Reception

Reviews of Value Host Motor Inn

2 out of 5
Value Host Motor Inn
1101 US 41 West, Marquette, MI

Reviews

8.8

Excellent

Rating 10 - Excellent. 492 out of 1001 reviews" "
Rating 8 - Good. 388 out of 1001 reviews" "
Rating 6 - Okay. 87 out of 1001 reviews" "
Rating 4 - Poor. 19 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was a breeze! Quiet, comfortable, friendly staff. Room was clean with great water pressure. No fuss with parking and right off convenient roads for travel. Mattress was not the fanciest for comfort, but not terrible by any means.
Stayed 2 nights in May 2024
Response from Front Desk on 22 May 2024
We're glad your stay with us was so breezy!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
The staff was wonderful!
Stayed 2 nights in May 2024
Response from Front Desk on 15 May 2024
Thank you for a positive review!

6/10 Okay

middle_of_the_

Bed was a little broke down
Stayed 2 nights in May 2024
Response from Front Desk on 13 May 2024
Thank you for making us aware of the bed, we will have maintenance look at it.

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Front Desk on 11 May 2024
Thank you for the review, we hope you had a good trip!

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Front Desk on 8 May 2024
Thank you for the good rating, we're glad you enjoyed your stay!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly
Stayed 1 night in May 2024
Response from Front Desk on 6 May 2024
Thank you for the nice rating. We are happy you and your pet stayed with us at Value Host!

10/10 Excellent

Tamra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was great other than when hubby and I both sat on the end of the bed to remove shoes, the entire mattress flipped up in the air at the head of the bed. We realized mattress was a tad unstable and moved to chairs...lol. Bed was comfortable however and we slept well. Bathroom could have been a bit cleaner (hair, soap scum etc) otherwise room was clean and smelled good. Comfortable stay.
Stayed 1 night in May 2024
Response from Front Desk on 6 May 2024
We're sorry for your experience with the bed and bathroom, and will pay closer attention to those. Thank you for the review.

10/10 Excellent

Pam and Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable stay, and if we ever visit the area again, would stay at Value Hostvagain. Thank you.
Stayed 1 night in May 2024

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy to get to
Stayed 1 night in May 2024
Response from Front Desk on 4 May 2024
Thank you for your review!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Reasonably priced
Stayed 1 night in May 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy, cozy and quiet
Stayed 1 night in Apr 2024
Response from Front desk on 3 May 2024
Thank you!

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on 28 Apr 2024
Thank you for the good rating! We hope to see you again

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on 16 Apr 2024
We're glad you were satisfied with your stay!

10/10 Excellent

Nikolai

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location, staff was extremely friendly and knowledgeable about the area and helpful in all areas. Room is clean and in good order (only complaint is loud toilet noise when flushing not a big deal though).
Stayed 1 night in Apr 2024
Response from Front Desk on 16 Apr 2024
Thank you for the feedback, I will have maintenance look at that!

10/10 Excellent

Keone

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was a little dirty. Trash on the side of the nightstand paper on tye floor of the bathroom. Front desk guy was super friendly and nice!
Stayed 1 night in Apr 2024
Response from Front Desk on 16 Apr 2024
Thank you for letting us know about that, we will make sure to double check after cleaning rooms.

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A clean room at a great price
Stayed 1 night in Apr 2024
Response from Front Desk on 11 Apr 2024
We're glad you enjoyed your stay!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Fair price.
Stayed 1 night in Apr 2024
Response from Front Desk on 8 Apr 2024
We're glad you enjoyed your stay!

10/10 Excellent

Daniel

Stayed 2 nights in Mar 2024
Response from Front Desk on 23 Apr 2024
Thank you for the nice rating!

2/10 Terrible

Delynn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on 2 Apr 2024
We're sorry you had a bad experience with us. Please reach out with any comments/concerns

8/10 Good

james

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
place was very nice and very close the the hospital form my procedure
Stayed 1 night in Mar 2024
Response from Front Desk on 1 Apr 2024
Thank you for leaving a review and we're glad our location was convenient for you!

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only place I stay when I'm in the area.
Stayed 1 night in Mar 2024
Response from Front Desk on 8 Apr 2024
We always look forward to your visits at Value Host! Can't wait to see you again

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to overnight
Stayed 1 night in Mar 2024
Response from Front Desk on 30 Mar 2024
Thank you for the review and we hope you stay again the next time you're in town!

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, great location, super clean and very quiet, peaceful. My favorite place to stay when I'm in the area!
Stayed 1 night in Mar 2024
Response from Front Desk on 30 Mar 2024
Thank you for the review, we always look forward to seeing you!

2/10 Terrible

Noah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Told dude nvm on the room and it still went threw anyways and I am not happy cuz it wasn’t my money. I would like for y’all to get in contact wit my grandmother
Stayed 1 night in Mar 2024
Response from Front Desk on 9 Mar 2024
Hello, it looks like this reservation was done through a third party site and you will have to contact them for refunds. We're sorry you decided not to stay.Front Desk

8/10 Good

Guy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except WiFi was not available.
Stayed 1 night in Feb 2024
Response from Front Desk on 1 Mar 2024
We apologize for the WIFI being down, thankfully it's up and working now. We hope you enjoyed your stay!

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of parking
Stayed 1 night in Feb 2024
Response from Front Desk on 29 Feb 2024
Thank you for staying with us at Value Host!

10/10 Excellent

Elissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Value Host is comfortable, clean and budget friendly. Even our single queen room had a fridge, microwave, flat screen tv and a table and chairs. Everything you need at an affordable price!
Stayed 1 night in Feb 2024
Response from Front Desk on 26 Feb 2024
Thank you for your nice review!

10/10 Excellent

mike

Liked: Cleanliness, staff & service, amenities
Nice folks
Stayed 1 night in Feb 2024
Response from Front Desk on 26 Feb 2024
Thank you for your nice review!

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good !!!
Stayed 1 night in Feb 2024
Response from Front Desk on 26 Feb 2024
Thank you for your nice review!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Feb 2024
Response from Front Desk on 11 Feb 2024
Thank you for your review!

4/10 Poor

Rebecca

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Last time I'll ever stay here
Overall, the staff was very friendly and always has been. Always enjoyed staying here in the past but this last time we found bed bugs in our room. SEE PICTURE BELOW!! We had rented 2 rooms for 2 nights for a basketball tournament in Negaunee. Thankfully they were only found in one. My pregnant daughter in law got the most bites. I found the one on the nightstand and contacted staff. He was very helpful and set us up in a different room. After inspecting found other traces around the room while packing our stuff into garbage bags. Thankfully second room did not have any. When packing out in the morning we found bug traps under the beds which were not present in first room with bugs. We were told we would be getting a partial refund for the troubles but they have not held up on that. I have stayed here many times in the past but never again! PLEASE SEE PICTURE BELOW!!
Stayed 2 nights in Jan 2024
Response from Front Desk on 7 Feb 2024
We're sorry your stay did not meet your expectations. We will take your review under consideration to improve stays. Thank you for your review.

10/10 Excellent

James

Stayed 1 night in Feb 2024
Response from Front Desk on 20 Mar 2024
Thank you for your review!

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Front Desk on 31 Jan 2024
Thank you for your review!

8/10 Good

Angela

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk on 23 Jan 2024
Thank you for your review

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
it was very comfortable but i was disappointed that I did not have a mini fridge. i never did ask about it but i thought it was advertised as having one. I just had a single bed so maybe that size didn't have them. i wasn't in my room much so it really didn't matter a whole lot but just would have been nice to keep bottled waters in or leftovers. otherwise it worked out really well for my needs.
Stayed 1 night in Jan 2024
Response from Front Desk on 23 Jan 2024
Thank you for your nice review!

10/10 Excellent

Oiva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, well kept. reasonable price.
Stayed 1 night in Jan 2024
Response from Front desk on 18 Jan 2024
Thank you for the nice review!

6/10 Okay

raymond

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front Desk on 9 Jan 2024
Thank you for your review

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very down to earth staff, very clean and well maintained! Pet friendly environment makes this home away from home
Stayed 2 nights in Dec 2023
Response from Front Desk on 5 Jan 2024
Thank you for the thoughtful review and we hope you choose to stay with us during your next adventure to Marquette!

10/10 Excellent

Oiva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy entry for handicapped.
Stayed 1 night in Dec 2023
Response from Front Desk on 5 Jan 2024
We strive to accommodate as much as we can and are glad we could for you!

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it here!
Stayed 1 night in Dec 2023
Response from Front Desk on 30 Dec 2023
We love having you and look forward to your next stay!

8/10 Good

David

Stayed 1 night in Dec 2023
Response from Front Desk on 14 Jan 2024
Thank you for your review

6/10 Okay

Edward

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Front Desk on 24 Dec 2023
Thank you for your review

6/10 Okay

Kathlene

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Here's the good.... The Night Clerk Ian was exceptional! He was extremely friendly and chatted with us about where we from and our plans in the area. He was made for Hospitality. Now here's the not so good. We did not have a fridge in our room even though the booking said we would. We only had 1 large bath towel for two people. My husband had to go hunt someone down for another towl while I was showering. Other than those 2 big complaints, it was ok. We did not spend much time in the room.its a good thing too. The tv is very small. If you're coming here on a super tight budget, then it would be fine. Thank ypu8
Stayed 1 night in Dec 2023
Response from Front Desk on 24 Dec 2023
Thank you for your review

10/10 Excellent

Jeremy, Seymour

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was Americans running an American business. It is a clean affordable hotel. The staff is friendly and parking is easily accessible.
Stayed 1 night in Dec 2023
Response from Front Desk on 16 Dec 2023
Thank you for your review

10/10 Excellent

Melody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on 16 Dec 2023
Thank you for your review

10/10 Excellent

lynn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quiet and comfortable. The rooms were clean. The staff were friendly. The heating system is a little outdated making it hard to control the heat.
Stayed 2 nights in Dec 2023
Response from Front Desk on 15 Dec 2023
Thank you for the review!

10/10 Excellent

Sherri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from front desk on 8 Dec 2023
thank you for the nice rating!

10/10 Excellent

Tiffannie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value host motor inn is a nice, basic, cheap, no frills place to stay when visiting marquette.
Stayed 1 night in Dec 2023
Response from front desk on 8 Dec 2023
Thank you for the positive review! We hope to see you again soon.

2/10 Terrible

Mary

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Pet friendly hotel: smelled like wet dirty dog when checked in and walking down hall to my room. Staff was unfriendly and paid more attention to the Three dogs in the lobby that waiting on me. Shower did not work. Had to wash in the sink. Tried to call front desk no one answered. . Quality of hotel has declined drastically over the years. Will not be back .
Stayed 2 nights in Dec 2023
Response from Front Desk on 13 Dec 2023
We're sorry your stay wasn't a good experience. We will try and improve based on your feedback. Thank you for your review.