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Reviews of Casa de São Lourenço - Burel Mountain Hotels

5 out of 5
Casa de São Lourenço - Burel Mountain Hotels
Estrada Nacional 232, KM49, 50 Penhas Douradas, Santa Maria, Manteigas, Guarda

Reviews

9.8

Exceptional

Rating 10 - Excellent. 41 out of 48 reviews" "
Rating 8 - Good. 6 out of 48 reviews" "
Rating 6 - Okay. 1 out of 48 reviews" "
Rating 4 - Poor. 0 out of 48 reviews" "
Rating 2 - Terrible. 0 out of 48 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful mountain views
Stayed 1 night in Oct 2023

8/10 Good

Phillis, Dallas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting
Stayed 1 night in Jul 2023

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent views of the mountains. In the morning the clouds covered the town below. It was breath taking!
Stayed 2 nights in Oct 2022

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a very special place! The food was amazing…service impeccable and our room was very comfortable! Great pool….jaw-dropping view!
Stayed 2 nights in Sep 2022

10/10 Excellent

Hsien-Yang, Singapore

Liked: Cleanliness
A
Stayed 2 nights in Oct 2021

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the trip. Quiet, relaxing, and beautiful
One of my favorite places in the world. A beautiful property above the clouds with untouchable views. The staff are incredibly friendly, the food is top notch, and the rooms are all uniquely beautiful and well appointed. Can't wait to return for a third time!
Common area
Exterior
Dining room
Stayed 2 nights in Sep 2021

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and Eco-Tranquility
Such a beautiful hotel - incredible views, service and design. Manteigas the local town was also lovely for an afternoon mooch. The meal in the restaurant at night was excellent as was the breakfast. We stayed in one of the panorama rooms - highly recommended for the immersion in nature feel! The beds were very comfy - we loved it!
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The staff is very professional and extremely pleasant. The views from our room and the dining area are breathtaking! Will definitely return!!!!
Stayed 3 nights in Nov 2020

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estrela summer 2020
Amazing view from the room over the mountains and the additional service offered by the hotel of hiking with a guide makes it an unforgettable experience. The hotel as implemented very strict rules in relation to COVID-19 which guarantees a safe environment.
Stayed 2 nights in Sep 2020

10/10 Excellent

A.Reyes, Lisbon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place, wonderful views and landscapes, the property is full of details of the finest taste, the treatment is first class, you can feel the staff enjoys making your stay unforgettable The cuisine is gourmet level. Autumn is definitely the best season to visit, I will come back here every year for sure.
Stayed 2 nights in Nov 2019

10/10 Excellent

Oleg

Stayed 1 night in Nov 2019

8/10 Good

David, New York

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view, great onsite amenities and restaurant. Very friendly staff.
Stayed 2 nights in Nov 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly outstanding small mountain resort
We stayed two nights at this small mountain resort. A simply outstanding experience - we'd absolutely return in a heartbeat. This is a small (20 or so rooms) historic, but fully remodeled mountain lodge. The (re-)design is very modern yet warm, and centered around the local Burel (felt-like) fabric. Views from the rooms and restaurant are heavenly! The service is warm and friendly, yet professional and at 5 star level. The restaurant with dinner and breakfast amazed us given the small size of the hotel. As for activities, there are a few very nice mountain hikes close by. The well maintained in- and outdoor pool and sauna area is a real treat after a hike. We also participated in the tour of the nearby mid-size burel factory the hotel is affiliated with, and can highly recommend it - you get to see the end-to-end process how raw sheep wool is turned into the final product. One item to be aware of: the hotel is located in the "eye" of a switchback curve of a small country road. There isn't much traffic, but during day hours a car might pass by every few minutes or so. Overall, this has been so far the best hotel in Portugal that we have stayed in.
Stayed 2 nights in Jul 2019
Response from . on 18 Jul 2019
Thank you very much. Thank you for your stay and we hope see you soon. Kind regards, Eliana Quaresma

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the best hotel I have been to.
Absolutely amazing! Tops any Four Seasons I have been to. And the view is priceless. Service is impeccable, and the property is absolutely unique. Attention to every detail. Only bad part was I only spent one night.
Stayed 1 night in Jun 2019
Response from . on 18 Jul 2019
Dear Roberto, Thank you very much Thank you for your stay and we hope see you soon. Kind regards, Eliana Quaresma

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Lovely place, very quiet and the view is amazing
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

EDUARDO ALMEIDA E DIAS DE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Ricardo Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Georgina

Liked: Staff & service, property conditions & facilities, room comfort
Bom, mas veja o tempo antes
local bem no alto. Pra chegar 'é pelas estradinhas no meio da floresta de Eucaliptos. Fomos super bem recebidos. tem. um Welcome drink, muito bom. Fiquei no quarto Maria Klein. Otima vista, conseguimos ter no nosso primeiro dia porque depois a chuva, o vento e a nebluna, estragaram muito. O quarto nao é grande, tem uma cama bem confortavel e como todo o hotel 5 estrelas voce tem um menu de travesseiros a escolher. O banherio é pequeno e o que estranhamos é que a pia se encontra no quarto e. nao dentro do banherio. Logisticamente foi ruim Tem uma piscina aquecida muito boa, com sauna e massagem (paga) no mesmo espaço. Café da manha bem completo e o atendimento é maravilhoso, extremamente bem simpatico e profissional. É um lugar para relaxar. Mas veja o tempo porque vai influenciar bastante na sua esperiencia.
Stayed 4 nights in Oct 2023

10/10 Excellent

Silvio Deleno

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Carlos A D

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Dec 2021

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O que caracteriza este hotel primeiramente é o serviço de excelência. Pessoas como a Nadine fazem a diferença no estabelecimento
Stayed 2 nights in Jan 2022

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um refúgio extraordinário nas montanhas
Um local extraordinário. Instalações, quartos, staff impecáveis. Único ponto a melhorar é o restaurante - muito tempo de espera para cozinha preparar os pratos independentemente do número de pessoas na sala.
Stayed 2 nights in Dec 2021

10/10 Excellent

Mikkel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

joao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
serra da estrela
nota 8
Stayed 2 nights in Sep 2021

10/10 Excellent

Olivia de Jesus Pires

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia calma com boa companhia o tempo não ajudou
Stayed 1 night in Apr 2021

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Ivo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uma magnifica receção à nossa chegada, desde os miminhos à simpatia.
Stayed 1 night in Oct 2020

10/10 Excellent

Sandy n

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lugar lindo e acolhedor, staf gentil
Stayed 1 night in Oct 2019

10/10 Excellent

Catarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sensacional
Stayed 1 night in Sep 2019

10/10 Excellent

Celso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calma na montanha
Hotel super calmo. perfeito para descanso e relaxamento. A comida no restaurante é deliciosa.
Stayed 2 nights in Sep 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Sûrement un des meilleurs hôtels de la région, tout à été parfait !!
Stayed 1 night in Aug 2019

10/10 Excellent

otavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Monica Svenner

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
lugar espetacular mas não 5 estrelas
vista espetacular. casa muito moderna. camas demasiada duras. almofada sem penas duras. serviço recepção espetacular, mas o resto tem muito a melhorar.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Emanuelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amei, comida maravilhosa, serviço impecável e com certeza retorno
Stayed 1 night in Jun 2019
Response from . on 20 Jul 2019
Estimada Senhora Dª Emanuelle, Agradecemos a sua preferência. Esperamos recebê-los em breve Com toda a dedicação, Eliana Quaresma

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simplesmente Espetacular
Simplesmente sensacional. Hotel lindo, muito confortável, quarto 15 espetacular com vista magnífica. Área comum e de lazer maravilhosas, ótima piscina. Restaurante ótimo para jantar, tomar uns drinks, café da manhã delicioso e com variedade de produtos de ótima qualidade. Atendimento e cordialidade dos funcionários sensacional, fazem você se sentir em casa. Recomendo muito e voltarei com certeza.
Stayed 1 night in May 2019
Response from . on 18 Jul 2019
Estimado Senhor Rodrigo, Agradecemos a sua preferência. Esperamos recebê-los em breve. Com toda a dedicação, Eliana Quaresma

10/10 Excellent

nayana laurek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

marilena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima pela excelência.
Local excelente para relaxar e descansar num ambiente excepcional. Conheço muitas unidades hoteleiras, mas que possam superar esta dentro do seu estilo, não. Vale mesmo a pena passar uns dias aqui.
Stayed 2 nights in Apr 2019

10/10 Excellent

Marisa, Mem-martins

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surpreendemente agradável!
A nossa primeira experiência com a Casa de São Lourenço foi muito positiva. Já conhecíamos a antiga Pousada, e a diferença é impressionante. Não podíamos querer melhor: excelente serviço, equipa sempre prestável, quarto muito confortável, máximo conforto. Não conseguimos tirar muito partido da vista devido ao nevoeiro sempre presente nos 2 dias que lá estivemos. Voltaremos em dúvida!
Stayed 2 nights in Dec 2018