Inns in Medway

"Me and my partner stayed in the suite for the night and were very pleased. The only thing we were asking was, if there was any cold beverages in the room for example if there would be some cold drinks such as cold water provided or cold refreshing fizzy drinks. Other than that we were very pleased with the condition and how cozy the stay was "

"Good location, nice lobby and bar area. The other areas were very tired. We stayed in 118. The shower had very weak pressure, the bath enamel was peeling and floating in the bath. The basin was rusty. There was no sanitary bags or bin. We knew there were no toiletries as such. But the dispensers were muddled. Ie hand cream was shampoo. Very very poor lighting in the room and the paint work and carpet was very tired. Very nice breakfast both mornings but there was a very odd vibe on Saturday night as if the staff were on edge some people left as the waitress too long but our food was nice. Nice pool area and clean changing rooms that were well equipped. It wasn't nice to see rows of wine bottles and glasses etc outside rooms for literally hours. The WIFI Was also really poor throughout."

"Staff very friendly at reception Classic traditional ‘cruise ship’ style as expected Impeccably clean Bathroom very dated, infitting with a ship, shower only and extremely heavy door dangerous when having children in the room with you. Couldnt prop bathroom door open and no working fan in the bathroom for stream. Reason for low score was complete lack of sleep due to room being uncomfortably warm the entire time. Staff attempted to assist by providing two fans however as window doesnt open this just circulated the warm air around. When speaking to reception they advised they had another room to move us to however said they knocked on our door at 11am to offer us it and as we didnt answer they gave it to someone else! Hard to believe anyone goes to London to stay in their room until 11am and wait to be offered another room plus they has our emails and phone numbers to try to contact us also but didnt attempt to. Breakfast was fine but really poor set up, long queues at hot drinks station and hot food just due to poor layout noone could access until person at front has completely moved out of the way. This could be fixed easily by the staff walking through the setup as guests do. Overall we were offered an upgrade on a return stay however lack of sleep ruined our weekend and due to that unfortunately we wouldnt return"

"I stayed here for nine nights. Hotel is conveniently located near the DLR train. The room was super clean. Housekeeping did an amazing job everyday. Staff was this hotel was very hospitable and welcoming. The restaurant has nice menu options. Ate dinner there a few times. Breakfast is buffet options. Hot and cold foods. No complaints about breakfast. I don’t drink alcohol but they have a nice bar. I would recommend this place to stay. The area is not busy. It’s secluded and quiet. "

"Breakfast poor quality . Pillows poor "

"Clean room, friendly staff, good choice of breakfast, all in all we enjoyed our stay and visit again. "

"The room was cosy and the staff made two swans and put petals around the bed. So kind and it was lovely the spa. I have used the gym and spa many times as a member until I moved. First time staying though and loved it we did."

"Great hotel! Staff friendly and helpful, clean facilities and comfy beds! "

"Parking terrible but clean hotel "