and helps with parking, probably he wanted to clear or help with luggage for another room.. Around 20–30 minutes later, another housekeeping staff member entered again, probably for cleaning or who knows why despite the same Do Not Disturb sign!! Unacceptable! The personnel has no sense of being cautious and at leat knock. Instead they all just to barge in! The room also could not be locked from the inside, which made the situation even more uncomfortable. We reported everything to reception immediately, but there was no proper follow-up, no real apology from management and no gesture at checkout. Felt like they didn’t really care. The room was decent, but the staff training, privacy standards and guest safety were completely unacceptable for a hotel in this price range. I would not stay here again and do not recommend."

"Fantastic staying Very nice staff and lovely ambiance xx"

"Excelente hotel y la vista al lago una belleza! "

"Great place to stay in Como"

"Amazing experience. One of the best hotels we’ve ever been to Grazie Mille"

"Great location on the lake and right across from the ferry. Center of everything else in Como. The place is beautiful. Our room was upgraded and very very nice . It was clean and the staff was incredibly helpful. Highly recommended. "

"Amazing position on the water in Bellagio. Great airconditioned room with huge waterfront views of lake Como and the scenic alps in the heart of town."

"Very clean room, loved the roof top terrace and restaurant!!"