8/10 Good
John
Business traveller
20 May 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since the topic pertains to "property" I have some explaining to do. Highway 24 which connects Wabash, IN to other nearby towns, goes' right by the Holiday Inn Express but there is no direct access from it to the Hotel. Instead, guest have to turn into a nearby street, go down about a block, then turn into a strip retail shopping area, drive past a Kroger Grocery store to the end of the building, then turn ride down a narrow road, drive another block and then turn left into the Hotel parking area and front entrance. I'm sure there were reasons for this convoluted pathway back to the Hotel but I cannot recall seeing another one so difficult to reach. Inside the hotel, the elevator is at the far end of the first floor Hallway, only visible after you turn to the left at the end. The elevator was noisy and had a smell like something was overheating. I hand to wait a few minutes before someone came out and signed me in and issued room access cards. Inside, (Room 318) the bathroom tissue holder had only one pleated tissue the holder and nothing in the empty box behind it. I used toilet tissue from the roll instead. Therefore, rather than rate everything as excellent I felt it deserved an average rating. Access to the Hotel is the biggest problem.
John
Stayed 1 night in May 2024