4/10 Buruk
Claire
Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
10 Okt 2025
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We booked this location purely because it promised on site free parking, unfortunately what they fail to mention is the “carpark” is tiny, and will be overbooked. So unfortunately we had to then attempt to find other carparks (costing money and risking fines and damage) nearby. A HUGE inconvenience when you’re travelling with children and people with disabilities.
Our apartment on arrival was absolutely disgusting. It was clear it hadn’t been cleaned from the last visitors. There was urine all over the WALLS and floor in the toilets, the bedding and sheets were covered in hair and not even tucked in around the mattress. It looked and smelled atrocious.
After reporting this to reception, requesting they organise someone to please come and clean the room the next day, we were assured that this would happen and a cleaner would be by shortly. We went out for the day and returned to find nothing had been cleaned. So called reception again who argued that they had sent a cleaner. Eventually they sent another one who was just as appalled as we were about the lack of hygiene in the apartment - even going as far as taking photos because he was disgusted and wanted to show management how poorly kept it was.
Reception was highly unapproachable, and very abrupt and rude.
I wouldn’t recommend staying here at all.
Claire
Menginap 3 malam pada bulan Oktober 2025