Cottages in Medway

"I didn't have breakfast during my stay. The room was clean bud the bathroom looked clean but there was a damp smell like the cloths used to wipe were dirt. It didn't smell freshly cleaned evan after the cleaner cleaned the bathroom. The food served at the restaurant was fairly good and price was reasonable. very friendly bar staff and front desk staff were just ok nothing wow about the service provided in that area. There is no gym, no laundry, no room service. The rooms were sparsely furnished. No chest of drawers, the bedside tables were tiny and had no shelves or drawers, the closet was virtually non-existent. I basically used one side of my bed to lay out my clothes for the week. No enclosed closet to store clothes and shoes. No small fridge nor safe to lock up valuables. I have stayed at this brand of hotels in Canada and the US and this is not what I am used to."

"Great sausages good selection "

"Staff very polite and accommodating. "

"Yes"

"There was some not really nice smell in the room passages. The liquid shower gel on the shower wall had very little left in the show. The air conditioning is not the quietest and is understandably dated."

"Second stay on Sunborn. Love the quirkiness of being on a superyacht. The staff are excellent and we were delighted that all three rooms got upgraded. It would be nice to have access to a few more of the decks. Lots of choice of bars and eateries around the dock."

"Everything is good. Thanks for staff"

"This was a really disappointing day. We found the rooms were not very clean very dusty dirty corridors the whole hotel is dated. The problem is the cleanliness. When we had breakfast, the plates were not clean. The whole pool area was dirty. The toilet et cetera were not very nice. Wi-Fi was okay. Breakfast wasn’t great. The milk had gone off in the large container and I told them it had gone off and it took about 20 minutes for them to replace. For a four star hotel, it wasn’t a nice experience. The Jacuzzi was also broken. It was my husband‘s birthday. I put that in the notes I also told staff and they didn’t even bother to wish him happy birthday. "

"They are a little bit behind"