Lobby

Reviews of D la Torre Hotel

3 out of 5
D la Torre Hotel
Sinsa Carretera Norte 4 c. N 1 c. E, Managua, Managua

Reviews

7.6

Good

Rating 10 - Excellent. 49 out of 104 reviews" "
Rating 8 - Good. 18 out of 104 reviews" "
Rating 6 - Okay. 9 out of 104 reviews" "
Rating 4 - Poor. 15 out of 104 reviews" "
Rating 2 - Terrible. 13 out of 104 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Driss

Disliked: Cleanliness, staff & service
The worst area in town,
Stayed 1 night in May 2024

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounded in a very marginal community
Stayed 1 night in May 2024

2/10 Terrible

Rola Le

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They messed my laundry. No Air conditioner. Staff are very rude. Food is bad. Extremely disappointed.
Stayed 2 nights in Apr 2024

2/10 Terrible

Rola Le

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was bad experience. Wasting money.
Stayed 5 nights in Apr 2024

10/10 Excellent

Lester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They doubled the rate when you check in if you want an AC unit. Online pricing No AC units only.
Stayed 2 nights in Apr 2024

4/10 Poor

Flor

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Expidia: Al the time, we have been in contact with you, for the services that you provide. However, in this opportunity, we reject the conditions of the room that my daughter Jessica booked with you, because she did, considering that the Hotel D'La Torre, never provided AC in our room, and we were suffering the worse condition, along the 15 days that we had to be in there, The argument from the "supervisor" was that "if you want AC in your room, you have to pay,$375.00 additional to the amount that we were booking, beside that they suspended the water service, one or two days, we had to take shower at my brother home. There is not an alternative menu related to the meals. We didn't use the pool, because sometimes water was completly dirty. I have to refer our health condition, my wife is a senior that suffer of high blood pressure, and I 'm a senior that I need sleep connected to machine to oxigen my brain and this hotel not offer condition for this kind of people, We had to sleep with the door of our room open to ventilate our room
Stayed 14 nights in Mar 2024

10/10 Excellent

Teresita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 19 nights in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

2/10 Terrible

Marcio, TUCKER

Disliked: Staff & service, amenities, property conditions & facilities
no hot water. you book and when you arrived they tell you no air conditioning on room unless you upgrade. nothing to see around the property and not safe to walk around. no access to lake. disregard map display it has no access to lake.
Stayed 3 nights in Feb 2024

4/10 Poor

Arlet Cabrera

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
No tenia variedad de comida. Agua fria. No tenia aire acondicionado.
Stayed 2 nights in Feb 2024

10/10 Excellent

Edwin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good
Stayed 1 night in Feb 2024

8/10 Good

francisco

Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really interesting and unique property, designed from te factory it had previously been and using many of the features within the design. It didn't have air conditioning but it did have a ceiling fan as well as floor standing fan. The room was really big, nice athroom and plenty of hanging space. The dinner and breakfast that are included in the price were quite small but very well presented. T service was very friendly. Thank pool area is a really nice size and good for relaxing. I've stayed in Managua many times since 2005 and over recent years have stayed at the Wayak hotel which I believe owns this one. Whilst the Wayak is a little more up market, this is a superbly unique place. The Wayak is in a fairly safe area whereas de la Torre I in one of the more run down areas of Managua. But it is well guarded and has a secure car park. It I also only 10 - 15mins from the airport which is ideal for starting and finishing the vacation. My son and his wife stay here regularly and on this occasion they said the service was a much better experience with friendlier and more accommodating employees.... It really was service with a smile. Tanks for the experience, I will be staying in my next visit.
Stayed 1 night in Feb 2024

4/10 Poor

Diego A

Stayed 1 night in Feb 2024

4/10 Poor

Melkis

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

6/10 Okay

Cynthia

Stayed 1 night in Jan 2024

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities
The space was amazing, food amazing. Surrounding area iffy for Americans. The staff was so wonderful. However charging for air conditioning is something most travelers would not expect from such a beautiful space. Definitely recommend it. However was not stated clearly that air conditioning would be more.
Stayed 2 nights in Jan 2024

10/10 Excellent

Danie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

David

Stayed 1 night in Jan 2024

10/10 Excellent

Juana Yahaira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Habinson

Business traveller, Travelled with group
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

fode

Stayed 2 nights in Dec 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love their service. They are very friendly and professional.
Stayed 3 nights in Nov 2023

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in an area of town that was not so great. The breakfast and dinner were very appreciated, the new and modern set up of a warehouse was nice. Airconditioning would have made our stay much better as there was no airflow and despite the overhead and wall plug in fan we felt uncomfortable due to the humid heat. Also despite the fairly short distance to the airport, it was slow and pretty chaotic on the road the evening prior for those that are driving and less familiar with Managua.
Stayed 1 night in Nov 2023

10/10 Excellent

Reinaldo

Stayed 1 night in Oct 2023

10/10 Excellent

Rodrigo

Stayed 1 night in Oct 2023

10/10 Excellent

Rosely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, nice and friendly. Great location, awsome food. I really enjoyed the stay.
Stayed 3 nights in Oct 2023

6/10 Okay

Myriam, Royal Palm Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Yadira

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

2/10 Terrible

Augusto

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel and room are nice but just because it didn't have A/C forthe room or even the lobby I give thumbs down. I had to shower 4 times at the night trying to get some rest, the personnel was cortious
Stayed 2 nights in Aug 2023

10/10 Excellent

She

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffing was very nice and accommodating! The place was clean and breakfast and dinner was a great bonus specially on my first day.
Stayed 1 night in Aug 2023

4/10 Poor

Ilexander

Liked: Cleanliness
Disliked: Property conditions & facilities
The shape was really nice, but the room don’t have air conditioning and was really hot inside. Hope they do something with that because sleep there is was like sleep in hell.
Stayed 1 night in Jun 2023

10/10 Excellent

santos

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Gracias
Stayed 8 nights in May 2023

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Un exelente service al cliente en todos los sentidos. Desde la recepción, la limpieza y la cocina. El hotel esta en muy buen estado, recien remodelado y un diseño muy interesante y atractivo. Lo unico que necesitan mejorar es poner AC. Sin embargo, el personal fue muy atento y nos dio mas abanicos. Me volveria a quedar en este hotel.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good service and good breakfast and dinner
Stayed 2 nights in Apr 2023

4/10 Poor

Rafael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Promueven un precio cuando llegas al hotel lo cambian.
Stayed 2 nights in Mar 2023

4/10 Poor

KUBANDYK

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Solomon

Stayed 7 nights in Feb 2023

4/10 Poor

Angela

Liked: Cleanliness, staff & service
Casi imposible dormir sin aire ac ondicionado, no volvería a dormir ahí nunca
Stayed 1 night in Feb 2023

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a pool. Free dinner y breakfast. Definitely recommend it.
Stayed 1 night in Feb 2023

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jewel in a Jungle
It is a comfortable hotel,offers free breakfast and dinner that is good benefits for costumers the only negative does not offer AC, and the air doesn't circulate even though has fans . the hotel is located in a neighborhood that is no good and there is a unsafe to go out at nights
Stayed 2 nights in Jan 2023

4/10 Poor

Garnet

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Air conditioners that are not hooked up to work in a concrete building hot as hell that won’t cool down

8/10 Good

Asaf

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good

8/10 Good

Roberto, MIAMI

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Excellent customer service/ free diner and breakfast were delicious / No air conditioner / swimming pool no water pump

6/10 Okay

Kelly

Stayed 1 night in Nov 2022

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

2/10 Terrible

Luis

Stayed 2 nights in Oct 2022

8/10 Good

Meyling

Stayed 8 nights in Sep 2022