Desk, blackout curtains, iron/ironing board, rollaway beds
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Reviews of Seringal Hotel

3 out of 5
Seringal Hotel
Rua Monsenhor Coutinho, 758, Centro, Manaus, AM

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 114 reviews" "
Rating 8 - Good. 45 out of 114 reviews" "
Rating 6 - Okay. 12 out of 114 reviews" "
Rating 4 - Poor. 4 out of 114 reviews" "
Rating 2 - Terrible. 1 out of 114 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Craig

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel in the heart of Manaus, very close to the Opera House. Very friendly and helpful staff, clean rooms and an amazing breakfast buffet! Great value too.
Stayed 4 nights in Sep 2023

8/10 Good

Colin, Erie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This hotel was far from luxury, but we felt safe there. The rooms, and common areas were very clean. And, the staff was outstanding!
Stayed 1 night in Jul 2022

8/10 Good

Geiza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
Response from Eduardo Felix on 4 Feb 2020
Sra Geiza bom dia, o seringal Hotel agradece seus comentários, estamos trabalhando para sempre melhorar nossos serviços , aguardamos vocês sempre aqui no Seringal Hotel

10/10 Excellent

Geiza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Good downtown location and close to everything. Shower water pressure not the greatest. Very friendly and helpful staff. Great breakfast.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Great location that close to the opera house and many restaurants. Air conditioner was slow but eventually did its job. Water pressure was very disappointing, like not exist. Sheets were clean, but wall near the shower definitely need more cleaning. Breakfast was abundant and very tasty.
Stayed 2 nights in Aug 2019
Response from Eduardo Felix on 7 Aug 2019
Seringal Hotel was very happy with your commentary , we wark hard to organise all things here, we hope to see again

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice simple hotel with good included breakfast
Very happy with our one night stay in this simple, well located hotel. We missed an airline connection and were unable to get there for our first night reservation. Hotels.com connected us with the hotel and without hesitation they said they would not charge us for the night. Try that with a Hilton! Well run and good breakfast included. We'd stay there again in a heart beat.
Stayed 2 nights in Apr 2019
Response from Eduardo Felix on 13 May 2019
Thank you very much for your commentary about our Hotel we hope to see you again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel in a great location! The staff were friendly and the breakfast was great!
Stayed 4 nights in Nov 2018
Response from Eduardo Felix on 21 Nov 2018
Thank you for your commenter about hotel we hope see again

8/10 Good

Janet

Liked: Cleanliness, staff & service, room comfort
Jungle Shabby Chic
Great location, steps away from the Operahouse. Great complimentary breakfast buffet. Great hosts.
Stayed 1 night in Jul 2018
Response from Eduardo Felix on 22 Aug 2018
thank you very much,. the Seringal Hotel is a plasant to intertain you

10/10 Excellent

Franklen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid tree in the rough
This is not your chain hotel. It is on a corner 50 meters from the most interesting building in the Amazon, the Manous Opera House. The hotel is in a solid building that was previously a rubber museum. When you enter the hotel you immediately feel that you are part of the local community. We arrived at 9:30 AM from the ship which is at a walkable distance. The reception manager welcomed us and our luggage even though the room was not ready yet. He offered us the breakfast buffet and was very kind in every respect. The hotel offers breakfast and afternoon tea with all sorts of local delicacies and is popular for birthdays and church and opera goers. On leaving for the airport the next day we were again treated extremely well being allowed very late checkout without charge. The hotel general manager was always present and very kind and helpful. What this hotel lacks in luxury it makes up in friendly warmth and local hospitality. And the location is great with good regional restaurants, and historical buildings, squares, and galleries nearby. The hotel is named after the rubber tree which was the boom of the area in the last century. While the industry faded and moved to Asia, the hotel remains a solid place to stay for a visit when you are in the Amazon.
Stayed 1 night in Mar 2018

10/10 Excellent

Debra, Colorado, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good find for us
Pleasant hotel one block from the historic Teatro Amazonas (which is certainly worth a visit!). Good buffet breakfast included. Manager was very nice about keeping our numerous pieces of luggage while we did some sightseeing while waiting for our river cruise boarding, and then he let us store luggage again at the end of our cruise before we needed to get to the airport. Older small hotel in historic area but clean and comfortable. Like most of Manaus, there is graffiti on it and nearby buildings, but we felt comfortable walking around during the day.
Stayed 1 night in Sep 2017

6/10 Okay

Pedro

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Convenient and clean hotel with problems
Our stay was fair. On our first day the shower didn't work. Had to change room. Also during our stay the cabel tv didn't work on two different days. Breakfast was good and the location of the hotel was excellent in the city center. Hotel was clean and the bed was confortable.

10/10 Excellent

Eva, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff
Eduardo, the manager went out of his way to help us with our accommodations. Hotel is next to the theater and great restaurants. Rooms are clean and big. Price of hotel is worth every penny. We are a family of 2 kids/2 adults and room was set up with 4 beds which was nice. Thanks Eduardo for all your help. Eva and Jorge.

8/10 Good

Elena, Satnta Cruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manaus Seringal Hotel near Opera House
This a great littl hotel only one block from the famous Opera Theatre. Also short walk to a town square and a ten minute walk to the waterfront and market. Rooms were large and comfortable, breakfast was very good, lots of options.

8/10 Good

Nomadic tribe, Brasilia, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 block from Amazonas Theatre. Clean & quiet.
We were a family of seven and stayed at the hotel for four nights. We found it to be clean and the staff was very friendly and helpful. The breakfast was a definite bonus and made our trip easier. It's not a Marriott, but very good value for the money. No pool/gym, but if you are looking for a nice home base for sleeping and resting for your visit to Manaus, this meets the need.

6/10 Okay

Peter, London

Liked: Cleanliness, staff & service
Well located hotel in centre of Manaus
The hotel is well located (right near the Opera House) in central Manaus and the staff very friendly and helpful. Our room was large enough and clean, although the decor and room arrangement felt a little old fashioned. The lobby area/restaurant was spacious but could be improved by reorganisation of the space (the check-in desk seemed to sit in the middle rather than to the side).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay & great location
We had a nice stay at this B&B/small hotel for 3 nights. The location is very convenient (one block from the Opera House!). The staff is very friendly and try their best to help. Breakfast is OK, though not great, but it's free! Overall a very good choice and great value. We'll pick it again if we are in Manaus next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in Manaus
Wonderful service. My reservation was ready and waiting for me. The confirmation and pickup details for my tour reservation for the next day were annotated on my reservation sheet so I didn't need to do anything further. The breakfast spread was amazing...More and more fresh bakery items kept coming out of the kitchen. The varied selection is likely due to the fact that the hotel breakfast location is a cafe open the rest of the day to the general public.

6/10 Okay

Verified traveller

Simple hotel for fair price
Simple hotel, old rooms, small bathroom, weak Wi Fi. Comfortable bad, good air condition. Fair price including breakfast. The breakfast is OK. Excelent location, near downtown and only one block from the main square and the theater.

10/10 Excellent

Robert, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Boutique Hotel
This is a gem of a boutique hotel not five minutes walk from the iconic Manaus Opera House and a short distance from the waterfront. An excellent breakfast is included in the room price. Some of the most attractive rooms face the street but, if you need peace and quiet, ask for a room at the back. The double beds are the largest we've ever experienced! The manager speaks good English and is eager to assist with anything you need.

8/10 Good

Anne, Vermont

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location for tourists! Helpful staff!
Stayed one extra night in Manaus after a river trip. The location was perfect for walking distance to good night life, daytime markets and the Opera House! Staff was wonderful- printed boarding passes and offered a half day rate to stay on for a late night flight, among other kind gestures. Would stay here again- but ask for a room with a window next time. The room is sparse in decor- very simple -the pictures are accurate. Wifi in lobby works great, but could not get online in the room. The breakfast buffet was exceptional- with homemade treats and regular fare as well. A nice small hotel with helpful staff in the center of Manaus!

10/10 Excellent

ARMANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Vinicius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Vahé, Bremen

Liked: Cleanliness, staff & service, amenities
Das Hotel lieg sehr zentral, direkt 2 Minuten vom Teatro Amazonas entfernt. Ich hatte ein Zimmer ohne Fenster mit einer separaten Dusche und WC. Das Bett war i.O., alles war sehr sauber. Im Hotel wird ein sehr gutes Frühstück angeboten. Das Personal ist sehr freundlich und hilfsbereit. Im Hotel steht WLAN zur Verfügung.
Stayed 2 nights in Dec 2023

10/10 Excellent

JEAN-BERNARD

Stayed 2 nights in Jan 2023

6/10 Okay

Rajko

Stayed 2 nights in Sep 2022

8/10 Good

Adilson Carlos

10/10 Excellent

Rita

Stayed 1 night in Jan 2023

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volto com certeza!
Foi muito bom. O gerente Hendel excelente. Acolhedor. Todos da recepção dia e noite.. Recomendo e muito! Excelente localização.
Stayed 2 nights in Jan 2023

8/10 Good

Cornelius

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beste hotel voor deze prijs in het centrum van Manaus. Ontbijt is bourgondisch.
Stayed 1 night in Oct 2022

10/10 Excellent

SUELI

Stayed 2 nights in Sep 2022

10/10 Excellent

marcello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito tranquila e sem problemas. Limpeza diária, atendimento 10. Localização 10.
Stayed 6 nights in Aug 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Um quarto o ar condicionado nao funcionava e me deram o quarto de deficiente, mudei de quarto e nesse nao tinha agua quente. O atendente era muito atencioso e os funcionários tambem
Stayed 2 nights in Jun 2022

10/10 Excellent

Daiane

Stayed 3 nights in May 2022

10/10 Excellent

Edilma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa opção.
Um restaurante bem movimentada funciona no térreo. Localização boa. Sem problemas durante a estadia.
Stayed 3 nights in Dec 2021

10/10 Excellent

Renan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

4/10 Poor

Renato C

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Reforma urgente do quarto
Hotel muito antigo com um cheiro bastante desagradavel no quarto incomodando bastante, necessita urgente uma reforma. o que salvou de uma avaliaçao pior foi o atendimento do front desk e o café da manha.
Stayed 1 night in Nov 2021

10/10 Excellent

rosmari

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

8/10 Good

João Cláudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Marcio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Hotel limpo, atendimento excelente, restaurante muito bom!
Stayed 1 night in Oct 2021

8/10 Good

Nair Fumika

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Avaliação de uma pessoa viajando com uma idosa
O quarto era bem grande e confortável mas a cama americana é muito alta e estava com minha mãe de bastante idade. O serviço de limpeza deixou um pouco a desejar, poderia ser melhor. Outra dificuldade no nosso quarto foi o chuveiro que foi parcialmente resolvido após a minha sugestão para a solução do problema. Apesar de destes pequenos poréns, o atendimento foi muito bom, a equipe atenciosa, todos os cuidados com o Covid e o café da manhã também muito bom
Stayed 7 nights in Sep 2021

8/10 Good

BERNARDO

Liked: Staff & service
Localização perfeita, mas os banheiros extremamente apertados na hora de fechar as portas. Belo prédio histórico na cara do Teatro Amazonas. Algumas pequenas baratas francesinhas foram vistas nos 3 quartos que nosso grupo reservou.
Stayed 2 nights in Aug 2021

8/10 Good

Luiz Flávio

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2021

2/10 Terrible

edison

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

4/10 Poor

orlando

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Precisa melhorar
Péssimo. O banheiro em péssimas condições, no café da manha faltou ovo... e por aí vai
Stayed 2 nights in Feb 2020

8/10 Good

Claudio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Indico
Bem localizado e confortável, este hotel surpreende pelo excelente atendimento. É simples, mas bem cuidado. Café da manhã bom e lanche de fim de tarde bem sugestivo. Desta vez fiquei num quarto ainda melhor.
Stayed 1 night in Nov 2019
Response from Eduardo Felix on 9 Jan 2020
O Seringal Hotel Agradece pelos seus comentários, e aguardamos sua volta .

10/10 Excellent

Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Dec 2019
Response from Eduardo Felix on 9 Jan 2020
agradecemos seus comentários, sempre bem vindo para nosso melhoramento