Cottages in McDowell County

"So let me start by saying that you couldn't ask for a friendlier staff. They were very helpful and polite. The breakfast everyday was delicious. The bed was probably the most comfortable I've ever had in a hotel room. Unfortunately my main issue was that the room we were in 225 had an air conditioner that not only didn't keep a steady comfortable temperature, (room stayed humid) but I had to turn it off and die of heat in the room rather than run it, as it must need a good cleaning because I woke with a severe asthma attack one night with it running to the point I thought I might need paramedics, and the next night my throat was nearly swollen shut. I am highly allergic to mildew and mold, and this AC unit needs a deep cleaning. It smelled musty, and my asthma was okay with it completely turned off, but we were so hot."

"The room was nasty.the floors were completely black. Looked as of they used the same mop water for each room. We got into the shower just after being there 2hrs with bare fewt and the towel sas black from where we stepped on it. they advertised a pool and continental breakfast. Neither was available. The outside light flickered hardly worked was extremely dark and sketchy. There wasnt enough plugs. There wasnt towels or trash cans or ammenities like a coffee maker in the room. The lobby was under renovation with no sign of pardon our dust or renovations. There was dust and boxes every where. No exhaust fans in bathroom smoke detector went off bc of the shower. WOULD NOT RECOMMEND"

"Enjoyed talking to the manager and staff."

"Clean room great staff"

"Dirty room. Stained carpet, stained mattress, weird smell, and literal animal poop next to the night stand. "

"Breakfast was great. The breakfast stayed full and it was really a lot of customers. He kept the food and coffee full. Exceptional employee, didn't get his name. The staff at the desk was exceptional as well, very friendly and helpful."

"Breakfast good"

"Toilet plugged, staff smoke in the lobby!"

"Clean rooms Staff was friendly. "