Hotel dekat Rumah Marques de Lozoya

"I was awakened at 12.20am by the guest next door slamming his door. I rang Reception and they said they would have a word with him. That didn't work. The next night he woke me up at 4.30am. I rang Reception: the receptionist said they couldn't hear the door slam (I was on the 5th floor). When I insisted, they moved me to a room that was badly in need of refurbishment. They have not yet agreed to refund me for the two sleepless nights, despite admitting that the behaviour of the guest next door...

"The staff were great and I appreciated the early check in. Breakfast was also great. Unfortunately there was a smell of cigarette smoke in the bathroom that seemed to be coming through the vents from the room above. They should look at blocking it off because it was a strong smell, as if someone had been smoking in my room."

"Camera grande personale gentile colazione ottima"

"Excellent"

"The hotel is very conveniently located, but you cannot trust gps to get you to the door. Had to drive in reverse to get out of the narrow street ( police are very helpful). Gal at the front desk was not helpful with parking (even though I requested it was not made available. The gentleman in the morning shift was extremely rude. The AC in the room was sub standard (and I mean by Spain standards)"

"Carmen at the front desk was amazing!!! Excellent breakfast! Comfortable bed👍‼️"

"Beautiful and big hotel. Nice balcony. Amazing views from everywhere. Easy parking. Good restaurant. Bed and pillows were not super comfortable however. High class. Not too far from city center."

"Nice rooms, very few amenities, no coffee in the rooms, Outdoor pool was not open yet, but looked ready, (34 degrees outside. People sitting in the lawn, lounge chairs weee locked up , asked to pay 12 euros each to use the indoor pool!!! Was once a nice hotel, a little dated and will nickel and dime you. Stuffy atmosphere"

"Nice hotel, clean and walking distance to the main attractions."

"Hotel muy recomendable, personal muy amable"

"Limpia"

"I cancelled this room on expedia by deadline and was still charged. Exiedia did nothing to help a loyal customer."

"Awesome place to stay. Strongly recommend!"

"Es ist alles sehr schlecht organisiert. Die Taverne unter der Unterkunft, die aber auch die Schlüssel raus gibt ist vollkommen unmotiviert. Im Zweifel weiß man von nichts und dort was zu essen zu bekommen, ist unmöglich wenn man kein spanisch spricht. Die Zimmer sind muffig, liegen über der Außengastro und zeigen zur Hauptstraße. Beim Laden des Handys haut es die Sicherungen raus und die Klimaanlage geht plötzlich an."

"Limpieza, instalaciones, tranquilidad, diseño y muy buena atención. Muchas gracias "