Search Hotels Near Maspalomas Dunes, San Bartolomé de Tirajana

"Absolutely amazing staff, lovely environment, great food "

"Upon arrival, the check-in process was smooth and efficient. The reception staff greeted me with warm smiles and provided all the necessary information about the hotel's facilities and services. My room was ok. The amenities provided in the room as usual, like any other 5-star hotel. Every staff member I encountered was friendly, attentive, and eager to assist. The dining experience at the hotel's restaurant was exceptional. The breakfast buffet offered a wide variety of delicious options to start the day on a positive note. At one point, I found a cockroach on my site table, complain to the staff at my check out. "

"Had a perfect week's stay. All the staff were so friendly, helpful, and made us feel incredibly welcome. Breakfast was fantastic - we loved the pancakes, fresh fruit, and eggs. The pools are beautiful and as the main lazy river winds around the beautifully planted grounds there's always somewhere fairly private and quiet to lay out. The bars are very fairly priced, with great drinks. Housekeeping quick and great attention to detail. Little details like the access to shower room after you've checked out are so helpful! We don't want to leave! "

"Clean room, friendly staff and perfect location "

"Buffets we’re good value for money and tasty Rooms were cleaned regularly Pools are amazing Bar staff unhelpful and clueless Reception staff poor"

"My stay at Hotel Faro was okay, but overall not worth the price. The hotel itself is nice, the location is great, and the staff was friendly. I also had a massage during my stay, and that was honestly one of the highlights—the therapist was amazing. However, for how expensive this hotel is, I expected a lot more. The weather during my stay wasn’t great, and there were little to no indoor alternatives or activities to make up for it. For a hotel at this price point, there should definitely be better options for guests when the weather doesn’t cooperate. Another major issue was how much they charge for everything. It felt like every little thing came with an extra fee. I was even charged for a Coke from the minibar that I didn’t drink. On top of that, there were items placed in the room that looked complimentary, but ended up being charged, with no clear pricing or notice. That was very frustrating and misleading. The breakfast buffet was also disappointing. In my opinion, it was one of the worst I’ve seen—just a mix of random items that didn’t feel well put together or worth it. Overall, while the hotel is nice and the staff is kind, the experience didn’t match the price. Between the extra charges, lack of amenities during bad weather, and underwhelming food, I wouldn’t choose to stay here again."

"My agency tried to get in touch with them for an urgent cancellation due to hospitalisation ignoring them by phone and email. Shameless and greedy!"

"Nice and clean room, no chair to work on desk"

"Nice but basic, fine for a long weekend but not a weeks holiday"