Search Hotels Near Memorial Hermann Southwest Hospital, Houston

"Would love to give the property a higher rating but the last night we were there the bathroom clogged. No maintenance staff on duty so had to wait till next morning for someone to come in and fix the issue. Not comfortable at all spending a night in a room without a working bathroom. Also the fire alarm went off in the middle of the night. False alarm which was good but again an inconvenience"

"The staff were very helpful."

"So I’ve been to this property probably about 4 times and this visit was definitely different. Somewhat disappointed but first the complimentary breakfast was not the same. They had waffles, bread, some fruit, cereal and yogurt. Usually that would include freshly cooked eggs and sausage (mind you my stay was for 4 days). I had to go purchase breakfast outside the hotel. I was told to exchange my towels for new towels. The issue with that was she gave us back thin/rough small towels with stains on them including the big towels. The towels originally in the room were perfect, big, plush towels. I told her those were not the same towels we received in the room and she claimed that they ran out of the big towels. If you’re going to trade towels then it should be the same kind of towels. She pretty aggravated me because she didn’t even try to go above and beyond to accommodate something that she should already be aware of. There is mold in the showers and lighting in the room and bathroom was not enough. Other than that the price I paid for should have been maybe $75 or less because it’s like they cut a lot of extra amenities out and did budget cuts. The pool had debris in it so you wouldn’t feel comfortable getting in there. Unfortunately this will be our last time coming here. "

"I was a little annoyed that the bathtub was hardly draining so we were standing in water to take a shower. Also the shower curtain had some dirty stains on it which wasn’t giving very good vibes on the cleanliness. The staff was very friendly so I will give them that."

"Run down, and dirty "

"Good stay!"

"Clean and friendly place."

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"Good "