Search Hotels Near MercyOne Iowa Falls Family Medicine, Iowa Falls

"I had requested a handicap room. They said it was available. I needed hand bars in the bathroom, I couldn’t even get my walker in the bathroom alone shut the door. I couldn’t even take a shower. It was disgusting. When I got there, I was told they didn’t have a handicap, as I was checking out the lady said the handicap room was available, which thoroughly pissed me off. Room and I had already accepted my reservation. I was highly disappointed. I would never stay there again. The man didn’t offer me a refund or nothing to go find another place."

"Staff was friendly, room was clean abba the bed was comfortable. Would definitely stay here again. "

"Horrible service, rude check in, unworkable furnace and air conditioner, awful for in room. Lied to and left waiting for assistance with tv the after an hour we called and said to forget it."

"Great breakfast and room service!"

"Comfortable stay. Liked the hot tub. Breakfast was a basic, but sufficient. Affordable. Would stay there again."

"Clean room. Staff was nice. "

"Well maintained and clean. The staff was friendly and polite. I travel a lot and was very happy with the room. "

"This was a dirty hotel, the bathroom door didn't close, the shower was dirty, there was ants all over the bathroom floor, walls, and in the sink."

"Parking lot breaking apart, no breakfast as advertised , nobody stays at front desk, you have to buzz to get someone to come. Room was clean, tile in bathroom was loose ."