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Reviews of Quality Inn Near Lake Marble Falls

2.5 out of 5
Quality Inn Near Lake Marble Falls
1206 Highway 281 North, Marble Falls, TX

Reviews

8.0

Very good

Rating 10 - Excellent. 253 out of 661 reviews" "
Rating 8 - Good. 224 out of 661 reviews" "
Rating 6 - Okay. 95 out of 661 reviews" "
Rating 4 - Poor. 51 out of 661 reviews" "
Rating 2 - Terrible. 38 out of 661 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

CARLA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff there was great, Chanelle thank you!!
Stayed 1 night in May 2024

6/10 Okay

Jessica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was amazing but there was mold in our room and it just didn’t feel clean.
Stayed 1 night in May 2024

8/10 Good

Walt

Business traveller
Liked: Staff & service
The staff was great, the location was pretty convenient...parking was limited.
Stayed 2 nights in Apr 2024
Response from Jeff Young- General Manager on 18 Apr 2024
Thank you for your survey.

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jeff Young- General Manager Quality Inn on 18 Apr 2024
Thank You for your survey.

6/10 Okay

Ricardo

Travelled with pets
Liked: Staff & service, amenities
Room had a strange smell
Stayed 1 night in Apr 2024
Response from Joseph on 13 Apr 2024
Thank you for choosing to stay with us and hope to see you again soon. I'll be looking into the room concern you had.

8/10 Good

ALAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & very attentive staff, will be looking forward to staying again !!!
Stayed 4 nights in Apr 2024
Response from Joseph on 13 Apr 2024
Thank you for choosing to stay with us and hope to see you again soon.

6/10 Okay

Melissa

Liked: Staff & service
Convenient location if you’re looking for a quick place to lay your head, but not special in any way. Outdated but clean enough. Thin walls. So it’s noisy. Staff was nice.
Stayed 2 nights in Mar 2024
Response from Jeff Young- General Manager Quality Inn on 6 Apr 2024
Thank you for your survey and feedback.

10/10 Excellent

Helen, Durant

Stayed 3 nights in Mar 2024
Response from Joseph on 13 Apr 2024
Thank you for choosing to stay with us and hope to see you again soon.

10/10 Excellent

Roma

Travelled with family
Liked: Amenities
The employees from front desk to housekeeping were top rate and super nice and helpful! The room was lovely and well maintained…it was a restful and refreshing stay. I will definitely be a return guest!
Stayed 4 nights in Mar 2024
Response from Jeff Young- General Manager Quality Inn on 27 Mar 2024
Thank you for your survey. Hope to see you again soon.

10/10 Excellent

Teresa

Stayed 1 night in Mar 2024
Response from Joseph on 3 Apr 2024
Thank you for choosing to stay with us. Hope to see you again soon

10/10 Excellent

Jamel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice and clean. The front desk woman, Laura, was excellent and attended to use with urgency and class
Stayed 2 nights in Feb 2024
Response from Joseph on 4 Mar 2024
Thank you for choosing to stay with us and hope to see you again. I'll let Laura know about your kind words.

2/10 Terrible

ROMAN FCO PAREJA

Disliked: Cleanliness, staff & service, property conditions & facilities
This is place for workers not families … terrible I did not stay there with family, no way to do it … full of workers
Stayed 1 night in Feb 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Joseph on 4 Mar 2024
Thank you for choosing to stay with us and hope to see you again.

6/10 Okay

Erika

Travelled with pets, Travelled with partner
Over all, it was a decent stay.
Stayed 1 night in Dec 2023
Response from Jeff Young- General Manager Quality Inn on 23 Jan 2024
Thank you for your feedback.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Great location, comfy pillows. Front desk agents were not the most welcoming, overall it was fine.
Stayed 1 night in Jan 2024
Response from Jeff Young- General Manager Quality Inn on 23 Jan 2024
Thank you for your feedback.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jeff Young- General Manager Quality Inn on 23 Jan 2024
Thank you for your feedback.

8/10 Good

MONTE, houston

Stayed 3 nights in Dec 2023
Response from Joseph on 4 Mar 2024
Thank you for choosing to stay with us and hope to see you again.

10/10 Excellent

Sofia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Large, clean room. Nothing fancy but nothing lacking either. Included breakfast with waffles, eggs, sausage, toast, coffee, juice... everything you could want Included. I wouldn't hesitate to stay again.
Stayed 1 night in Dec 2023
Response from Jeff Young- General Manager Quality Inn on 23 Jan 2024
Thank you for your feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless and comfortable. Good breakfast. Great value!
Stayed 1 night in Dec 2023
Response from Joseph on 4 Mar 2024
Thank you for choosing to stay with us and hope to see you again.

10/10 Excellent

Sheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed to check in early and the Hotel worked so hard for us to do that! Rooms were clean and the hotel is in a convenient location for where we wanted to be. Very happy with the service and check in.
Stayed 1 night in Dec 2023
Response from Jeff Young- General Manager Quality Inn on 23 Jan 2024
Thank you for your feedback.

10/10 Excellent

Debora

Stayed 1 night in Dec 2023
Response from Jeff Young- General Manager Quality Inn on 23 Jan 2024
Thank you for your feedback.

8/10 Good

Calive

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was good affordable and nice area.
Stayed 1 night in Dec 2023
Response from Jeff Young- General Manager Quality Inn on 23 Jan 2024
Thank you for your feedback.

6/10 Okay

Stacy

Liked: Staff & service
Stayed 4 nights in Nov 2023
Response from Jeff Young- General Manager Quality Inn on 23 Jan 2024
Thank you for your feedback.

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased
The room was lovely and the bed was very comfortable!!! Not hard like most hotels! Staff was very helpful and attentive.
Stayed 1 night in Dec 2023
Response from Jeff Young- General Manager Quality Inn on 23 Jan 2024
Thank for your feedback.

10/10 Excellent

Shylo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and very quiet
Stayed 2 nights in Nov 2023
Response from Jeff Young- General Manager Quality Inn on 18 Jan 2024
Thank for your survey.

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2023
Response from Jeff Young- General Manager Quality Inn on 18 Jan 2024
Thank for your survey.

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Jeff Young- General Manager Quality Inn on 23 Jan 2024
Thank You for your feedback

2/10 Terrible

Richard

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Jeff Young- General Manager Quality Inn on 18 Jan 2024
Thank you for your survey.

10/10 Excellent

Smita

Stayed 1 night in Nov 2023
Response from Jeff Young- General Manager Quality Inn on 23 Jan 2024
Thank you for your feedback.

10/10 Excellent

Dave

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was smooth and easy. Staff was excellent
Stayed 1 night in Nov 2023
Response from Jeff Young- General Manager Quality Inn on 18 Jan 2024
Thank you for your survey

8/10 Good

Cheryl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was clean and the people were very freindly.
Stayed 1 night in Nov 2023
Response from Jeff Young on 20 Nov 2023
Thank you for your feedback.

4/10 Poor

Ellen

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Sticky floor and Brocken lock on door
Stayed 1 night in Nov 2023
Response from Jeff Young on 20 Nov 2023
We have spoken to hskp and will have this corrected going forward. We apologize for the room condition you encountered.

8/10 Good

Chance

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Friendly staff.
Stayed 1 night in Nov 2023
Response from Jeff Young- General Manager Quality Inn on 13 Nov 2023
Thank you and hope to see you again.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great quality accommodation for a fair price.
Stayed 2 nights in Nov 2023
Response from Jeff Young- General Manager Quality Inn on 13 Nov 2023
Thank you for staying with us.

6/10 Okay

Jennifer

Travelled with family
The staff was very friendly and made check in and out easy. The room was ok. We couldn’t walk on the floor without our socks/feet turning black. We were in a nonsmoking room but someone was smoking outside which made our room smell like smoke.
Stayed 1 night in Oct 2023
Response from Jeff Young- General Manager Quality Inn on 1 Nov 2023
Thank You. We will be using this information to improve our room condition.

10/10 Excellent

Fortunato

Stayed 1 night in Oct 2023
Response from Jeff Young- General Manager Quality Inn on 1 Nov 2023
Thank you for your survey. Hope to see you again soon.

8/10 Good

Calvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and clean hotel.
Stayed 2 nights in Oct 2023
Response from Jeff Young- General Manager Quality Inn on 30 Oct 2023
Thank you for your survey.

10/10 Excellent

Ronnie

Stayed 1 night in Oct 2023
Response from Jeff Young on 20 Nov 2023
Thank you for your survey

2/10 Terrible

Bryce

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This place was disgusting!! My sister rented a room for Friday night so we could get ready for my wedding. Walking around the room for 5 minutes our feet turned BLACK from how nasty the floors were. My husband and i didnt even end up staying in the hotel room we had rented because it was so gross and we were worried id they didnt clean the floors who knows if they even changed the sheets! and i plan on getting my money back.
Stayed 1 night in Oct 2023
Response from Jeff Young- General Manager Quality Inn on 23 Oct 2023
Thank you for your survey. We are tremendously sorry for the room condition you had encountered. We will be addressing that with our team in order to make improvements. Doesn't excuse your issues that you encountered but we will be trying to improve from the information provided.

6/10 Okay

Travis

Liked: Cleanliness, property conditions & facilities, room comfort
The best it gets
Our shower nozzle was broken. Beds were clean. Took forever to get checked in.
Stayed 1 night in Oct 2023
Response from Jeff Young- General Manager Quality Inn on 20 Oct 2023
Thank for your survey

6/10 Okay

Leslie

Travelled with family
Disliked: Property conditions & facilities
Noise
Stayed 3 nights in Oct 2023
Response from Jeff Young- General Manager Quality Inn on 20 Oct 2023
We will do our best with the information you provided to improve your stay.

8/10 Good

Gregory

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Joseph on 11 Oct 2023
Thank you for choosing to stay with us. Hope to see you again soon.

8/10 Good

Stephen

Stayed 1 night in Oct 2023
Response from Joseph on 6 Oct 2023
Thank you for choosing to stay with us.

8/10 Good

Omar

Stayed 1 night in Oct 2023
Response from Joseph on 6 Oct 2023
Thank you for choosing to stay with us.

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Oct 2023
Response from Joseph on 6 Oct 2023
Thank you for choosing to stay with us.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Joseph on 6 Oct 2023
Thank you for choosing to stay with us.

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Joseph on 6 Oct 2023
Thank you for choosing to stay with us.

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Joseph on 6 Oct 2023
Thank you for choosing to stay with us.

4/10 Poor

Herb

Disliked: Cleanliness
Dirty floor, no ice bin liner, one cup for two people room. Housekeeping needs to pay attention. Breakfast fair
Stayed 1 night in Sep 2023
Response from Joseph on 6 Oct 2023
Thank you for choosing to stay with us. I will definitely be speaking to Housekeeping about this.

10/10 Excellent

Stacy

Stayed 1 night in Sep 2023
Response from Joseph on 11 Oct 2023
Thank you for choosing to stay with us. Hope to see you again soon.