Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews of Hidden Falls Inn

2.5 out of 5
Hidden Falls Inn
704 1st St, Marble Falls, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 403 out of 581 reviews" "
Rating 8 - Good. 116 out of 581 reviews" "
Rating 6 - Okay. 44 out of 581 reviews" "
Rating 4 - Poor. 11 out of 581 reviews" "
Rating 2 - Terrible. 7 out of 581 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Property conditions & facilities
Location
Stayed 1 night in May 2024

8/10 Good

Conrad

Travelled with family
Liked: Staff & service
Walking distance to eateries and shops
Stayed 1 night in May 2024
Response from Peggy, Guest Service Relations on 26 May 2024
Thank you for choosing the Hidden Falls Inn for your hotel accommodations. We appreciate and value your business and look forward to your next visit. Thanks again

8/10 Good

Todd

Liked: Cleanliness, staff & service
Can't beat the lake view.
Stayed 1 night in May 2024

8/10 Good

Bill

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2024
Response from Peggy, Guest Service Relations on 20 May 2024
Thank you for choosing the Hidden Falls Inn for your hotel accommodations. We appreciate and value your business and look forward to your next visit. Thank you again and have a wonderful week!

10/10 Excellent

Savanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly staff
Stayed 2 nights in May 2024
Response from Peggy, Guest Service Relations on 20 May 2024
Thank you for the wonderful review! We are glad to see that you enjoyed your stay and look forward to your return, should your travels bring you back to the area!

10/10 Excellent

Krystall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Peggy, Guest Service Relations on 20 May 2024
It appears as though you had a great stay with us. We appreciate your business and love the great review! We look forward to your next visit and hope you have a great week!

4/10 Poor

Cody

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Literally just the lake view (no balcony)
Stayed 1 night in May 2024
Response from Jamee Smith, General Manager on 13 May 2024
Thank you for choosing Hidden Falls Inn for your lodging accommodations. While not all rooms offer a view, we do have a variety rooms that face the lake and many rooms that have new patios or a balcony. The hotel also has a new terrace built off of the breakfast area that offers a beautiful view with seating and televisions, and the pool and hot tub area offer a view of Lake Marble Falls as well. We appreciate and value your business and hope to see you return should your travels bring you back to the area!

8/10 Good

Bridget Catherine

Travelled with family
Liked: Cleanliness, staff & service
Very congested area-view of the parking lot
Stayed 1 night in May 2024
Response from Jamee Smith, General Manager on 13 May 2024
Thank you for choosing the Hidden Falls Inn for your hotel accommodations. We apologize for any congestion you may have experienced during your stay with us. The location of the hotel makes it a unique destination for many looking to shop or dine on historic main street just a few blocks away as well as having 2 dining establishments located next door within walking distance. The area can be quite busy, especially during special events and weekends. While your room did not have a view of Lake Marble Falls, we do offer an assortment of rooms that face the lake and many rooms that have new patios or a balcony. The hotel also has a new terrace built off of the breakfast area that offers great views as well as the pool and hot tub area overlooking the lake. We appreciate and value your business and hope to see you return should your travels bring you back to the area!

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of all my business trips, this was easily the most enjoyable location. Situated right on a lake, it was like my own little slice of paradise. Despite the work being done on the hotel during my stay, the staff was very helpful in getting me to my room to be nice and comfortable. I have absolutely zero complaints.
Stayed 4 nights in Mar 2024
Response from Peggy, Guest Service Relations on 9 May 2024
Thank you for the wonderful compliments, outstanding review, and for choosing the Hidden Falls Inn for your lodging accommodations. We hope to have the pleasure of seeing you again in the near future. Again, thank you and have a great weekend!

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice for a fair price
Stayed 1 night in May 2024
Response from Jamee Smith, General Manager on 8 May 2024
Thank you for choosing the Hidden Falls Inn for your hotel accommodations. We appreciate and value your business and look forward to your next visit. Thanks again!

10/10 Excellent

Debra, Grand Prairie

Stayed 1 night in Apr 2024
Response from Peggy, Guest Service Relations on 20 May 2024
Thank you for choosing the Hidden Falls Inn for your hotel accommodations. We appreciate and value your business and look forward to your next visit. Thanks again

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jamee Smith, General Manager on 2 May 2024
It appears as though you had a great stay with us. We appreciate your business and love the great review! We look forward to your next visit!

6/10 Okay

Laura

Travelled with family
Liked: Staff & service
The location of the hotel is good and the staff were very helpful. The shower backed up and wasn't very clean and other guests were pretty loud throughout the night.
Stayed 1 night in Apr 2024
Response from Peggy, Guest Service Relations on 26 Apr 2024
Thank you for reaching out about your recent stay. We appreciate all comments, good and bad, and use them to improve our overall service and product. I am very sorry that the shower backed up and was not very clean. Thank you for letting us know so that we can notify maintenance and make sure housekeeping is aware of the cleanliness issue. I do apologize that other guests were loud. We try to let everyone know that 10pm is universal quiet hour but sometimes that can be more difficult when the hotel is sold out and we have a mixture of wedding guests, sports teams, and families on vacation. Again, I do apologize and hope you will return in the near future and allow us to serve you in a more efficient manner.

10/10 Excellent

Zayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 2 nights in Apr 2024
Response from Peggy, Guest Service Relations on 23 Apr 2024
It appears as though you had a great stay with us. We appreciate your business and love the great review! We look forward to your next visit and hope you have a great week!

10/10 Excellent

Kristy

Liked: Cleanliness
Great staff and great location will definitely book again
Stayed 2 nights in Apr 2024
Response from Peggy, Guest Service Relations on 23 Apr 2024
Thank you for choosing the Hidden Falls Inn for your hotel accommodations. We appreciate and value your business in addition to the glowing review and nice compliments. We look forward to your next visit and hope to see you return soon!

10/10 Excellent

James

Travelled with family
Great Lake veiw
Stayed 1 night in Apr 2024
Response from Peggy, Guest Service Relations on 19 Apr 2024
Thank you for choosing the Hidden Falls Inn for your hotel accommodations. We appreciate and value your business and look forward to your next visit. Thanks again!

10/10 Excellent

John, Appleton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot on the river with a private balcony
Stayed 1 night in Apr 2024
Response from Jamee Smith, General Manager on 17 Apr 2024
Thank you for choosing the Hidden Falls Inn for your hotel accommodations. We appreciate and value your business in addition to the glowing review. We look forward to your next visit and hope to see you return soon!

10/10 Excellent

Keith, Crestwood

Stayed 1 night in Apr 2024
Response from Jamee Smith, General Manager on 8 May 2024
Thank you for the wonderful review! We are glad to see that you enjoyed your stay and look forward to your return should your travels bring you back to the area!

2/10 Terrible

robert

It was terrible we are trying to hermit money back
Stayed 1 night in Apr 2024
Response from Peggy, Guest Service Relations on 19 Apr 2024
I am sorry your stay was terrible but glad the general manager returned your money under the circumstances of your departure.

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Peggy, Guest Service Relations on 16 Apr 2024
Thank you for choosing the Hidden Falls Inn for your hotel accommodations. We appreciate and value your business and look forward to your next visit. Thanks again

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The lady at the front counter was very helpful and cheerful
Stayed 2 nights in Apr 2024
Response from Jamee Smith, General Manager on 13 Apr 2024
Thank you for the wonderful review! We are glad to see that you enjoyed your stay and look forward to your return should your travels bring you back to the area!

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Independent, family-owned. The owner and his wife hosted an “event” at the hotel for eclipse ‘24. Free live music and gifts for all guests! Free breakfast in the mornings was nice too. The staff were friendly and very helpful.
Stayed 2 nights in Apr 2024
Response from Peggy, Guest Service Relations on 12 Apr 2024
Thank you for choosing the Hidden Falls Inn for your hotel accommodations. We appreciate and value your business in addition to the glowing review and nice compliments. We look forward to your next visit and hope to see you return soon!

10/10 Excellent

Fernando

Stayed 1 night in Apr 2024
Response from Peggy, Guest Service Relations on 30 Apr 2024
It appears as though you had a great stay with us. We appreciate your business and love the great review! We look forward to your next visit and hope you have a great week!

10/10 Excellent

Sakis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Peggy, Guest Service Relations on 12 Apr 2024
It appears as though you had a great stay with us. We appreciate your business and love the great review! We look forward to your next visit and are always happy to see you. Thanks again and have a great week.

10/10 Excellent

Donald

Liked: Cleanliness, property conditions & facilities
Sweet little town. Right on the lake.
Stayed 1 night in Apr 2024
Response from Peggy, Guest Service Relations on 12 Apr 2024
Thank you for choosing the Hidden Falls Inn for your hotel accommodations. We appreciate and value your business and look forward to your next visit. Thanks again

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly, the breakfast was great, walkable and close to everything including the blue bonnet cafe. The pool and the sauna were very nice the view of the lake was wonderful. Only thing we didn't care for were the very uncomfortable pillows and the fact that the property did not have bottles of body wash. Other than that it was a fantastic place to stay and I'm sure even better once the renovation is complete.
Stayed 3 nights in Apr 2024
Response from Peggy, Guest Service Relations on 6 Apr 2024
We appreciate all comments, good or bad, and use them to improve our product and service. I am pleased that you enjoyed your stay but apologize that the pillows were not up to your comfort level. A complete make over of bedding is planned during the renovation process but not sure what the owners have in mind for replacement. They are currently testing new bath and face bar soaps but have not mentioned body wash. Thanks again and hope to see you back soon. Have a great week.

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Peggy, Guest Service Relations on 5 Apr 2024
Thank you for choosing the Hidden Falls Inn for your hotel accommodations. We appreciate and value your business and look forward to your next visit. Thanks again!

6/10 Okay

Lyle

Disliked: Staff & service, property conditions & facilities
It took them over an hour before my room was ready. I did not get checked in until 5:20.
Stayed 1 night in Apr 2024
Response from Jamee Smith, General Manager on 5 Apr 2024
I do apologize for the delay in getting you checked into your room past the check in time of 4pm. Please accept my sincere apology. I assure you this does not happen on a regular basis and hope you give us a second chance at serving you in a more efficient manner.

8/10 Good

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Mar 2024
Response from Jamee Smith, General Manager on 3 Apr 2024
It appears as though you had a great stay with us. We appreciate your business and love the review! We look forward to your next visit. Have a great day!

10/10 Excellent

BRAD

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Jamee Smith, General Manager on 3 Apr 2024
Thank you for choosing the Hidden Falls Inn for your hotel accommodations. We appreciate and value your business and look forward to your next visit. Thanks again!

10/10 Excellent

Denise

Travelled with family
Staff was very helpful and welcoming. Very good customer service. The lady who prepared breakfast on Easter made a point to greet and welcome all who were there.
Stayed 1 night in Mar 2024
Response from Jamee Smith, General Manager on 3 Apr 2024
Thank you so much for the great review, wonderful compliments, and choosing the Hidden Falls Inn for your lodging accommodations. Hope we get the pleasure of seeing you again very soon!

6/10 Okay

Jill

Travelled with partner
Liked: Staff & service
Property needs some TLC and updating but nice location on the water.
Stayed 1 night in Mar 2024
Response from Peggy, Guest Service Relations on 29 Mar 2024
Thank you for reaching out about your recent stay. We appreciate all comments, good and bad, and use them to improve our overall service. We are currently in the middle of a 5 million dollar renovation. Phase 1 has been completed with a new roof line, pillars in front of hotel, a courtyard for some of the 1st floor rooms in addition to patios and decks. We also have 2 rooms on the 2nd floor that offer balconies. Renovations to all guest rooms and the lobby will take place during the 2nd Phase which includes upgrading our breakfast. A small, intimate lounge is planned for those that like to have an adult beverage in the evening. We hope you will return in the future and experience our newly renovated " boutique" hotel. Thanks again and have a great weekend.

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bed was very comfy. Clean rooms. The parking was bad.
Response from Jamee Smith, General Manager on 26 Mar 2024
Thank you for choosing the Hidden Falls Inn at Lake Marble Falls for your lodging accommodations. We appreciate your incredible review! We hope to see you return soon should your travels bring you back to the Marble Falls area!

8/10 Good

Jason

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, the staff was very friendly however, the cleanliness of the room was disappointing.
Stayed 2 nights in Mar 2024
Response from Peggy, Guest Service Relations on 26 Mar 2024
Thank you for choosing Hidden Falls Inn for your lodging accommodations. We appreciate all comments, good and bad, and use them to improve our overall service at the hotel. We will speak with the housekeeping team to address your cleanliness concerns. Again, thank you for your feedback and hope you return soon!

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of the Colorado river.
Stayed 3 nights in Mar 2024
Response from Peggy, Guest Service Relations on 26 Mar 2024
Thank you for choosing the Hidden Falls Inn for your hotel accommodations. We appreciate and value your business and look forward to your next visit. Thanks again.

8/10 Good

Callum

Stayed 1 night in Mar 2024
Response from Peggy, Guest Service Relations on 14 Apr 2024
Thank you for choosing the Hidden Falls Inn for your hotel accommodations. We appreciate and value your business and look forward to your next visit. Thanks again

10/10 Excellent

Curtis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Mar 2024
Response from Peggy, Guest Service Relations on 26 Mar 2024
Thank you for choosing the Hidden Falls Inn for your hotel accommodations. We appreciate and value your business and look forward to your next visit. Thanks again.

10/10 Excellent

Erin

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice time. Location was great for everything we wanted to do. 2 Restraunts next door.The view of the lake was wonderful! Pool and hot tub very nice with a great view. Staff was very nice. There was some traffic off on the main road but that was to be expected. My kids were delighted to come into the room on our second day to see the beds were made and their little stuffies were tucked in and all our towels were replaced with fresh ones. They couldn't believe we actually had maids! Not something you find very often now days!
Stayed 2 nights in Mar 2024
Response from Jamee Smith, General Manager on 19 Mar 2024
Thank you for choosing the Hidden Falls Inn at Lake Marble Falls for your lodging accommodations. We appreciate your incredible review and look forward to sharing it with our staff! We hope to see you return soon should your travels bring you back to the Marble Falls area!

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly and helpful! There was renovation being done, but it didn’t interfere with our stay.
Stayed 3 nights in Mar 2024
Response from Jamee Smith, General Manager on 17 Mar 2024
Thank you for choosing the Hidden Falls Inn for your hotel accommodations. We appreciate and value your business in addition to the glowing review and nice compliments. We look forward to your next visit and hope to see you return soon!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Mar 2024
Response from Peggy, Guest Service Relations on 16 Mar 2024
Thanks so much for the great review, wonderful compliments, and for choosing the Hidden Falls Inn for your lodging accommodations. Hope we get the pleasure of seeing you again very soon! Thanks again and have a great week.

10/10 Excellent

Emily

Stayed 2 nights in Mar 2024
Response from Jamee Smith, General Manager on 3 Apr 2024
Thank you for the wonderful review! We are glad to see that you enjoyed your stay and look forward to your return should your travels bring you back to the area!

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such nice people!!
Stayed 1 night in Mar 2024
Response from Peggy, Guest Service Relations on 16 Mar 2024
Thank you for the wonderful review! We are glad to see that you enjoyed your stay and look forward to your return should your travels bring you back to the area!

8/10 Good

Margaret

Travelled with group
Liked: Cleanliness, staff & service
The staff was so very nice!! Older place needs some care
Stayed 1 night in Mar 2024
Response from Peggy, Guest Service Relations on 14 Mar 2024
Thank you for the great review and nice compliments. . We are in the middle of a 5 million dollar renovation. Phase 1 has been completed with a new roof line, pillars in front of hotel, a courtyard for some of the 1st floor rooms in addition to patios and decks. We also have 2 rooms on the 2nd floor that offer balconies. Renovations to all guest rooms and the lobby will take place during the 2nd Phase which includes upgrading our breakfast. A small, intimate lounge is planned for those that like to have an adult beverage in the evening. We hope that you will return soon. Thanks and have a great weekend.

8/10 Good

JOSE, austin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice, quiet spot for a weekend get away. The view from our room was fantastic. The staff was friendly.
Stayed 2 nights in Mar 2024
Response from Jamee Smith, General Manager on 11 Mar 2024
Thank you for the wonderful review! We are glad to see that you enjoyed your stay and look forward to your return should your travels bring you back to the area!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Mar 2024
Response from Jamee Smith, General Manager on 11 Mar 2024
Thank you for choosing the Hidden Falls Inn at Lake Marble Falls for your lodging accommodations. We are glad that you enjoyed your stay and look forward to seeing you again in the near future. Have a great week!

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome upon later arrival, very helpful and friendly staff. Our room was clean and the pool and hot tub area was very relaxing. Definitely will stay again.
Stayed 4 nights in Feb 2024
Response from Peggy, Guest Service Relations on 4 Mar 2024
Thanks so much for the great review, wonderful compliments, and for choosing the Hidden Falls Inn for your lodging accommodations. Hope we get the pleasure of seeing you again very soon! Thanks again and have a great week.

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallway was noisy whlue trying to sleep
Stayed 1 night in Feb 2024
Response from Peggy, Guest Service Relations on 3 Mar 2024
Thank you for choosing Hidden Falls Inn for your lodging accommodations. We appreciate all comments, good and bad, and use them to improve our overall service at the hotel. We will speak with the housekeeping team to address your noise concerns in the hallway. Again, thank you for your feedback and hope you return soon!

10/10 Excellent

Lauren

Stayed 1 night in Feb 2024
Response from Jamee Smith, General Manager on 21 Mar 2024
Thank you for the wonderful review! We are glad to see that you enjoyed your stay and look forward to your return should your travels bring you back to the area!

10/10 Excellent

Alicia

Stayed 1 night in Feb 2024
Response from Jamee Smith, General Manager on 26 Feb 2024
It appears as though you had a great stay with us and we appreciate the great review! We hope to see you again soon should your travels bring you back to the area!

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Stayed 1 night in Feb 2024
Response from Jamee Smith, General Manager on 26 Feb 2024
Thank you for choosing the Hidden Falls Inn for your hotel accommodations. We appreciate and value your business in addition to your glowing review. We look forward to your next visit and hope to see you again soon!