All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
My stay was a breeze! Quiet, comfortable, friendly staff. Room was clean with great water pressure. No fuss with parking and right off convenient roads for travel. Mattress was not the fanciest for comfort, but not terrible by any means.
Julian
Stayed 2 nights in May 2024
Response from Front Desk on 22 May 2024
We're glad your stay with us was so breezy!
10/10 Excellent
Michelle
13 May 2024
Liked: Cleanliness, staff & service
The staff was wonderful!
Michelle
Stayed 2 nights in May 2024
Response from Front Desk on 15 May 2024
Thank you for a positive review!
6/10 Okay
middle_of_the_
11 May 2024
Bed was a little broke down
middle_of_the_
Stayed 2 nights in May 2024
Response from Front Desk on 13 May 2024
Thank you for making us aware of the bed, we will have maintenance look at it.
Thank you for the nice rating. We are happy you and your pet stayed with us at Value Host!
10/10 Excellent
Tamra
Travelled with partner
5 May 2024
Liked: Cleanliness, staff & service, amenities
Everything was great other than when hubby and I both sat on the end of the bed to remove shoes, the entire mattress flipped up in the air at the head of the bed. We realized mattress was a tad unstable and moved to chairs...lol. Bed was comfortable however and we slept well. Bathroom could have been a bit cleaner (hair, soap scum etc) otherwise room was clean and smelled good. Comfortable stay.
Tamra
Stayed 1 night in May 2024
Response from Front Desk on 6 May 2024
We're sorry for your experience with the bed and bathroom, and will pay closer attention to those. Thank you for the review.
Love the location, staff was extremely friendly and knowledgeable about the area and helpful in all areas. Room is clean and in good order (only complaint is loud toilet noise when flushing not a big deal though).
Nikolai
Stayed 1 night in Apr 2024
Response from Front Desk on 16 Apr 2024
Thank you for the feedback, I will have maintenance look at that!
Told dude nvm on the room and it still went threw anyways and I am not happy cuz it wasn’t my money. I would like for y’all to get in contact wit my grandmother
Noah
Stayed 1 night in Mar 2024
Response from Front Desk on 9 Mar 2024
Hello, it looks like this reservation was done through a third party site and you will have to contact them for refunds. We're sorry you decided not to stay.Front Desk
Value Host is comfortable, clean and budget friendly. Even our single queen room had a fridge, microwave, flat screen tv and a table and chairs. Everything you need at an affordable price!
Overall, the staff was very friendly and always has been. Always enjoyed staying here in the past but this last time we found bed bugs in our room. SEE PICTURE BELOW!! We had rented 2 rooms for 2 nights for a basketball tournament in Negaunee. Thankfully they were only found in one. My pregnant daughter in law got the most bites. I found the one on the nightstand and contacted staff. He was very helpful and set us up in a different room. After inspecting found other traces around the room while packing our stuff into garbage bags. Thankfully second room did not have any. When packing out in the morning we found bug traps under the beds which were not present in first room with bugs. We were told we would be getting a partial refund for the troubles but they have not held up on that. I have stayed here many times in the past but never again! PLEASE SEE PICTURE BELOW!!
Rebecca
Stayed 2 nights in Jan 2024
Response from Front Desk on 7 Feb 2024
We're sorry your stay did not meet your expectations. We will take your review under consideration to improve stays. Thank you for your review.
it was very comfortable but i was disappointed that I did not have a mini fridge. i never did ask about it but i thought it was advertised as having one. I just had a single bed so maybe that size didn't have them. i wasn't in my room much so it really didn't matter a whole lot but just would have been nice to keep bottled waters in or leftovers. otherwise it worked out really well for my needs.
We love having you and look forward to your next stay!
8/10 Good
David
22 Dec 2023
David
Stayed 1 night in Dec 2023
Response from Front Desk on 14 Jan 2024
Thank you for your review
6/10 Okay
Edward
20 Dec 2023
Liked: Cleanliness
Edward
Stayed 1 night in Dec 2023
Response from Front Desk on 24 Dec 2023
Thank you for your review
6/10 Okay
Kathlene
Travelled with family, Travelled with group
17 Dec 2023
Liked: Cleanliness, staff & service
Here's the good.... The Night Clerk Ian was exceptional! He was extremely friendly and chatted with us about where we from and our plans in the area. He was made for Hospitality.
Now here's the not so good. We did not have a fridge in our room even though the booking said we would. We only had 1 large bath towel for two people. My husband had to go hunt someone down for another towl while I was showering. Other than those 2 big complaints, it was ok. We did not spend much time in the room.its a good thing too. The tv is very small. If you're coming here on a super tight budget, then it would be fine. Thank ypu8
The hotel was quiet and comfortable. The rooms were clean. The staff were friendly. The heating system is a little outdated making it hard to control the heat.
Pet friendly hotel: smelled like wet dirty dog when checked in and walking down hall to my room.
Staff was unfriendly and paid more attention to the Three dogs in the lobby that waiting on me.
Shower did not work. Had to wash in the sink. Tried to call front desk no one answered. . Quality of hotel has declined drastically over the years. Will not be back .
Mary
Stayed 2 nights in Dec 2023
Response from Front Desk on 13 Dec 2023
We're sorry your stay wasn't a good experience. We will try and improve based on your feedback. Thank you for your review.