"Right off the bet I’ll tell you the staff was great. Very helpful and very considerate and kind, but if you’re gonna call and ask if they have a stove in the room, make sure you find out whether it’s working or not as ours wasn’t. Ask him the last time they’ve cleaned any of the vents in the room and I do mean any/all. The fan in the bathroom didn’t even work because they hadn’t cleaned the vents in so long that it probably the dust killed the fan. Check to make sure you have dishes and silverware. If you’re supposed to have that before it gets too late nobody seems to be able to get that for you. And as far as the heating and air conditioning unit, which was right next to the bed, ours was in such poor shape that every time it started to start up, it made such a clinging banging noise. It woke me up, almost every single time and if you were already awake you have to stop talking because it was louder than you/me or take it in another room (your conversation). I honestly wouldn’t stay there again even if somebody paid me to."