Hotel dekat Memorial Hermann Northeast Hospital

"The room was very good. The kitchen service was average. The front desk staff, first an African American woman and then a young African American man, did not even offer a simple smile. Their attitude was cold and came across as annoyed. At check-out, there was a different young man who treated us well and was courteous during our departure. This is not about racism at all, but their poor service clearly stood out."

"Stayed for one night. The property isn’t that close to the airport compared to other hotels but their shuttle service was prompt and reliable so I really appreciated that. The hotel itself seemed dated and my room furniture had scuffs and looked dated. The bed was higher up rhan a usual hotel bed night but it was very comfortable. The breakfast was nice. They had 2 nice coffee machines and sausages and scrambles eggs. I think it was a good value even though it was further away from the...

"room is huge and everything is good"

"For the first 3 nights, there was no hot water available in the shower. I had to take cold water showers, which was very uncomfortable. Upon making multiple requests, it was fixed on the last night of my stay. The hotel was fully booked so they could not even transfer me to another room too. Will never book at this hotel ever again."

"Everything was great"

"Wouldn’t stay again based off the rude employee on work on April 3rd at 9pm and the disappointing level of cleanliness in both rooms I was placed in. "

"I would not recommend this hotel to anyone. It's extremely noisy and inconvenient located.The price of the rooms are ridiculous for the terrible service I encountered. I had to change rooms multiple times and was even sent to a room already occupied by another guest. Their rooms have mold and the TVs don't work properly. I wasn't even able to watch any channels on the TV and had to use my laptop and HDMI cable to watch my shows. The housekeeping staff is exceptionally rude. They don't actually...

"Quiet and peaceful"

"The overall price was a little bit high for what you get, but at the end of the day, all I needed was a place to sleep for one night during a long layover that also had free breakfast and a complimentary airport shuttle. This place checked those boxes and was on the cheaper side comparatively to other properties nearby. However, the water never got warm in the shower, the walls are super thin so I could hear everything next door, the breakfast was very processed foods (typical but just not my...

"Super dirty bathroom, broken radio and alarm, no hot water, smelly room, drug smell in non-smoking room"

"Clean rooms, and good staff"

"Room just seem dingy."

"Everything about this place is commendable. Shout out for the kind staff for extra accomodating. Thank you!"

"The shuttle service is terrible I called as soon as we had our luggage (about 3 Pm) for pick up to the hotel.told them excactly where we where, and waited about 4 I called again and waited again called again was told would come in 30 min.we waited till 5:30 still no shuttle. We had to make different arrangements to get to the hotel. I told the girl that the shuttle never came, she never answered . The hotel it self was not bad at all,"

"Room walls are very thin. Did not sleep as we spent the night listening to the prostitute in the next room . Checked in at 11pm and had to leave at 4:45am for an early morning flight."

"Found the shuttle quickly "

"Feeling pretty good,"

"No breakfast "

"Good"