Castles in Mbombela

"Excellent"

"Friendly staff. Comfortably sized rooms, and they were clean. Beds are terrible, they need to replace the beds. Perfect location, cul de sec property, close to Shopping Centres. "

"Superlative "

"The property can do with a refresh along with the installation of a mechanism to help keep things like the power and internet connection up during the consistent power dips. near impossible to be in any kind of online meeting if it takes 10 minutes plus for the internet to come back after a dip. The team at the hotel are friendly but getting any kind of order to the room takes an inordinate amount of time, in my case 1,5 hours to then still have it be incorrect. On the whole comfortable with notable short comings."

"The rooms were lovely and the staff were for the most part friendly however at this price point the lack of attention to detail was not acceptable. Room snacks were inadequate and not replentished daily. Personal amenities not replenished daily. Food was good but the menu needs work: no pork served (if you want to serve Halal that should be an option, not the norm), one day lunch was all salads but the next no salads, bread served with first dinner but not the remaining ones, Hotels.com amenities do not match hotel website amenities, Cheese platter served without biscuits, some days poolside service but others we had to look for service. I have stayed at other hotels in the area that were better. At the price, I expect exceptional, not ordinary."

"Location was amazing!"

"Beautiful place, giraffes, zebras walking around in a widlife estate. Very friendly staff. "

"Excellent lodge would recommend. Staff great, Safaris were good the only issue i had was the evening meals were always a buffet and the selection and quality was not that good. Would have preffered a menu to choose from."

"The property was really clean and had good amount of towel plates cutleey etc. the major issue we had was that the roof was leaking everywhere in most rooms. One of the beds was wet and we slept with water dripping next to us the enter night. When I raised it with the reception, there was no apology for the inconvenience but only stating that it was the thatched roof. If they know about the leaks, they should maintain the roof."